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    Nordstrom Rack

    3.4 (124 reviews)
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

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    Aesha E.

    I love Nordstrom Rack. Nordstrom is one of the only places I can find shoes for my big feet, and buying them at the Rack means I get a discount on big feet shoes. Yay! This Nordstrom Rack is smaller than a lot of other ones. It's two stories, but the first floor is just luggage and small accessories like gloves and the second floor has the standard departments, just seemed a smidge smaller. I was chuffed to see they had a particularly large big foot shoe section and also very happy that there was nothing I was so desperate for that I needed to spend any money. I'd come back but it's not very convenient, so I don't know that I'll be back anytime soon.

    The store receipt and the return receipt on top. Sylvia S was extremely unprofessional and aggressive.

    Extremely dissatisfied, and unprofessional staff! I am from out of town celebrating a solo Birthday trip, and I came here shopping over a hour to treat myself since it was nearby my hotel. After purchasing, My cashier Sylvia decides after her subpar customer service, that she was going to chase me down the elevator and embarrass me in front of other customers because I didn't put a shopping cart back!! She threatened to call security on me, (as I was walking away from her) she got into my personal space and was using a very loud tone that I wasn't comfortable with. She treated me as if I were a thief, called me pathetic, and told me I was inconveniencing everyone it was extremely humiliating. All I can do was look at her and ask her was she serious? I was in total shock and on the phone with my dad who whom I highly respect and he couldn't believe that this was a staff member speaking in such way. After I left I came right back to return everything! I refuse to spend my money for someone to chase and chastise me over a shopping cart after I spent my hard earned money there. Will not be back! I went to Aritzia and the customer service was way better, and I got a fabulous dress for my evening there instead.

    Yes!
    G R.

    I usually hit the rack on Canal because it's more convenient for me with free parking, however this day it was nice out and there was a space close by so I thought I'd check it out. If you're in the market for workout clothes, leggings, sports bras, and shirts this is the place. Well stocked, and good pricing. So much more than the Canal location. I also found a jacket here too! Super courteous cashier, will make my way here when I need workout stuff.

    My Sun Hat
    Robyn P.

    Needed a sun hat, because the Chicago sun is much stronger today than I anticipated. I was so glad I found this store! The prices and selection were fabulous. And....I found a hat!

    Joshua E.

    This is one of the best organized, well - spaced and clean Nordstrom Rack branches that I enjoy visiting. I am not a huge shopper at all but this is one of the stores I check out for gifts to give on occasions or to pick a few clothing items because of the neat and calmer ambiance, I don't feel rushed or cramped. Deals are good and customer service is nice.This place had a nice selection of designer stuff - not the dregs like some other smaller cities. Nordstrom Rack offers a huge selection of apparel for women and men. When they have a clear-the-rack event it's pennies on the dollar for garments, shoes, designer bags. The store is jam packed with racks AND shoppers. Expect lines. Handicap access but don't recommend trying to shop on weekends during a sale, hard to walk in the aisles. Items are returnable/ refundable with tags attached and receipts up to 90 days. Very generous policy. Overall, I had a good experience here. Good deals and some items were even on clearance. It's really nice place to shop. Worth taking a trip to visit!

    Union Jack neck warmer ($20); a pair of Birkenstock ($40); the Original Penguin watch ($40)
    Rosa J.

    I always have a pretty good luck at finding great items in this Nordstrom Rack location. I'm a Nordstrom Rack regular and a Nordstrom cardholder. I always take my time going through racks to racks to find anything and everything, without any expectation whatsoever. Today I found a Union Jack neck warmer for $20 by the Madena brand. I know it wasn't the best deal you can in the cold-weather accessory department, but I'm obsessed to anything with the Union Jack pattern. Of course I ended up getting it without any compromise. Hubby and I have been having an eye on a couple of watches by the Original Penguin. They were marked down even more, for approximately $5 less, from our last visit. We felt that was a good price to purchase one of the watches at this time. As a usual routine, I always encourage hubby to walk through the men's shoe department. He found his go-to pair last time from this location, and today the fortune streak continued. He found a pair of Birkenstock shoes for $40! Did I mention that these were shoes, not sandals...for $40?? Yes, this was the best buy of the day. Hubby has flat feet and spread-out toes, and the Birkenstock trademark roomy design on the toe area gives hubby's toes an ample space to comfortably place them. You wouldn't be able to find Birkenstock at this price point in Germany for sure. In summary, it was a satisfying trip to the Nordstrom Rack on Chicago Ave. We were content with our purchases. Shopping at a Nordstrom Rack isn't typically enjoyable for some people who dislike crowds and tight spaces, but if you can overcome those challenges somehow you can possibly find good deals.

