I always love coming into Nordstrom when I'm in the area. It is a great place to shop and enjoy the…read moreair conditioning on hot summer days. I recently went in for a complimentary free styling session (booked online) with Megan. She took her time with me and helped me find exactly what I was looking for. She really gave me the full VIP experience. I'll continue to shop at this location when I'm in the city. It is clean, well-organized, and luxurious. The bathrooms are spotless and the salesfloor is pristine.

**Kari's Rating: 8/10** *(Would easily be a 9.5/10 if the beauty department weren't so…read moreoverwhelming.)* TL;DR * The beauty associates are *far* too aggressive--it feels impossible to browse without being approached every few seconds. * The café is still one of my favorite places in Chicago. * Free alterations on Nordstrom purchases and $25 for outside items is a huge plus. I've lived in River North for over eight years, and honestly, there's no place quite like Nordstrom. I grew up coming here with my mom, sitting in the café, eating pizza, and leaving with a "Nordy" balloon. Those are some of my favorite childhood memories, and to this day I still think about their margarita pizza. Now that I'm older, I bring my dog shopping with me, and she absolutely loves all the attention from the associates and other shoppers. We've been to the café countless times, and she would unquestionably give the kids' chicken and veggie meal a 10/10. Nordstrom is still my go-to department store because it's convenient, consistently carries the brands and style I wear, and the customer service outside of cosmetics has always been excellent. It's the first place I think of when I need clothing, shoes, or gifts. That said, the beauty department has become incredibly frustrating. I completely understand that many of the makeup associates work on commission, and I genuinely respect that they're doing their jobs. But there is a huge difference between being available to help and making customers feel like they can't exist in the department without being approached. Every time I walk through the makeup area, I can barely look at a product before someone is asking if I need help. If I say "I'm just browsing," another associate from a different brand approaches me literally seconds later. Then another. Then another. It gets to the point where I'm being interrupted every few steps. Instead of enjoying the experience, I feel anxious and rushed. I don't get to compare products or discover something on my own because I'm constantly trying to politely decline conversations. It honestly feels less like shopping and more like running a gauntlet. Ironically, the constant pressure makes me want to spend **less**, not more. I've actually skipped buying products because I just wanted to get out of that section as quickly as possible. I still love Nordstrom and will continue shopping here because it's my favorite department store and has everything I'm looking for. I just wish the beauty department adopted a more relaxed approach. Customers should be able to browse comfortably and ask for help when they're ready--not feel like they're being followed every few seconds.

This is an urban Target where the store is retrofitted into a building that looks cool from the…read moreoutside, but makes for an awkward layout for the shopper on the inside. But the workers at the registers were friendly whenever we visited. We stopped in here whenever we needed essential travel items or late night snacks. There is also a Starbucks inside.

Strangest Target I have ever been in. This store was definitely a different store that Target took…read moreover. Things seemed in a strange order and very squished and narrow. But the store was clean and the staff, I will say, were super friendly and helpful.

I am not a shopper, but I love this Marshalls location. So much selection in XS and I found the…read moreholy grail of baseball caps... the black breathable in woman's fit. I was so happy I bought two. Now that I'm back to my hotel, kicking myself for not buying them out and having a lifetime supply. I may return tomorrow to do that. Please come and create your own adventure.

I ran out of time to get shoes that matched my dress before I left NJ. For the past 5 years at…read moreleast I've been finding exactly what I need in footwear at the Marshall's in Bridgewater so I decided to roll the dice in Chicago. This location was a block from my hotel. Unlike my local store though, the footwear section was dismal. Everything was either orthopedic or for pole dance. There was literally no in between - except for these black patent leather jawns that matched the exact vibe of my outfit and the event. Score! I did feel like the 34.99 price tag was a little steep. These would have been 29.99 in NJ but that's the city upcharge I guess. The quantum quickness with which I scooped them up should be studied. Thankfully, the toy section was legit, too as I couldn't show up to my new nephew's empty-handed. Though perhaps I should have as the motion-activated dancing crab I got scared the living daylights out of him. Childfree aunt for the win :/

While in the Loop, we went to the Target on State Street to pick up a few things (6/6)…read more The store is undergoing a major renovation. Keep an eye out for the store map handouts to get the most current layout of the store. It's two stories, so there are escalators and elevators. I went to the pharmacist inside, who was helpful and friendly. She also gave me advice about where to go to catch an Uber. If you're into history or architecture, the building the store is housed in is cool looking and has a backstory. Yeah, Chicago - While the Rock 'n Roll McDonald's is no more, the Gothic Target still stands :)

2-story Target shop with an awesome gothic looking entrance and revolving doors. This is located…read moredowntown near all the famous architecture and fun things. They've got everything here with clothing on the second floor. Restrooms are on the first floor in the corner near the health items like bandaids and lip balm. We stopped by to get some quick items and used the easy self check out on first floor.

