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    Waterside

    5.0 (1 review)
    Open Open 24 hours

    Services - Waterside

    Buyer's agent

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    7 years ago

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    Tricon

    Tricon

    (31 reviews)

    I moved into the property in October, by the 24th the floor was completely separating from the…read moreslab, and they reinstalled flooring.YAY!!! Few weeks after that dishwasher leaking, not horrible, took care of it fairly swiftly. The most troubling of all is by November plumbing. Ugh, plumbing is a nightmare, Noone wants to deal with sewage. The​ toilet was clogging, and burping in the sink and tub. This situation has gone on for about 11 months. Plumbers back and forth, about 7 to be exact. Multiple work orders, maintenance visits. We started purchasing plungers, snake, draino etc. All to continually have the same problems. Waiting for approval for crappy work, only for the situation to persist and grow worse. Smelled something moldy, and found water in the closet adjacent to the bathroom from the kids room. Adviced to leave the home by the pediatrician, I spend 700.00 that I didnt really have to spend. Did they surprise us with completed repairs when returned home? Well of course not, or I wouldn't be here. They are still attempting to do a patch job. So, after much back and forth, leaving my home for a week to accommodate with repairs. I return to a new toilet not installed, a paint job over mold and a plumber throwing a fit because my husband asked him, not to run a hose from my girls bedroom window to the bathroom. The most frustrating part is, a plumber came out in January, canceled because he wasn't properly equipped to do the job required. He did however explain the problem: there's no vent, on this side of the house for the bathroom. Something to that affect, he wrote it out in the notes, and it was ignored. I'm done, I think I have been more than patient. I want out of my lease, and compensation for moving. ​​No more plumbers in and out, no more burping in the tub and sink from the toilet. I am a homebody, and I love to create a warm cozy space, I can't do that with sewage smell coming from the bathroom every few weeks, kids sleeping in the living area because of mold in the closet. I cant take a relaxing bath, fearing the possibility of sewage making its debut. Its just a lot, and I value my peace. This has been very stressful, as you know it never clogs completely during the week, always on the weekend, and drag through Sunday.If you place value on your peace, and like me; enjoy creating a cozy retreat from the outside world. Do your research, this may not be the place for you..

    ABSOLUTE worst rental company I've ever dealt with. How does it take 10+ days and 4 visits to fix a…read moreclogged dryer vent? 1. I had an issue with my dryer. Turns out, a bird flew in through the vent and then got stuck and destroyed my dryer. That was $250. It got stuck because the exhaust vent is over 30 foot long. That is something that Tricon should've fixed long ago. We have had to have this dryer vent sucked out at least once every nine months since we have lived here. We have lived here for six years. 2. Tricon scheduled to come fix it and then rescheduled. That's one day off work. So the equivalent of $400 or 1 day of PTO burned on my part. 3. Tricon tech comes out and stayed 4 minutes before telling me they can't work over 6 feet above the ground. What do you mean?... it's your house. How do you not know that the dryer vent is over 6 feet in the air? That's another $400 and another day of PTO burned, for me. 4. Outside vendor gets assigned and comes out 3 days later. Outside vendor takes pictures, stays for 10 minutes and says that they have to get the work approved or they don't get paid. That's another $400 and yet another day of PTO burned, for me. Did I mention I only get 10 days of PTO a year?... that's almost half wasted on Tricon's nonsense SOP's!! 5. I have to go to the laundromat to do my laundry because even though my dryer is fixed, I can't run it for fear of setting the house on fire! You would think that would be an emergency when it is a fire hazard. That's $25 a visit, with all of my laundry. 6. Now they are saying that the quote from the outside vendor is under review for approval and I probably won't hear back until Monday afternoon. So I am looking at another $400 and another day of PTO that I have to burn for ridiculous, outdated, arbitrary, just plain stupidity SOP's and lack of customer service. I've spent over 3 hours on hold with Tricon with this issue. It's cost me over $2,000 with either PTO days that should have been mine, maintenance repairs of my own appliances, and laundromat fees. And NOW I have to wait for the outside vendor to come and finally fix the issue.

    Progress Residential

    Progress Residential

    (83 reviews)

    Getting ready to move to a different rental. Found a house listed by Progress. Good floorplan,…read morenice area, price was a fit for the property. Kept daily watch and suddenly the price starts creeping up. The home rent has increased by $95 per month in under a week, and there is still more than a month until the house is available. I think this is called "Bait and Switch".

