Same day replacement, reasonable price, knowledgeable installer (Dave), high quality installation, thorough testing before leaving site

Excellent Service and Professionalism I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater read more

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Our water heater burst while away on international travel and our usual person wasn't responding. I was grateful to have found the great reviews of Bay Area Water Heaters. They were very easy to work with and schedule for the day after our return. Leka was tremendously clear, professional and thorough in his work - he was a true joy to work with. He was in and out in about an hour and a half and the results were far better than the previous installation. It isn't cheap to replace a water heater these days - but we felt like the value received was really worth it. Kudos to Leka and the whole Bay Area Water Heaters team! read more

Our water heater's pilot light went out, and I was struggling to get it re-lit. When I called, Chris was super patient in walking through the steps with me. We initially thought it was all good and ended the call. However, within a minute, I saw fire escaping from the bottom of the heater. I immediately called back, and Chris explained that the heater's burner was bad and given the age of the heater (12 years), a replacement was probably the best bet. I got a range for the replacement over the phone and an appointment scheduled for the next morning. Dave came out to do the replacement and explained the work needed in an easily understandable way. It was reassuring to hear that he was actually very familiar with the other townhouses in our neighborhood and the hydronic heating used. There was some additional work needed that bumped up the cost but it was thoroughly explained to me (incorrect strapping, missing drainage pan, missing check valve). With the cash discount, we were able to end up right about the top of the range I was quoted. read more

My technician, David, was friendly, professional, and a pleasure to work with. He and his partner completed the installation in about an hour, clearly explained everything I needed to know, and left the area spotless afterward. Chris, the owner, was also very easy to communicate with. He scheduled a next-day appointment, offered a fair and reasonable price, and was straightforward throughout the entire process. I really appreciate working with honest people. Overall, it was a great experience, and I would highly recommend them. read more

Contacted early this AM and was promptly messaged by the owner. Detailed and specific (not like many of the other responses I received). I have a different type of venting for my water heater that home depot doesn't carry. They had the water heater in stock and arrived in about an hour of me accepting the service. Leak arrived and was very friendly, described the work well and was clean and tidy. They aren't the cheapest quote I received, but chose them because the were highly rated and knew what they were talking about. Didn't push a technician visit as I shared pictures and details about our water heater. Thank you team! Highly recommend! read more

Bay Area Water Heaters - Water heater - Water Heater Installation/Repair Near Me

Our water heater's pilot light would not stay lit. I called PG&E to diagnose the problem which turned out that the water heater was leaking and we would need to replace it. I contacted Bay Area Water Heaters Tuesday evening for an estimate and availability. They were able to have a technician come by the following morning. David the technician arrived at the agreed upon time and installed the water heater at the agreed upon price. He was professional throughout the process and explained everything he did, making sure we had the phone number to call if we had any questions. He also left our water heater space cleaner than he found it. Afterwards we were grateful that we went with Bay Area Water Heaters to resolve our water heater problem. read more

