Giovani picked up my call, quoted me before arrival and fixed my clogged drain in under 15 mins…read more Excellent response time and arrived to the property on time. Lowest price after calling other services in the area. Will keep number for future use!

Giovanni is friendly and cared about completing each job with high quality. He clearly explains his…read moreplan for how to address the issue so you're aware of what will be done. He has completed multiple projects - one was fixing sink + shower + toilet issues, another was installing a water softener, and a third was solving a complicated backyard sprinkler piping issue. Would highly recommend!

I had electrician come over to repair the circuit braker that was broken to my bedroom. Service was…read moregreat! Service and repair was quick and simple fix under 30min. The one thing I'd ask would be if there was better breakdown of the invoice specifically listing how much it is for e.g service, labor fee, parts..etc instead of just stating $300 for AFCI breaker, because I found out after that same product only costs $7.26 at home depot (so why $300..)

Ramiro provided excellent service today. I called about a frustrating toilet flushing issue, and he…read morewas incredibly thorough during the inspection. He took the time to explain exactly what could be causing the problem and walked me through the solutions. Super knowledgeable, clean, and professional. I'll definitely be reaching out to him for any future plumbing needs!

I just got quoted over $800 to run a diagnostic on our tankless water heater and was told those $…read morewould NOT be applied to work. Does this seem reasonable?

Pablo and Brandon arrived for my water heater's annual maintenance and flush. Because the…read more4-year-old heater needed a new anode rod, they had to fully drain it and remove it from the pedestal stand to swap it out. It definitely needed the replacement, and they got everything reinstalled and flushed efficiently. This was on a Thursday, and Friday was the July 4th holiday. Later that night, my smart water leak sensor on top of the heater triggered a "wet" alert. I went out to the garage and noticed a small leak on the cold-side nipple. I called right away, spoke with their automated assistant, and got scheduled for Sunday morning. Not wanting to wait three days over the holiday weekend, I decided to tackle it myself. I purchased a new hose line, partially drained the tank, and inspected the existing gasket, which looked worn. After cleaning the threads and applying a little faucet grease to the washer, I hooked it back up--no more leaks! Just as I finished the DIY fix, Amanda from Mike Council Plumbing called to proactively upgrade my appointment and send a tech out first thing Saturday morning. The next day, Pablo also called, he or Brandon are fully ready to come out and take care of it. I let them know I had already managed to fix it, and both of them advised me to monitor the connection and call if anything changed. Amanda canceled the Sunday appointment made by the bot. I really appreciate the proactive approach from the Mike Counsil team on a major holiday weekend. I was a bit too quick to assume I'd be stuck waiting three days, but their team stepped up immediately. Pablo, Brandon, and Amanda excel in excellence! High recommended.

The consultation was prompt, friendly, and clear. I chose another company based on price. Of the…read morefour plumbing companies Yelp reached out to for me, all said an on-site consultation was necessary for a wax ring replacement estimate. Of the three that scheduled one and then gave an estimate, two estimate were in a tie for lowest price, with Tankless Guys being higher, and two were in a tie for effective in-person communication, but the other had an IT edge because they used a tracking system (ServiceTitan.com) that confirmed the appointment and texted me when they were on the way with an ETA. Both Tankless and the one I eventually hired gave me an instant detailed written estimate that had details fairly clearly spelled out, and both sent at least one technician would could discuss the proposed work in English, the only language I'm really fluent in, so that gave them an edge. I chose the lower bid of the two.

These guys are absolutely amazing! I made the mistake of trying to snake my own drain, and the…read moresnake got completely stuck. I thought I was in real trouble, but they came out quickly, removed the stuck snake, cleared the clog, and had everything working again in no time. They truly saved the day! Professional, friendly, and incredibly efficient. I couldn't be happier with the service. Five stars honestly isn't enough--I'd recommend them to anyone without hesitation!

Dear Payless Water Heater and Plumbing Team,…read more I am writing to share my appreciation for the excellent service I received from your company yesterday. We were preparing to leave for vacation when our water heater burner failed for the second time in five years. After previously having a very unpleasant experience dealing with warranty work through a big-box retailer, I decided to call Payless. I am so glad I did. The entire experience was pleasant from the initial phone call all the way to the completion of the job. Because I have roommates and needed the issue resolved immediately for peace of mind, we decided to purchase a new unit through you. Our service technician, Eduardo, was fantastic. He was incredibly patient and knowledgeable, and we were very happy to have him handling our installation. I will happily refer Payless Water Heater and Plumbing to anyone in need of your services. Thank you again for the quick and professional help.

Eduardo came right on time and was very professional. He explained options for my broken water…read moreheater. He walked through the different packages and was not a pushy salesman. Once the decision was made, he worked quickly without error and explained everything that was done. He was excellent.

They were prompt, quick, and efficient at getting the water heater installed and disposed of the…read moreoriginal heater

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!