    i just paid the first months rent when we couldn't even stay in the house fulltime because of the…read moresoiled carpets and nauseating smells and previous tenant's marijuana use. We kept most of our furniture and clothing in the garage for over 25 days until we finally were able to convince to have the carpet replaced. When we first toured the house we sent in over and 15 issues with the house prior to moving in. Then spent a collective 9 hours on hold/calls trying to ensure issues would be resolved before moving in. They were not. I asked for a local representative to call me about two weeks ago. That still hasn't happened. Issues found when viewing the house originally: trees were growing out of the gutters(they are all still full. Couldn't safely walk to the front door because the yard and bushes were so overgrown covering the walk, Took over two weeks to get the pool key in the last month it was open so we were only able to use that for a week. The back door wouldn't open without extreme effort and lock bar was broken. The flooring in both bathrooms was warped and moldy and not attached to the slab. AC wasn't working, smoke stains and cobwebs on the ceilings ( I ended up just vacuuming the ceilings, I had already typed so many service requests on all the other items for a second time that I had already sent in after first viewing), dishwasher broken, every battery needed replaced locks, smoke detectors thermostat sensors. There was an old dead Christmas tree in the backyard in the middle of a the five foot tall weeds that covered 1/3 of the backyard and plenty of trash from the prior people out back as well. My daughter was nervous to go to school because she feared she would stink because of this house, she couldn't use her room for almost the entire month. She slept in the living room when she stayed here. We paid for 24 days on a terrible disgusting house that we couldn't even bare to stay in. we stayed with friends as much as we could. I wish We never moved here and I got my first month back. Who QC's these homes? I would have been embarrassed to offer this house for rent the way it was and the way nothing was ever done from the showing prior to moving in. Waisted time writing up and sending in all the problems with photos. The Arizona office where pre lease is, that team was extremely rude as well. I will say the one progress residential tech that did come out for a few things was extremely nice and helpful and apologized for the state of the home. He said this was the worst one he had seen since working for them ever. My advice, Don't rent from this company. ive already wasted one month paying rent when we couldn't stay here. Why have me send all of these in prior to moving in then do nothing about. Then I move in with all of these issues and have to take days off work when a contractor comes to resolve them? Yes you fixed them but I also paid the price in lost work and wasting one month of rent.

    T & H Realty Services - Floors caked in years of dirt.

    T & H Realty Services

    (94 reviews)

    SoBro

    I rely heavily on people's reviews of businesses before I decide to give them my business. I…read morewanted to write this review on T&H Realty Services because they are deserving of the recognition. I am an out-of-state investor (I live in CA) but own property in Greenwood, IN that is managed by T&H. When my business partner and I purchased this property it was managed by a different PM who we stayed with upon acquisition. After about a year of terrible service, we decided to change PM companies. We landed with T&H. At the time of this review, we've been working with T&H approx 1.5 years. I typically handle more of the repair/maintenance issues with the property and my business partner usually handles more of the admin side of things. With a construction background, I stay connected to what R&M are being done at my properties. With that said, I've dealt with and have worked a lot with Tanya Carmen, one of T&H's PM's. Tanya is responsible for the move-out and on-boarding inspections and reports and I must say, she does an incredible job. She is very thorough and has great attention to detail. When my business partner and I purchased this property, unfortunately it wasn't very 'turn key' which has made Tanya's job much more involved getting things up to their standards. Tanya is very easy to work with, has prompt communication and just an overall great person! If you are looking for a professional PM company that cares about your property and their tenants, T&H is a sound choice. James

    This company is a joke just like most major scams nowadays. This company scammed me out of our fees…read moreTWICE. with no legitimate reason or communication. They NEVER ANSWER you if you reach out. Life is hard enough and this is just another digital SCAM. DO NOT RENT FROM THEM.

    PMI Midwest

    PMI Midwest

    (50 reviews)

    Thiz company is a complete money pit. They charge for everything including paying your rent. My…read moredaughter moved out a month and a half ago. I paid a professional 500.00 to clean out the house because the reviews I read said that they will find something to charge you for and try to sue you. They still charged me 370.00. They make it so tedious to dispute the charges so that its easier to just pay them. They charge to come out to fix the garbage disposal, they charge to unclog the drain, and it waz never totally fixed because it continued to drain slow. We continue to contact them about problems and they drag them out. So when we moved out it was still draining slow and they are charging us for a problem they previously charged for, but nevet fixed. They are charging us for window screens that were NEVER installed, they are charging us for a porch light that nevet worked. I do not recommend any rent from these people especially if you are living paycheck to paycheck. I cosigned for my daughter and I feel like if I wasn't there to help guide her they would have charged her for much much more. The last problem i will speak about out of MANY is the air filter. They gave us the wrong size and when there was a problem they tried to say we put it in wrong. I had my daughter video tape the maintenance man while he was replacing it,he said in video that THEY had put the wrong size, and they still tried to charge us. This is the most expensive place she has ever lived because of all the extra charges. DO NOT PUT YOURSELVES THROUGH THIS NIGHTMARE

    Finally maintenance came and did a great job on water and got it running. It's always a fright…read morewhen water don't work in your home but PMI took care of it. Thank you

    Jennie Deckert - headshot

    Jennie Deckert

    (14 reviews)

    Jennie was very hands on and really supportive. She took a great amount of v work and care to keep…read moremy wife and I up to date and reach out to us with updates. She's a great realtor! Definetly recommend using her if you're looking for a home.

    Jennie is a fantastic realtor and an even better guide for anyone relocating to Carmel. I found her…read morethrough Yelp while searching for a realtor to help with our move from California, and from our first conversation, I felt immediately at ease. Our move was a bit more complex, as we needed to find a home not just for our family, but also for a family member moving with us, each with their own set of needs. During a weekend visit, Jennie essentially became my personal guide to the Carmel and Fishers area, taking the time to tour homes, walk me through different neighborhoods, and help us weigh our options. She truly listened to our criteria and went above and beyond to find options that fit our unique situation. With Jennie's help, we found the perfect homes for both our family and our family member. She supported us throughout the entire process, from virtual open houses to navigating escrow, and even continued to be a resource afterward, connecting us with contractors, plumbers, and painters as we settled in. Jennie genuinely cares about her clients, takes pride in her work, and sets high standards on their behalf. Over these past few months, she's become not just a trusted real estate partner, but a friend I still reach out to as we make Carmel our home.

    Waterside - realestatesvcs - Updated September 2026

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