Overall experience is 2/5, though the actual customer service itself has been more or less great…read more First of all, the phone system for 90% of the departments are AWFUL. It's nearly IMPOSSIBLE to get ahold of any department (I was calling nearly all of them). And the only department that picked up was Finishline. Jose from this department helped me immensely trying to wrangle the women's shoe department, calling me back to check on my inquiry when I called towards closing and was waiting for a call back from the department I was really trying to reach. I had to do my entire purchase over the phone, as this store was the only store to have the shoe I wanted in my size (I live in a different state), and I needed it ASAP for a special event. Since I called towards closing, I was supposed to get a call back. The women's shoe department failed to do so, so I called finishline again the next day (took me them an hour to pick up). It just felt like a lot of teeth pulling, but finishline and the manager of the men's department (Leticia I think but I don't remember I'm so sorry!) were really trying so hard to get the right apartment together (they physically had to run up stairs to communicate to them)! Super sorry I inconvenienced all the wrong departments, but I am immensely grateful for them! I got my shoes in time. Thank you! But please fix your phones at the cash registers or tell corporate to change the messaging in the automated phones because it was super frustrating spending hours trying to ring a phone.

My best friend and I had an incredible time in the women's shoe section at this Macy's. I was…read morevisiting her for the long weekend and we needed to do some wedding shopping. I needed to find my bridal shoes and she needed to start looking at bridesmaids dresses. First of all, this is one of the prettiest Macy's I've ever been inside. I'm not sure if this is a normal big city thing, but feels like the entire store was just Macy's and not a mall which was cool. There seemed to be a lot of special deals on different items. Most of it was what you'd expect from a Macy's in terms of pricing. We had so much fun in the shoe section. They had a gorgeous selection of shoes to pick from. I ended up falling in love with some bridal shoes from Dolce Vita. I was so happy to be able to order them for pick up at my store back home so I didn't need to fly with them. We also tried on some other gorgeous shoes like ballet heels. In terms of formal dresses, it felt like they still mainly had their winter selection out, so we weren't able to find the exact green bridesmaid dress we were looking for, but we did get a good idea of what looked good vs what didn't. I highly recommend coming to this Macy's.

I had the single most amazing sales experience here all due to a lovely professional by the name of…read moreLindsie N. ‼ Lindsie is was so incredibly good that I couldn't leave the store before speaking with a manager because it, by the name of James who happened to be the general manager‼ Thank you Nordstrom for hiring these awesome people. I couldn't believe how kind, patient and friendly these two professionals were‼ They both made my day‼ The value you get for your dollar is worth the shopping experience and they have a wide array of selections so I promise you will not be disappointed at all! Come for the shopping stay for the excellent service‼ God bless you and much success, prosperity and progress to your store and teammates‼

My mom likes visiting different Rack locations when we travel. We didn't find anything worth…read morebuying at this location and the prices are still very high. Please come and create your own adventure.

Had a relaxing time perusing the stores and eateries my first time in Bloomingdale's while on a…read morebusiness trip. Very spacious and clean with healthy & high quality food options that you order via kiosks then pick up on own. Nice food and drink selection & helpful staff to answer questions. My tumeric latte was so comforting & refreshing on a cold & windy day. Value of food was comparable and less than restaurants around.

Most fragrance consultants are unprofessional, rude and possibly racist. They treat you differently…read moreon how you look like if your money is not the same green as everybody else. Mediocre selection, and testers are often empty. The values of the fragrances are good as they offer extras and reward points.

This Nordstrom Rack had a pretty good selection of inventory! I was able to pick up a few pieces…read morefor myself by Adrienne Papell and some house slippers for my hubby. The total came out to be less than what I had expected which was a nice surprise. Didn't have to wait long to pay either and change rooms were relatively empty. Although I did go on a Thursday. Parking is expensive around this area so my hubby dropped me off to shop. Also it's right next to my other favorite shop, Uniqlo! Block 37 has all the best shops and is super convenient and walkable.

I've been coming here for years for gifts for people. On Tuesday I walked up to the cashier and she…read morerudely told me to not come up until they say they are ready. I apologized and cashier continued to be rude. I didn't even want the product anymore cuz of her attitude and said nevermind, then both of the cashiers laughed as I walked away. I won't be back after coming for many years. They get plenty of business anyways so it won't make a difference, but maybe try not treating customers like garbage.