TLDR; they are great if you need a one time install and NEVER needs after sale service. However if you ever need them to fix some problems AFTERWARDS (even if it's an install problem). In other words if you are giving them $$$ they were great but if it's to fix somerhing so you are not giving them money it would take 2 weeks or more to get them to reluctantly I understand all the 5 stars and that's how I felt when I had them first install a tankless heater at a property in 2019 right before I sold it. In fact I had a total of 4 installations so I thought I was a fairly loyal customer. However let me explain my 2 star rating. 1. I think the price definitely crept up. We all know prices went up but for my 2 tankless installations the price literally doubled from 2019 to 2023. It was in the $2300 range and it went to $4600-5000 range. I have both receipts so I'd know. This however is not one of the primary reasons. 2. To justify the high price the installer said there is refund for tankless water heater which turned out to be wrong. The refund was for heat pump tank water heater not for tankless. If this was the only problem then I would just attribute it to him being misinformed. 3. The installation of the water heater had a PVC tube that's too short so the water seeped into wood panels of my garage and I only found out because of the stains of water that crept out of my garage wood panels and the mold that started growing surrounding the PVC tube. 4. When I called Chris about the problem he didn't apologize. He didn't even took it into heart and reluctantly said he'll get someone to look at it IF and WHEN he had someone in the area. That took 2 weeks and eventually he reluctantly scheduled someone to fix the PVC tube. 3. We also found a leak during the fix but couldn't figure out where it came from. When I called Chris about it he was annoyed and told me to "diagnose the problem myself" and call him after I found the problem. So as a homeowner I'm supposed to figure out problems myself because they don't have time for it. What he's saying is that he doesn't want to "waste" time fixing problems that he doesn't get paid. In fact he actually told me not to call him because I'm a bad customer. So yeah as someone who gave him 4 paid jobs I'm a bad customer so I'm speechless after that. 4. After some research I realized that installing a pump (in fact it's my own old pump) to recirculate hot water on a tankless heater was a bad idea but they did it anyway without giving me advice or in fact installed one with internal pump. Once again is it the responsibility of the homeowner to know it's a bad idea? 5. This is the kicker, when I told Chris I found out that culprit is the old pump I had, he quoted me price and would be able to come as soon as next day. Once again if he can make money he would be able to come ASAP but as soon as it's a POST sale work it would have to "if and when I have someone in the area and don't call me." I understand the need to make money but customer service sometimes necessitates helping customers (with without being paid). read more

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They were prompt in their response and honored the exact price quoted in the message. The team arrived on time, completed the water heater replacement efficiently, and the entire process was smooth and professional. read more

Fast response, fair pricing, and customer centric. They didn't BS me and were realistic about my situation. I'll continue to use them in the future. Chris and Tony were amazing. read more

Called Chris around 2pm while my water heater was leaking and it was replaced by 5:30pm on the same day! I'm thrilled with how professional, transparent, and easy working with Bay Area Water Heaters was. Chris discussed options of gas, hybrid, and tankless in a way that was very clear and concise. Price was excellent, service was friendly, and I'm just so grateful that it was taken care of so quickly. I'll definitely be calling Bay Area Water Heaters the next time I'm in need! read more

They did a great job replacing out 27-year-old water heater, and were the only reasonable quote I received. read more

Our water heater recently stopped working, and we needed a full replacement. After shopping around, I am so glad we went with Bay Area Water Heaters. They were prompt and professional throughout the entire process. They are competitive with their rates and had one quote from a plumber that was $1,000 higher than the other quotes I received. If you want the job done right without the "generalist" markup, I highly recommend going with these specialists. read more

Installed fast. Thorough job. and good communication with me. Thanks so very much. read more

Bay Area Water Heaters - Water heater - Water Heater Installation/Repair Near Me

What should I say, water heater leaked pretty bad in the morning. What a bad day to begin with. Well, Bay Area Water Heaters saved my day. I contacted them and got a quote quickly. The price is reasonable and I got a replacement water heater on the next day morning. Which was a Saturday. They came on time and get the job done around noon. Quick and responsive. Highly recommended. Keep up the good work. read more

I got some problem with my water heater and contacted Chris Guslani After I explained what going on to Chris, he told me, that problem with water pressure in plumbing and not with heater. Chris gave me phone number of very nice person who name is Jim Jim helped me to resolve this problem So, from now on Chris and Jim are my favorite in heater/plumbing business read more

We needed a water heater as ours started leaking and stopped giving hot water. I called 5 places. One gave me a quote with a wide range, 2 others would only quote if they came out to give the estimate. Thank goodness I was persistent and found Bay Area Water Heaters. He gave me the quote in the phone, had the small size I needed in stock and went out within the hour! His price was nearly half of the other quotes. We are so happy we found them, and thankful to save $1700 over the other companies! I absolutely recommend them! read more

I have dealt with a lot of home service vendors, and these guys are top rate. The owner, Chris, kept in close touch and scheduled our water heater replacement the next day. His price was very fair for a 75 gallon heater. The crew of Dave and his 3 sons were fantastic, fast and efficient. They left the work site far cleaner than they found it. Dave is a great guy, answered all my questions, and explained everything I needed to get a San Jose replacement permit with no hassle. read more

Bay Area Water Heaters - Slick replacement of 75 gallon water heater - Water Heater Installation/Repair Near Me

Excellent, timely service, great install team, good value. Very happy with everything.

