CD came by and diagnosed and then repaired my large slide that was going out uneven resulting in a…read morejamed slide situation. He also advised a fix for my new refrigerator that worked! Very timely and great service.

Their promptness and diligence in making sure the job is done, right and customer is happy with…read moretheir work order . For a small business, they do an amazing service to our surrounding communities.

We're traveling through the area in our motorhome towing our Jeep. The connection between the…read moremotorhome and the jeep failed and Sean saved our bacon. I had the parts overnighted and Sean dropped everything and repaired it and the price was reasonable for what I asked. I highly recommend him for any type of repair!

We were requesting an appointment for RV service as recommended by Ranger at Thousand Trails park…read more Sent a text to field rep who suggested we contact the office. Tracie at the office said she would get back to us that day or the next regarding an appointment. We lost two days of needing RV service waiting for the call back. She never did call back and even after a msg to field rep, we still did not get the courtesy call. Thus, a few days was cut out of our availability for a repair as is obvious from being at the beach in RV park. She should have had the courtesy to call us back one way or the other.

RV broke down with a broken axel about 1:00pm on a Friday afternoon. Call to Mobile West resulted…read morein them telling us to bring it in but no work would be done on it until Monday and they were closed by the time we limped it down the highway 11 miles. Monday morning we were there within 1/2 hour of their opening. Shocked by the amount of the estimate that was written up, but went ahead and made a deposit. Then we had a second thought, call our insurance company to see if the repair could be covered or possibly have the RV totaled as the estimate was barely lower than the actual value of the RV. It was as if a switch went off. He changed from personable and helpful to 'not happy' about this change of plans. He said he didn't deal with insurance companies. We tried to clarify his statement by asking if he would at least talk to them about the estimate, thinking maybe we would have to pay him ourselves and then get reimbursed by the insurance company. He repeated his statement, 'I don't deal with insurance companies!' He did return our deposit, however and we left there with a promise to let him know ASAP what the insurance company said. Monday after closing he called us to see what our plans were. We had no answers that soon as our agent referred our claim to an adjuster and the adjuster would be doing the investigating. We spoke to the adjuster but he told us he wouldn't know anything until the weekend. We expressed the urgency of the situation as we were 2500 miles from home, living in a motel now since our RV was in the repair shop. The adjuster said he would try to get an answer for us by Wednesday and we relayed that to Mobile West. He became belligerent and he said if we didn't have an answer for him one way or the other on Wednesday, he was going to have it towed off his property, talking about liability, etc. All day Wednesday we were texting with the claims adjuster but with no answers yet. Wednesday early afternoon we spoke to Mobile West again and he seemed to be understanding that our hands were tied until we heard from the insurance adjuster. Wednesday after closing he called again. This time telling us the police had been called and they would be impounding our RV at 10:00 am the next morning. He wouldn't accept the fact that we were doing everything we could to get the adjuster to give us an answer: cover the bill or total the rig. Conversation ended with us saying we would be at the shop at 10:00am. When we got there he said he was going to treat our RV as an abandoned vehicle and he was releasing all liability. We said that was fine he didn't want him liable for our rig but we didn't have anywhere to take it until we heard if the insurance company was going to cover the repairs or not. By afternoon we heard a towing company had been called to impound it. Luckily, we were able to move it, very gingerly, 1/2 mile away, while we wait to hear from the insurance company. Obviously, whether the repair will be covered by our insurance or not, WE WILL NOT HAVE MOBILE WEST DO THE REPAIRS!!! We are pretty sure the change in personality from morning until evening everyday had much to do with alcohol consumption!

Fast professional service. Friendly staff w/good communication. Prompt arrival and work was…read morecompleted quickly and well.

We had just started our summer vacation, when car problems happened. We were from out of state and…read morein a pickle. The staff and mechanics were very understanding and helpful. They helped us with financing covered our repairs until the financing came through. Saved us from alot of stress and made the rest of our WA vacation enjoyable!! The kindness and professionalism was second to none..I would highly recommend them to anyone needing repairs..we can't thank them enough! Joe and Michele

Performed major repairs on our RV. They performed an honest assessment, fair quote and excellent…read moreservice. They have earned our trust and future business.

Really nice customer service. They don't over charge you on installation. They explain everything…read morethat they are going to do.

I am new to owning a trailer, so when I took a trailer I recently purchased to Matt and his team,…read morethey surprised me with how thoroughly they inspected the trailer. They repair some minor issues and sealed some areas of the trailer that had light damage. When I needed a new hitch installed, Joe did the work efficiently and got everything set up correctly. The cost for all services I have had them perform was reasonable and the service is excellent. I will be visiting these guys again as I need work completed on my travel trailer.

This place did a great job on fixing my RV LP problems that I had. They had it for 4 days and got…read morethe work done in the time they said they would. Melissa who runs the place did a great job. She promised the work would be done at certain time and it was done on time. They have a cool texting system that updates you when the estimate is done and how much it is before they commence the work. I would come back here again for sure

Our rear view camera on our Airstream trailer needed replaced. ( defective unit) . Alpine…read moreresearched and ordered the most current model for replacement. The work was done in an hour. I was able to watch the entire replacement process. These folks are perfectionists, courteous, timely, honest and engaging. A first class business who really care for their customers ! alan fisher, md PS...if they don't answer the phone, just leave a message...they'll return your call in a timely fashion......additionally their costs are very reasonable.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

Had a great experience with Mike! He was very easy to work with and cheaper than Uhaul…read more I reached out to Mike on Thursday and he gave me a quick quote. He then ordered the hitch and installed it on Tuesday morning, In less than 5 days from when I initially reached out. He's very knowledgeable and friendly. Let me know in detail about an issue he found with my spare tire mounted under my car.

From the raving reviews, I contacted Mike. He texted back, and said he only does installation…read moreservices of NEW not used items, and only the items he sells. So it is not a BringYourOwnHitch you got on fb marketplace kind of thing. Oh well his loss. Got Rack Attack to put my OEM Toyota hitch on the wifes ride.

Our class c motor home had a problem we were staying at Nehalem state park they traveled 28 miles…read moreand fixed our rv the same day. We cannot thank you enough as we were in memorial day weekend and traveling south in the morning. The woman answered the phone and was very helpful gaining info that would be helpful to the tech. Who was trying to go on vacation himself. Saved our trip, highest recommendation possible. THANK YOU SO MUCH!!!!

Stumpy, Chelsea and Miguel were a breath of fresh air. On our 3 wk road trip raveling from…read moreCalifornia making our way to Yellowstone we ran into what we thought was an electrical problem. After doing some troubleshooting turns out it was just a switch in the off position. Of course my husband blamed me for it but Stumpy was nice enough to be honest with me. "Stumpy, it is confirmed my husband is a DA but we'll keep that between you and I." I would definitely recommend this place if you are on the road and come across any problems. Stumpy is so knowledgeable and works well alongside Miguel.