WORST customer service EVER. Sales person would not return my phone call. She measured the carpet…read morewrong first time. Carpet installed incorrectly the first time. As I live out of state, the whole experience was awful. DO NOT USE!

Wonderful communication, wonderful follow up, showed up on time and completed the job promptly,…read morecompetitively priced, and the carpets look great! Took a lot of care in the project appreciated the service

We priced several cleaning service in our area. Pro Carpet cleaning was by far the most reasonable…read morebut James showed up on time and did exceptional work. We were very happy with the price and service. We highly recommend James and Pro Carpet cleaning

From the owner: 25 years experience and quality service. Show up services, Green clean available. Call or text to…read moreschedule your apt. Texting works best in the mountains.

Stanley Steamer badly damaged our hardwood floors. $1,000.00 worth of damage. The manager (Jason…read moreChamp) agreed and offered to fix/compensate us, but now won't return our phone calls. Can't say we recommend them.

We called to have a mattress cleaned. The person on the phone asked the type of mattress and told…read moreme which mattresses they do not clean. Our mattress was not in that list, so I went ahead with service. They required more to come out, I added some area rugs. When they came out they announced they could not clean that mattress. The crew walked around with dirty shoes in our house. They had bad personal hygiene. They charged $382 and did not clean the mattress which was the whole reason for them to come out. I called and they offered a 10% discount. This pretty much does nothing to account for the nearly $400 I have spent for not getting anything I needed cleaned in the first place. I recommend going elsewhere in Monument Colorado.

They responded quickly to my messages and were punctual…read more Eddie was very courteous and did a fine job with the carpets. Recommend highly.

Our carpeted stairs became soiled with a large amount of soot while getting our furnace replaced…read more After posting what I needed on Yelp, Dry Master Carpet Cleaning contacted me almost immediately. They were able to come 2 days later. The job took about 2 hours and the carpet was completely rid of the soot and cleaner than it has been in years. The price was also very affordable and lower than another company that also quoted us. I highly recommend Dry Master Carpet Cleaning!! 5 stars in every aspect!

My mom's house flooded back in September. She called me to let me know what had happened. I live…read more5 hours away. I called ServPro based on a recommendation from a family member who lives in the area. WOW!!!!! What a great choice. John Bowles, the owner of the company was there on the first day, and communicated regularly throughout the entire process. This company has been so good from start to finish. They were there almost immediately with vacuums and fans and trucks and personnel to start the removal of water and water damaged stuff. They worked quickly and efficiently to assure that mold did not have time to grow and cause further damage. We decided to take this opportunity to replace other items in the house that were not damaged by water but needed updating. They worked with us to determine the best, most cost effective, and time efficient ways to accomplish what we wanted done. The communication throughout the entire process was impeccable. Todd Goins was the project manager and I could not ask for better customer service. Living 5 hours away, I needed assurance that things would be done when they were supposed to be done. There was NO miscommunication throughout the entire process. We replaced cabinets, countertops, sink, dishwasher, flooring, shower, moved laundry facilities, did plumbing, electrical, sheetrock, and the list goes on. There were several subcontractors used in the process. These subcontractors were held to the same high standards that ServPro's own employees are held to. They were on time, stayed late when necessary, work so hard, were professional and polite. I would personally hire any of the companies to do work in my own home. I highly recommend this company!!!!! Hire them. You will not be disappointed.

From the owner: SERVPRO of Haywood and Transylvania Counties, along with SERVPRO of Nantahala, understands the…read moreemotional and practical challenges that come with fire or water damage. We know how these events can disrupt your life and business, and that's why our priority is to minimize the interruption and restore normalcy as quickly as possible, making it feel "Like it never even happened." We specialize in the complete cleanup and restoration of homes and commercial properties affected by fire, smoke, or water damage. Additionally, we provide expert mold and mildew remediation to protect your property from further harm. Our service areas include the North Carolina counties of Cherokee, Clay, Graham, Haywood, Jackson, Macon, Swain, and Transylvania.

Wonderful service! Very thorough and helpful. We moved into a home that hadn't had the carpet…read morecleaned and had pets. Getting the carpets cleaned felt essential! We loved how the home didn't smell like chemicals after and dried quickly. The carpet was so fresh to step on after! Very good pricing too!

Outstanding service! Great customer communication and care…read more Highly recommend Five Step!

Steam Master cleaned all my area, rugs, and all the upholstered furniture in my home. They did an…read moreamazing job, and they are also amazing people, delightful in every way. Congratulations to Daniel on his new marriage !!

They were able to accommodate me at the last minute and did a fantastic job. Very professional and…read morepolite. Definitely use them again!