Best Experience! Called Chris (owner). He was honest, professional and educational from the jump. His quote was very competitive and he sent an installer in "one hour". Tony was amazing. Super friendly and knowledgeable. Did great work. I will recommend BAWH to all my family and friends. I pray that God shine more of His favor upon this business. read more

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My tenant's water heater stopped working, and Chris responded to my message right away. After a short conversation, he realized he didn't have the parts for my water heater brand, but instead of leaving me stuck, he referred me to his friend Jim (who was just as great). Jim spoke directly with my tenant and quickly figured out that the water heater simply needed to be reignited. The best part? Neither Chris nor Jim charged me a dime. I was honestly blown away by their honesty and kindness. It's rare to come across people this genuine. Highly recommend! read more

Chris, Dave and their crew were awesome! Very fast to respond and not pushy when it came to sharing the options to replace our broken water heater. We were at first just wanting to replace the heater tank however we were given options and pricing. We were also given the pros/cons to help us make the decision. We ultimately went with tankless as we wanted a cleaner area and we wanted the benefit of a longer lasting water heater. If we had any water heater issues, would call this crew again! read more

Bay Area Water Heaters - Very clean and well put together Tankless install! - Water Heater Installation/Repair Near Me

Contacted Bay Area Water Heaters in the a.m. on 4/4/26 regarding a water heater replacement with specifically Bradford White water heaters in mind. By 2:00pm the same day, my water heater was replaced and fully functioning flawlessly. The duo of Leka and his son were fantastic, very professional, explained exactly what would be done, and executed the project in great fashion. I am very happy with the work and product that was installed. Highly recommended! Thank you. read more

Amazing service! Our water heater broke (started leaking) late at night, I messaged Bay Area Water Heaters, and by the next morning at 7am Chris called me to schedule an appointment. Leka was here by 9am and we had hot water up and running by 10am. They were very transparent about pricing and it was very reasonable, especially with a same day emergency fix on Christmas Eve! Comes with good warranty on the water heater and parts & labor. Thank you Chris and Leka for saving us during the holidays! Will be highly recommending them to anyone who needs a new water heater or if emergencies come up! read more

If you want to work with an honest, reasonable, and knowledgeable contractor, Bay Area Water Heaters is the one you want to call. If not, there are endless other options. Dave responded right away, arrived within few hours, and found the solution we desperately needed for our water heater. There is a reason why they are highly rated! Definitely will be calling them again. read more

Great experience! Chris was immediate to respond to my request, gave a great breakdown of costs, and was helpful in some of the questions I had. His team was on time and worked efficiently and cleanly, explaining everything in great detail and encouraged us to follow up if we found anything that needed attention after (which we didn't - everything was installed perfectly). read more

Bay Area Water Heaters were fast to respond to my request for quote, and replaced my water heater on the same afternoon. When a minor issue with the install was discovered 8 months later, they listened to my concern, stood by their workmanship, and came out and corrected the problem. I will read more

Had the water heater breakdown this morning. Stumbled on Bay Area Water Heaters based on yelp reviews (thank you yelpers) . First I had Called Home Depot as they had installed our previous water heater. They gave a quote that was almost the price of a new heater just to fix the part. The Bay Area Water heaters gentleman that answered our call was patient , explained the process and new water heater. Gave a reasonable price quote and installed the same day. Lekha (the tech ) did a great job. Very professional and patient. Found them very honest as the technician told us exactly what the issue was and asked if we still wanted a new water heater or just do a replacement of a part (which he was not authorized to do as it's not a brand they work with). We just decided to go with Bay Areas Suggested read more

