Lies, Turmoil, and Games Finally, after weeks and weeks of no resolution we are done dealing with the Watergate property in Annapolis. We took a loss in our deposit after realizing there is no empathy or understanding from that property. In reality, they did whatever they could to keep it. I was moving to Annapolis in the month of November. The property had everything we were looking for and after several conversations we were told that the apartment that we wanted during our move in time was no longer available on that date. Cool. Thanks for the notice. We literally were driving down from Towson to look at apartments in Annapolis on a Friday when we get a call from one of the Leasing Agent stating that the particular apartment we wanted that wasn't available anymore is NOW once again available for us to move in at the desired date. We gave him the required deposit to hold the apartment which including the waiving of application/administrative fees. We called off the search. Then Monday when I was following up on the status, I was told that apartment renovations have been completed  ahead of schedule and that the apartment is available now. The longest they could hold it would be 2 weeks, which is half a month before our lease ends at our Towson Apartment. We could not afford to pay for 2 apartments at the same time. They then offered to hold it until our desired move in date but we would lose the discounts & waived fees. After several calls between the Leasing Agent and other contacts who promised us an apartment would be available but then it clearly wasn't available for our move in dates, we lost a whole month of apartment shopping. My biggest fear was that we would not have a place to live and have our items on the street at this rate. We luckily found a place & our goal was to get our deposit back. My husband called and was told that I was a liar. It was our fault that we did not have the apartment promised to us. I would have never put down a deposit for an apartment that never existed. Even with the promised waived application and administrative fees, they did not give us the full deposit back. Every dollar matters with our budget so we did what we could to try to talk to someone, anyone about our issue. We tried google searching contacts, calling up the property owners, Watergate themselves, emails. No one contacted us back.  I WILL NEVER RECOMMEND THIS APARTMENT TO ANYONE! read more

I want to give a special recognition to Shadia Shahin! I am 62 years old and have lived on my own since 18 years old. Long time of life experiences and some hardships to go along with it. Lived in numerous places, apartments, townhouses, condos and single family homes. When I moved here, it was to reinvent my life and come back to the area I grew up in (Annapolis). It feels like I am starting my life over again and living life the way I supposed to without the self destructive past. I came here to get an apartment for my son and myself, having been a single parent for the past 29 years. I wasn't sure how my credit looked like and when I met Shadia, she made me feel more at ease with reducing my anxiety. I wasn't sure if I could qualify to move in at Watergate Pointe. The professional approach from Shadia was to take the process one step at a time with the application process and I was approved to move in. After moving in, I felt a sense that this is not just living in an apartment. It is a place I call home. The best I have felt in a very long time. My rent is paid well before the due date and whenever I have an issue, I contact Shadia and it gets resolved in a matter of days. Efficient and effective is how I can describe Shadia's professionalism. Never met anyone working at a leasing office like her. Which is another reason why I call this home from the genuine care from Shadia. read more

We love Watergate Pointe. This community and team is amazing. They are so helpful and understanding. Yes they have made changes to utility billing especially gas. However, we went through this process with the team extensively and it is being billed accurately no different than most apartment communities we have researched in Annapolis. Most all properties are now making residents responsible for paying utilities. We do NOT love paying them but do understand this seems to now be standard. I also found out and got a full statement shown to me on how they are billed and it was very informative since they do not charge us back for the vacant apartments as the property pays those bills separately. Thank you for taking the extensive time to address our concerns surrounding this issue. We also met the entire team recently at the Construction Party and are so excited about all the new amenities they are placing at the property. Keep up the great work all the improvements are making a difference. We also love the additional cleaning and carpet cleaning in our buildings. P.S. check out the new white Watergate bikes they added. read more

I absolutely love the environment here! The water views, the walkway along the water front, the fishing, the kayaks, the swimming pool have been wonderful. My neighbors have been friendly and easy-going 98 percent of the time! (There's always one, right?) To counter that one salty neighbor, there have been families and teams of others welcoming me and others with a great rah-rah! We can walk to a couple of churches, a shopping strip that includes a couple of carry-outs, a Rite Aid, a dollar store, and a few sit-down restaurants. We have a coffee spot right around the corner, and two nearby liquor stores offer wine tastings every weekend (Lol).. Management has changed twice since my arrival, and this second management team is managing some major renovations. Still, they have hosted fun get-togethers for residents in recent months, and I appreciate their efforts. They are always open on time, with necessary and extra amenities in the business center. Finally, I am giving a special shout out to LYNELLE BAKER, SALES ASSOCIATE, and JASON for all their special kindness! read more

Watergate Pointe has been my home for 16 years and I have always loved it. The location is perfect ~ close to downtown Annapolis, and we are right on the Chesapeake Bay; so it is very beautiful. The property was sold to new owners a couple of years ago and it is now under new management; so it is in a transitional stage. Jason Rudolfi, the business manager has been great to me and has been especially helpful with any problems I have had. The office personnel is also very cordial, polite and friendly. The maintenance staff is very responsive. I have never had to wait more than a day for an issue to be solved and usually not even that long. The grounds are greatly improved by upgraded landscaping and are looking very good. Because the apartment buildings were built in the 1960's there are ongoing problems, but I feel that gradually these will be taken care of. I plan to stay here as long as I can, and I would recommend Watergate Pointe. as a great place to live. And, as I said Jason the manager is doing a great job! read more

