It was very difficult to get in contact with the staff for my prescription and they never called me back or listened to my requests. Then they would cancel my appointment within 6 hours of the appointment time. read more

Have been to this office on kings highway three times, and waited well over an hour each time for Dr. Stevenson. Switched to Riverchase Dermatology where they respect my time as I respect theirs. read more

Second annual checkup and was treated well from the appointment, receptionist, nurse and Dr. Stevenson. Appreciate their professionalism and thorough care. Thank you. read more

Dr. Stevenson was very thorough and personable with my body scan and biopsies. He explained everything well to me. Yael explained everything with my biopsy results and details, including new sessions scheduled. In the past, Yael has very thoroughly communicated appointment status via multiple VoiceMail messages. read more

Don't walk run fr Dr Stevenson. I have a bump under my skin & after I waited an hour to see him he refused to biopsy it. He didn't even touch it & said there's nothing there! He's a total hack. read more

I feel rushed by the nurse practitioner and she seems a bit in -different either she's burned out or she's not very compassionate and concerned if I get my questions answered. The office staff at the front desk are awesome. read more

After establishing as a new patient I had a lesion on my arm so I paid the copay they sent out the legion for a biopsy once the biopsy was returned I was contacted by the office they said the doctor wanted to talk to me at that time I asked is there another co-pay involved I was told no at the time of arrival I was told there'd be another $45 copay to get the results on the biopsy that I already paid for with my deductible A manager was called in to the front desk clerks and she agreed that it was clinical that there should not be a copay for the doctor to tell me the results. After weeks of no contact I was then contacted that I had a $45 copay that was outstanding I spoke with the billing department and they also agreed there should not have been a copay after billing department contacted Waters edge dermatology about this matter they still insisted that $45 was owed The doctor would not tell me the results on the phone in two to three days as I was told because of diagnosis was Merkel cell carcinoma which is very rare and extremely aggressive so I was referred to moffett Cancer center in Tampa one day before The surgery I was contacted by the billing department and informed me that Waters edge dermatology wanted their $45 so if you go there make sure you get any name you spoke with and get anything they tell you in writing because unless it's in writing it's not true in this company it's not the $45 is the principal even if they cancel the $45 copay I do not feel comfortable with these type of business practices be careful from one who knows there are plenty dermatologists out there The doctor was great The staff was great the billing need some work. read more

They are liars & thieves. I was charged for an office visit , that was cancelled because Dr. didn't have blood results but because they claim they saw me and discussed my issue that I was seen and I was charged for an office visit then charged again for the new aapt. Don't tell a person that they won't be charged then go ahead & charge them. read more

Been coming here for six years, always impressed by the staff. Darling husband had had many biopsies and been treated for melanoma but is doing well. The positive attitudes are so reassuring, plus the rotation of doctors is outstanding. We know that these physicians are well educated with the latest techniques at their disposal. For years my husband struggled with scalp lesions that never healed. When we moved here from Pennsylvania, they were appalled at his condition but had him on the mend within a few weeks. Don't hesitate too make an appointment today. You'll be glad you did! read more

Waters Edge Dermatology - Waiting room - Dermatologists Near Me - Port Charlotte, Florida

See all

Excellent care from Dr. Stevenson, his nursing assistant Brooke, and the receptionists. Thorough annual checkups, my questions were answered with care, and it's easy to make appointments. read more

I went to Waters edges and spent a lot of money on injections and moles removed . I was not happy with this practice . When I complained about the result of my lips they wanted to charge me more money. I spent over $3,000 and the injections only lasted 2 months. A waste of money .. I would not go back to this office . read more

Uncaring staff. Dr too busy to see you. Do not listen We had to go to a different doctor to get the problem treated. read more

Today was my first appointment and I had trouble finding the Port Charlotte office. As a result, I was 6 minutes late. The receptionist asked me to wait while she checked on something and came back to tell me that because I was SIX MINUTES late I would have to reschedule. SIX MINUTES!!!! I bet patients wait longer!!! Then they went on to discus very private a confidential business in front of the entire waiting room. Horribly unprofessional. read more

Wow!!! Dr Vanhoose!!!! She was amazing and so accommodating. She is compassionate and understanding. I am so happy I went to her. She's conservative in her practice and as someone who majority practices holistic health, she made me feel right at home. Thank you for helping me Sydney. read more

Horrible patient services. They know nothing about emergency appointments. Just reached out about a rash/patch on my skin that is red and painful. Their nurse practitioner told me months ago that she would like to see any rashes as soon as they appeared. No appointment until April 19. Today is April 7. Really? They pick and choose when "they" want to see you and who you'll see. I do not recommend this practice whatsoever. I have heard bad reports in the past but still wanted to give them a chance. Never again!! read more

Really like this doctor and all of the staff. Always clean and friendly. I recommend them regularly. Wouldn't go anywhere else.