Highly recommended! Tony was great! He was friendly, fast and efficient and answered all my questions. Also cleaned up inside the closet after installation. The pricing was the most competitive for complete removal of the old water heater and installation of the new Bradford White water heater( one of the best brands that not all plumbers carry) They do charge 3% for credit cards but still the best rates. read more

Bay Area Water Heaters - Installed Bradford white water heater. - Water Heater Installation/Repair Near Me

They came out fast. Found out my water heater was under warranty. Took care of the warranty and only paid for labor. Overall, good service and let's hope this equipment lasts longer than the previous one! read more

Appreciated the convenience of getting an online estimate and the immediate and honest responses to my questions from Chris, the owner. Once I called for an appointment, Dave came out the next day to expertly install my new 40 gallon water heater to meet all the new codes. He explained exactly what he needed to do and did it in less than two hours. The installation was quiet, clean and the price was very reasonable. I highly recommend Bay Area Water Heaters for their product, price and professionalism. read more

honest prices, excellent technicians. Chris was prompt and available with the communication. Dave was here less than an hour later with a new water heater. Good guys, i highly recommend. Replaced the AO smith with a higher quality Bradford white model. read more

I had my water heater replaced by Bay Area Water Heaters and I am very pleased with the experience. Tony was professional, kind, and took great care during the installation. Everything was done neatly and efficiently. I'm very happy with my new Bradford White water heater, and I would highly recommend this company. Thank you Tony for your excellent work, and Chris for the quick set up the appointment. read more

Dave and his crew did an excellent job installing my tankless water heater. My water tank needed to be replaced... and I've been wanting a tankless water heater for some time now. I believe I made a good investment. Bay Area Water Heater respond promptly to my needs. They arrived the next morning. The crew were professional, efficient, courteous and polite throughout the whole process. I highly recommend them! read more

Bay Area Water Heaters - Bay Area Water Heater installed my tankless water heater - Water Heater Installation/Repair Near Me

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Last night, we heard some strange noises coming from the water heater in the garage. I quickly submitted a water heater replacement project on Yelp early this morning. Chris called back within a few minutes to give me the details and offer his services. After comparing prices with other companies on Yelp, Bay Area Water Heaters had a competitive price and were the only ones who offered to replace the water heater on the same day. The technician, Tony, arrived on time as promised. He did everything carefully and even gave me a few tips and suggestions while he was working. He's really knowledgeable and friendly. Overall, I'm really happy with the service today. I'll let you know how it goes after Bay Area Water Heaters apply for the permit next week. read more

Bay Area Water Heaters - Water Heater Installation/Repair Near Me

I sent out request late at night via Yelp for tankless water heater leakage repair. Chris reached out early next morning and, after brief conversation about my observation, referred an experienced repairman Jim. Jim happened to be working near my home area soon, eventually came, identified and took the time to explain the issue and potential causes. Jim then fixed three issues accurately. I gave five-star, because neither Chris nor Jim could have done better. I will surely recommend their services. read more

Super fast and quality service. We had Leka come out. Igniter stopped working the dude came out the very same day to get it back on then followed up week after to replace the part. No charge. Genuinely happy these guys do what they do. read more

Called at 6:40 on Saturday morning hoping to find a good water heater company to replace my loud banging water heater the same day. Chris answered and asked a few questions about my old water heater so that he could an equivalent replacement. By 9 am, 2 technians came out and replaced my water heater in 1 hour (I already had drained the old one). Very professional and first rate! read more

Five stars! I reached out to Bay Area Water Heaters after hours, expecting to have to wait until the next day. Instead, the guy who answered stayed on the phone and walked me through the entire process of relighting my pilot light step-by-step. He was so kind and offered his expertise completely free of charge. It is so rare to find such honest, helpful, and gracious service. I cannot recommend them enough! read more

Dave at Bay Area Water Heaters was responsive, informative and helpful when I called about noises coming from my aging water heater. He came to the house and was immediately able to identify the issue. Unfortunately the water heater needed to be replaced, but Dave clearly explained the pros and cons for each of the options. We opted for a tankless water heater which they were able to install in the same day. We really appreciated the quick turnaround. read more