My wife and I went in to see if our son's bike tire could be fixed, as it was backed over by our…read morevehicle, and of course it couldn't. The lady working said we may have a used one downstairs. She came upstairs with it, popped his tire and intertube off and only charged us $10! Fantastic service and place!!

Had to stop in today due to some trouble with my 70's road bike. I've never been to Mukwonago but…read morethis was the closest shop open at 9am. I'm sure the owner had other projects to do but he immediately started working on my bike because he knew I needed it fixed quickly. Along with some tire maintenance, he checked out other parts of the bike and added a few squirts of lube in different places. Things like that are awesome because the average rider doesn't know how or where to do that kind of thing. Having quality, affordable service is what keeps people coming back to the sport and I hope he knows that he is doing an excellent job. Long story short -- very friendly owner, best bike store prices I've encountered, and excellent & speedy service!

Anton and the team always help it out and bike should sail smoothly but probs see them soon. Thx…read moreagn!

They were very helpful and worked on a problem I had with my bike I bought from them- free- until…read morethey fixed it. I can't remember the fellas name but he was nice and a talented bike mechanic.

I will never go back to this place again. Seemed friendly, nice service so I agreed to buy the…read more$8.00 bike tube. The nice person forgot to mention the $5.00 labor fee. If you go there, make sure you bring a full wallet. Cha-ching, cha-ching.

Friendly and knowledgeable staff and owner. Brought my bike in and waited for a flat tire repair…read more They took care of it right away. I would recommend this shop.

Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives…read morecomparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best.

Super bike shop. I have been to the bike shop at this location since the mid-80s. It was a…read morefixture in the area then and it continues to be a local community friendly bike shop. Recently attended a winter fat bike ride to the beach. They had great route leads and made sure no one got dropped. They organized the routes, gave everyone store coupons and served lunch. What a fun way to spend a dreary winter day. Reloaded a bunch of bike needs as well. Love this joint.

The wheel and sprocket in Franklin is totally awesome! I am 73 years old with mobility issues. I…read morewas led to an electric trike bike! Their customer service is knowledgeable and very nice to deal with. I tried the trike outside the building and I was sold! I have not fallen at all when we go outdoors on trails in Franklin! Thanking you costumer service I feel I got my freedom again! Judy High

Great service. I've gone in a few times. This time I was in search of a new or semi new bike. The…read morereps helped me out right away and explained things. They gave me different options to go for and for how long those option would last for a little one. I did inquire about having one of the saris bike mounts being place on the vehicle, got told to purchase another bike and they' can help me. I'll just do it myself, I would've have the guy an extra $ tip for their service.

About a month ago, I brought my dad's bike in for one simple reason: to fix the brakes for his…read morebirthday. Instead, when I came back, they told me they repaired a crank that they claimed was "bent and unrepairable" -- something I never asked them to diagnose or fix. You shouldn't perform extra work and charge a customer for it without approval, especially when it wasn't the reason the bike was brought in. When I came back to address this, Dusty (one of the mechanics) was very reasonable and genuinely helpful. He understood the situation, and worked with me to reduce the bill from $140 to $40, which I appreciated. Honestly, if the bike actually needed that repair, I can live with the charge. The real issue was the attitude and handling of the situation by the owner. I waited about 20 minutes for the owner to come speak with me, even though I had to be at work and had to ask Dusty to grab him again. When he finally came out, he was dismissive and rude, repeatedly fixating on the $40 price instead of addressing the real problem -- that the wrong repair was done in the first place. Even after calmly explaining that I wasn't blaming him and simply wanted some accountability, he kept responding with, "I wouldn't have done this for $40," completely missing the point. When I politely asked if there was anything he could do to make it right after a month of inconvenience, he flatly said no. This could have been handled professionally and respectfully, but instead it turned into an unnecessarily uncomfortable interaction. Big credit to Dusty for being understanding and helpful -- unfortunately, the owner seriously dropped the ball here. I won't be returning, and I'd recommend being very clear and cautious about approving any work before leaving your bike here.

My husband and I both have had issues with repairs from this shop, so I would not recommend it…read more It's unfortunate because I would love to support small local businesses, but in this case we've had better repairs at other shops in the area. I had a full tri bike clean and re-build (over $500), and the crank bolt loosens with every ride and my brake quick release won't close. They didn't tighten my saddle bolt and it shifted me off my bike mid-ride. My husband has taken flats here 4 TIMES in 2 months, and they keep busting due to improper tube installation. Took it to Trek and it hasn't given him a problem in a year. We would recommend you look elsewhere for repairs. I can't speak to their bike sales.

George is great and recommend some great improvements to my high mileage Madone. Highly recommendread more

Great service, great communication via phone/email about your service status…read more I've used them a couple of times and will use them again. Thank you, John & George.