I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

We have had B. Henry's out twice now and will be scheduling a third service in a couple of weeks! I…read morereally appreciate their professionalism when it comes to being upfront about costs. They gave us a sliding scale depending on labor for specific jobs. When they invoiced us, they included receipts for parts... this is something that we rarely see but it creates a sense of trust and honesty. There are no surprises. Our first job was a lesser, more simple, job-we had at few sockets replaced one of which was a very loose socket that we were concerned about arcing. The second job was more extensive as there were several "needs" in one day. They replaced overhead light fixtures (3 of them), replaced an old and VERY outdated (probably from when our house was built over 35 years ago!) smoke/fire alarm, and installed bedside wall mounted lights. They are GORGEOUS!! On their third visit soon, we will have heated flooring in our master bedroom installed. B. Henry's Quality Electric is the place to go for your electrical needs. The team is nothing but helpful, and professional. They are community oriented and are always there to help when you have an electrical need. It's nice to have an Electrician that you can trust especially when it gets to be overwhelming not knowing what needs to be fixed. We heard about them from word of mouth, and those people are ABSOLUTELY correct. Thank you Bill and your team... and we will see you again soon!

Excellent customer service from both office staff and Brent, the technician that serviced my dryer…read more Brent did a terrific job cleaning out the air duct/vent that lead up to the roof. He even cleaned the dirty floor under the dryer and the washer when he was all done! So glad that I called to have my dryer serviced before I had any problems because my dryer vent hose had come apart from the back of the dryer and needed repair, which was included in the price. The scary part is that I did not even know that it was damaged! Boy! I am so glad that I called to have my dryer serviced before I had any problems with the dryer! Peace of mind! Priceless! Thanks Brent for doing such an amazing job and being such a pleasant, respectful and professional person. I have added Air Doctor in my contacts for future dryer vent/duct cleaning services.

The two gentlemen that came were knowledgeable, courteous, and prompt. They did an excellent job.read more

Did a complete Attic clean up and R44 blow in insulation & in wall insulation for an old 1959…read morehouse. I would say, they did an excellent job - Starting with Jeremy, who accommodated my schedule for preliminary inspect and gave me a on the spot quote. Elder and the guys did an excellent job in covering up the entire house and finished the job in 2 days. My house had no insulation in the walls- to very less in the attic. After the insulation my Heat as well as Cold is retained inside the house. Heat turns on once in a 24 Hr cycle vs multiple times in an hour previously. If you are thinking of in wall insulation, it's totally worth it. The quote was the most competitive and they were very flexible. I am still closing out the multiple holes in the wall, will take time as i prefer to do it myself- I had plans to paint anyway .

I was initially impressed with what seemed like a thorough and well-considered estimate. It felt…read morelike the team really evaluated my attic and cooling needs. The addition of two QuietCool fans also seemed like a major plus, as I was already familiar with the product and expected it would significantly help with cooling. When it came to the insulation work, I was very pleased. The crew did an excellent job removing the old insulation and installing the new. They worked efficiently, protected my floors well, and ensured that no insulation debris entered the living areas. That part of the job was handled professionally. However, I was less impressed with the radiant barrier installation. This may partly be due to a misunderstanding on my end, as I expected a different type of material, but the end result did not meet my expectations. The biggest issue, unfortunately, was the installation of the fans. At best, it was very poorly executed. The fans are 16" units with 12" duct openings, yet they were installed directly against the gables, which severely restricts airflow. Proper installation should have included a box or shroud to help direct airflow effectively through the fans. Because of this poor airflow, the fans do not cool the attic--in fact, they appear to make things worse. I can actually watch the temperature on the thermostat increase when the fans are turned on. I reached out to my representative multiple times, but the response was disappointing. I was told they could not take the fans back, and when I asked why the attic temperature increases when they are running, I was told there was no explanation and nothing further could be done. As temperatures continue to rise, I'm left frustrated that I spent $1,200 on two fans that perform the opposite of what was promised, with no meaningful support or resolution offered. UPDATE: After posting my initial review, I was contacted by both the project manager and the owner. I reiterated the reasons for my frustration, explaining that my review reflected my honest impression of what I saw as a lack of clear communication and effective management of the project and customer expectations. The project manager apologized for the communication breakdown and asked if I would be open to giving them an opportunity to make things right. A technician was then sent out, and he took the time to fully understand the issue, carefully examine the installation, and make several adjustments to the original work. He believes these changes will help improve airflow in the attic. Since my attic has some unique characteristics, he also provided helpful suggestions for additional ways to improve cooling and airflow--something I feel should have been addressed during the initial planning stage of the project. Whether these changes will result in significant improvement remains to be seen; I'll have a better sense once the weather warms up. I do appreciate the follow-up and the willingness of the project manager to reach out and try to make things right, and I have updated my review accordingly. That said, I want to be clear that the increase in my rating is largely due to the technician and the time he invested in evaluating the full situation, as well as both implementing and proposing thoughtful solutions.