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    4 years ago

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    Huge selection of items! Lots of sale items too! They had 5 cashiers for quick checkout.

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    Review Highlights - Nordstrom Rack

    I came to the state street location to try on sunglasses and so many were scratched and the floor was dirty.

    Mentioned in 7 reviews

    Read more highlights

    Wesley's Shoe Corral - Foot scanner!

    Wesley's Shoe Corral

    4.8(29 reviews)
    7.2 miHyde Park
    $$$

    Wesley Shoe Corral is one of the oldest standing pieces of history in Harper's Corner in Hyde Park…read more Believe they've been around since 1964. This historic shoe store continues to keep up with industry trends and stay ahead of the curve. When it comes to shoes, Wesley Shoe Corral is the truth in the sole. A family owned business with superb customer service, expertise, location, and value. They have a wide selection of brands, years of industry knowledge, and the ability to provide a unique experience for each client. Anything you purchase from Wesley's is built to last, and perform with you throughout the years. If you are looking for good quality shoes or shoe experts this is your one stop shop.

    This is what a shoe store should be. Excellent and professional service with much respect given to…read morecustomer needs. The selection is very high quality with a range of price points and categories that make it a complete and comfortable place to purchase your footwear. From athletic, comfort, dress and casual. From Women's, Men's and children's the selection is awesome! I purchased 2 pairs from the men's section which I am thrilled with. There is no online equivalent that can match the hands on in store experience that this store provides. Also, my wife bought a beautifully made handbag and shoes with a pair of orthotics perfectly suited for her feet. This was made possible by a sophisticated computerized device that was something to behold and experience. Of course, no matter how amazing this device is it would be meaningless withoutAlbert 2 Pro the expert assistance of the person who knows how to use the information that it provides.

    Photos
    Wesley's Shoe Corral - A snack and a foot massage while I waited!

    A snack and a foot massage while I waited!

    Wesley's Shoe Corral - Love the color, will go great with jeans. Photo doesn't depict how blue.

    Love the color, will go great with jeans. Photo doesn't depict how blue.

    Wesley's Shoe Corral - Can't decide!?!

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    Can't decide!?!

    DSW Designer Shoe Warehouse - Given wrong width!

    DSW Designer Shoe Warehouse

    3.6(133 reviews)
    3.2 miLakeview
    $$

    I tried to return a pair of shoes that I purchased on 3/11/2024. When I tried to return them to…read morethe Lakeview store, (Chicago) Courtney the store manager, did not want to help me out. She and the other male employee who has black curly hair refused to help me out and dismissed me. Courtney said, "We cannot help you out. You cannot exchange the shoes. Sorry" in a VERY RUDE manner. Just to let you know that I did not have a good experience with your employees. This made me feel very uncomfortable dealing with the DSW employees at the Lakeview store. Especially when there were other customers waiting in line. I felt very embarrassed. This happened on 5:35 pm Sunday, 7/14/2024. Joseph searched on the DSW website, it says that "DSW accepts returns after 90 days with a receipt of shipping invoice for a merchandise credit. This applies regardless of the original payment method." I have been a DSW customer for some time. I love the store, the products that DSW sells. However, this experience shows a stark and severe contrast to my previous experiences. As a loyal customer of DSW, this surprised me. It really did.

    Check the shoe tags for the correct width! I tried on an 8.5 Nike running shoe and told the sales…read moreassociate I'd take it. For security purposes, they keep the right shoe in the back. I was given an 8.5 wide. I didn't use it often, but when I did, my ankle was bothering me. By the time I realized they had given me the wrong width for one of the shoes, 60 days had already passed. I called the store, and the supervisor said, "Bring it in, and we'll make it right." When I got there, someone else said there was nothing that could be done. So, I'm out $90, plus I wasted my time going there. Check the tags to make sure you're getting the correct width!!

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    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    Nordstrom Rack - deptstores - Updated May 2026

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