Outstanding Service From Appointment through Billing. I am new to the area and researched several dermatology practices to provide me with my annual full body check. My call to Water's Edge Dermatology in Port Charlotte to setup the appointment went so smoothly and efficiently. The friendly voice on the other end of the phone confirmed that my insurance was accepted by the practice as a preferred provider. I then received an email confirming the appointment with a link to setup my profile online and thus eliminating the need for me to fill out forms on my "new patient" first appointment. The receptionist was very friendly and efficiently checked me in. I waited a little longer than expected past my appointment time but later came to understand why. Dr. Laura DeStefano, DO was warm and friendly and took the time to listen to the areas which concerned me. She performed a good exam and addressed each of my concerns. Turns out, there was nothing to be concerned about. She took the extra time to ensure I had no other questions and inform me if anything else comes up, they are available to help me right away. It's nice to spend time with a medical professional that isn't rushing through an appointment and takes the time to engage with you and make you feel like a valued client. I recommend this practice, brought my spouse here for her annual body scan and plan to return. read more

This place is awful. They are all confused , no one knows what is going on. ,When you call about anything , they are lost. I was mis dignosed and given a medication that I shouldnt have been on . It made my condition worse . The Nurse didnt swab me first , just assumed , and gave me a medication that prolonged my real issue . My Dr swabbed me and then I found out. They are rude , Sydney is rude , and in and out wth in minutes . I would not recommend this place to anyone. Keep looking and hopefully you can find a good one here in FL. It seems to be a real issue here finding good health care . read more

From check-in to check-out my experience was unparalleled at Water's Edge. I have been to many dermatologists and PCPs for a skin condition and have never had the level of kindness, efficiency, and care that I was provided at my visit. The receptionist (her name escapes me- pretty with long dark hair) was very welcoming. The nurse Nicole was helpful and had a fun and calming personality. Sydney VanHoose, ARNP, was direct, professional, and listened to my concerns as well as addressed them to my satisfaction. Every person of contact was a breath of fresh air from what I am used to in this area. I would refer anyone I know to this practice for their dermatological needs. read more

Dr. Stevenson at the Port Charlotte office seemed very nice and provided me with antibiotics and a cream for a severe bacterial infection on my chest. I was totally miserable with red itchy rash. 30 hours later I am much worse and the red rash is spreading only to discover I am allergic to an ingredient in the cream. My fault I failed to read the ingredients. Heres were NO CARING comes into play. I go back to the office and he looks at it again and now tells me on top of the bacterial infection I know have an allergic rash. He has the nurse send in another prescription and they tell me on the way out I SHOULD ASK THE PHARMACIST if it has the ingredient I am allergic to and call them back if it does. I walked out stunned thinking why did they not look it up. Of course it did have the same ingredient so I called their office the rest of the day, begging to have someone talk with the doctor and find out what I can use. I was so miserable and could not sleep for 2 days. Of course they did not bother to call me back. I did not sleep again and went to urgent care at 7:00am. Was told my skin was so inflamed they would not give me a cream to put on it and gave me steroid pills & a pill to help relieve itching. Around 2:00pm that day they got around to calling me to tell me they called in another prescription for another cream. Needless to say I said no thanks! read more

Worst office to work for. Supervisor is a joke. 10 to 12 hour shifts with no breaks given. Think twice before applying to this office. They over book patients and put them at risk. Sorry to say. read more

What a great office! I went in for some pre- cancerous areas in my face and loved the professionalism and friendliness of the doctors and staff. I'm still in the process but can't wait for the promised results. read more

I use to work for a Dermatologist and I can tell you that this place is a joke! They are in to big of a hurry. They over book.

I have been coming here to this office for 5 years now. I really like Sydney V. However, after today they just lost 3 patients. My son had an appointment and was 12 minutes late. He actually was outside waiting for me to meet him there. When he walked in the ladies at the front office told him he was late and would need to reschedule. The ladies at the front office are not the most cheerful nor do they have any personality. Isn't it ironic that they can make you wait up to 45 minutes to see the NP/PA but if you are late they will reschedule. Technically, there is a window of 15 minutes for a patient to be late before they can refuse to see you. My son was before that window. When I called to speak to someone about this the lady at the front office told me that unfortunately, the provider refused to see him. Even though there were several patients ahead of my son. Knowing full well that he would be waiting in the waiting room for at least 20-30 minutes before they even brought him back to a room. When I asked to speak to a supervisor or office manager about this, this lady said to me "Sure, go for it". WOW...Very rude. I would not recommend this office to anyone. read more

Excellent, caring, and thorough care from entire team. Comprehensive physical exam and biopsies of suspicious growths. 5 stars.

I waited over three weeks to get my biopsy report. I called several times to obtain my results, but was told my call would be returned. It was not. Finally, I requested that I speak to a nurse in charge of my results. She was very nice but did not apologize for not notifying me of my results. I was very frustrated with no response earlier. I am very pleased with my doctor and her staff. I will continue to doctor with my doctor, but I am very dissatisfied with the call #. Please, try to correct this problem. read more