Pros: The apartment is beautiful. Very close to the water. Great amenities. Cons: THE OFFICE. It's so unorganized. There are new staff every time I go over there. I feel bad for them because NO ONE knows whats going on. I've been trying to get things fixed (the fob that lets you into the building, for example, still doesn't work) since I moved in and no one can help me. I often have to plant myself in the office and not leave until someone talks to me because otherwise they'll say they'll call you and they never will. Here's a story: I wanted to book the 'guest suite' they advertise for when my family was visiting. I came down here and the leasing agent told me the August page of the calendar was missing from the binder so I should just come back some other time. IMPORTANT: I genuinely love living here and likely will for many years. It's beautiful, the location is great, the neighbors and other staff are very friendly. It is absolutely amazing as long as you don't need anything from the office. read more

I have lived at Watergate Pointe for two years. And with my next door nieghbor living here over 6 years. I think that speaks for itself. With the convenience to shops, downtown, and all Watergate has to offer. Who would leave? You can start your day with a walk/run around the ground or simply walk to the gym. Just steps away from the pool, boat launch, wifi room, and of course the shopping center right in front of the grounds. (With fresh coffee at Ahhhh Coffee- a local. You can get basic necessities from rite aid, pick up your dry cleaning, get bbq and take classes at Annapolis fitness.) what more would you need? I personally chose Watergate Pointe quickly became my first choice because they except pets and that is very important to me. Also their rates for rent are very competitive and if there is something going on in your unit it is taken care of with in hours. With in reason of course. Bottom line I love living here. Jennifer lee read more

Overall we have had some challenges but we are so impressed with the positive attitude from the team I am writing a review on Yelp and Google. We really appreciate the new door system being upgraded in our building. They provided notification and emails surrounding the repair and despite it having a issue they ensured we had a code to get into our building until it was finalized that evening. They really try to make everyone happy. The property and office are extremely busy 24/7 so sometimes you do have to be patient as they will sometimes have lines out the front. I have been in the office one time and they had at least 45 people in and out of the office in a 30 minute time period. They always work hard at standing to greet us offering us refreshments despite being slammed. They could improve on their follow up but from what I can tell they just can't keep up all the time but stay late constantly to get our concerns addressed. read more

I just moved in on Christmas Eve. The apartment was not clean so many things not fixed obviously maintenance did not turn this unit around after the prior tent moved out. No door on the HVAC closet knob missing from one of the bedroom closet doors oven not working ceiling fan in the master bedroom falling off the top of the wall on the window in the master bedroom leaking an so much more not done. We walked in and had to clean up dead roaches and bed bugs killed a roach today and a bed bug. Called the leasing office to complain and no one from maintenance has been out to fix anything they also said they would send pest control last Thursday they did not show up to treat. And there is black mold in here as well! I am so gone from here! Move out a week after move in! Do no move here! read more

I have lived at community for about 5 years and have lived through good and bad management of this community. The community is amazing and overall the new management and team is not perfect but I see them working diligently to turn the community around. The new manager is helpful and kind. The property has had its challenges and the new team is really trying hard to fix them. Trash has improved significantly and responsiveness to work requests and calling back has improved drastically. We had a neighbor locked out due to medical issues and the staff happened to see the ambulance and immediately came over after hours to check on situation and help!!! read more

Living at Watergate Pointe has been amazing. The apartments are beautifully renovated and the location is fantastic. Living by the water makes everyday feel like a vacation. On top of it all the community has so many amenities and they are pet friendly. One of the best things about Watergate Pointe is their amazing management, in particular Shadia has taken it upon herself to see that any issues we have are quickly taken care of. When I reach out to her she responds within the hour and is always happy to assist me no matter how minor the situation. I am happy I get to call this my home. read more

Crystal Watson in the management spent the time and looked into the issue I had been concerned with immediately and provided empathy with such a genuine kindness she really cared and wanted to help me resolve my situation. She has always responded and communicated in a timely manor and provided me with answers to help me understand the situations with my rent and utility situation I had been trying to fix.shes not only such a pleasure to know she is thorough professional and knows what she is doing and puts a lot into her work. read more

The staff was incredibly helpful during our search for an apartment. They were always there to answer any questions we had and went out of their way to make us feel heard and welcome. In particular a member of management, Shadia, was beyond helpful in every way. We could not have asked for a better experience than the one she provided for us. We absolutely love our apartment, it has all updated appliances and a great view from our living room. There's no doubt that Watergate is the place for us. read more

I've lived in Watergate Pointe for about 2 years. I have 2 roommates so we are sharing a 3 bedroom which makes the rent affordable compared to most places in Annapolis. It's also in a great location, about 1 mile from the town center I can walk/bike to work. My apartment overlooks the water from every bedroom and it's a really peaceful area. There is also access to the pool in the gym and the community center and gym all year round. read more

I lived there since 2003 and have seen all management changes. The present ownership and management are the worst criminals I've ever seen. They should be indicted by the State of Maryland for their illegal acts. The location is great, the management will screw you over at every opportunity. I wouldn't move back there for anything! read more

Lynelle Baker is as professional as it gets. Anything you need she follows up immediately. And she's well dressed all the time. The rest of the staff is alright too. Including Taylor, Crystal and Jason. Oh, and I love Cleo and Marcus too. Hope I didn't forget anyone. They are all phenomenal. read more

Management is so concerned about COVID that they ignore repeated requests to repair or replace the two non-working washing machines that service a building of eight apartments. This place is about three years tops from becoming a full-blown slum. It's been on a downward trajectory for years. read more

Crystal has been very helpful. She is kind and very understanding. She is always willing to go the extra mile to assist residents needs. I truly appreciate her. read more

Gorgeous views from these waterfront apartments, and gorgeous renovations!! I'm excited to be moving into this great waterfront property!!