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    Waterview Dentistry

    4.6 (52 reviews)
    Closed 8:00 am - 3:00 pm

    Services - Waterview Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Waterview Dentistry Photos

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    Melinda S.

    That moment ... when you realize you found the best dentist EVER!! What made us change from our old dentist to Waterview Dentistry? It's difficult to understand HOW to set the bar when there is no way to compare dentists. Like many of you, we thought we were in the right place. We dedicated 10+ years to our "old" dentist thinking we were getting excellent care. Swinging in and out of their office for annual cleanings didn't make us think twice about making a change. But, when I had a crown that cracked, and I did not get the attention I deserved, I was furious. This was the lesson that told us we were in the wrong place. Long story short, a crown cracked at the base of my gum. My "old" dentist applied a thin porcelain cover (not a temp tooth) that was barely glued on. It kept falling off leaving that tooth vulnerable. I experienced horrible pain for over 3 months during my birthday, Thanksgiving, Christmas, and New Years' --- while waiting for the new crown to come in. Evidently, the holidays delayed the production of that $500.00 crown. Meanwhile, getting emergency appointments during that timeline was not their thing. In the end, the tooth became fractured (not repairable with a root canal) and I had to have the tooth extracted plus a titanium implant and a new tooth that cost me over 4k. My "old" dentist did not care what happened to me. My periodontist said it never should have happened! He recommended Dr. Chang. Going to a new dentist is EXTREMELY STRESSFUL, but we had to make the change. Our first impression of Waterview Dentistry was Vee. She answers the phone, makes the appointments, answers any questions you may have (or get back to you with an answer), files your insurance, puts out fires, and holds your hand while balancing a 10-gallon hat. This lady is amazing!!! From beginning to end, we have appreciated her immensely. In the first appointment, Dr. Chang likes to have the most current information. You think you are getting traditional scans but when Dr. Chang comes in to talk to you about your teeth, you are blown away with the technology he uses to look closely at your mouth. When he tells you what's going on, you cant rebut what needs to be done. Dr. Chang is knowledgeable, passionate, and very sensitive if you have anxiety. He spent time with both of us, individually, going over our history, getting to know us, and talked in-depth about our teeth. It was devastating to learn that our "old" dentist did not catch a lot of issues that should have been taken care of a long time ago. Dr. Chang was able to show us 'proof' of fillings that had fallen out, fillings that needed to be done, and gave us advice on how to deal with issues coming in the near future. Over the course of the next two weeks (my daughter and I) got our teeth cleaned, six fillings, rebuilt a tooth, a retainer adjusted, and six sealants. His entire staff was accommodating and sensitive every step of the way! How does Waterview Dentistry respond to emergencies? Case and point. My daughter has Lupus, Fibro & RA that often make her oversensitive to almost everything. Dr. Chang was knowledgeable about her disabilities and with compassion, he gave her extra breaks to soothe her anxiety and additional numbing for her fillings. It was important to him that she was comfortable. A few hours later, she did have an allergic reaction to the injection sites. Dr. Chang's office squeezed us in the next morning and helped her work through those problems. Vee called the following day to see if she was ok. It was a relief to learn that Waterview responds to emergencies this way (plus they are open on Saturdays). We were so appreciative! Like I said, that moment ... when you realize you found the best dentist EVER!! If you're looking for a new dentist, don't hesitate to try Dr. Chang. Thank you, Dr. Chang, we plan to stay for a very long time.

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    Ask the Community - Waterview Dentistry

    Review Highlights - Waterview Dentistry

    Chang and Waterview Denistry after being unhappy with my previous dentist.

    Mentioned in 33 reviews

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    North Texas Endodontic Associates - Dr. John Regan

    North Texas Endodontic Associates

    4.3(36 reviews)
    10.5 mi

    I recently had some discomfort in one of my front teeth and scheduled an appointment with North…read moreTexas Endodontics. From the moment I walked in, the experience stood out. The front desk staff greeted me warmly and professionally, immediately setting a positive tone. I was then brought back for my initial diagnosis by the dental assistant, Denise. She was incredibly thorough, friendly, and took the time to explain what she was doing throughout the process. One thing that really impressed me was how advanced the technology was. The imaging and diagnostic tools they used were clearly state-of-the-art, which made the evaluation process feel very precise and reassuring. At many medical offices, you can feel like just another number, rushed in, rushed out, and treated more like part of an assembly line than a patient. That was absolutely not the case here. Every member of the team was personable and genuinely focused on patient care. I never once felt hurried. Instead, the staff took the time to make sure I understood everything and felt comfortable along the way. After the initial x-rays and testing revealed the issue, Dr. Berto came chairside. His chairside manner was exceptional. He carefully walked me through the images, explained exactly what the tests revealed, and discussed the procedure in a way that was both clear and reassuring. Again, it didn't feel like I was just another patient moving through the system, he took the time to make sure I fully understood what was happening and what to expect. The procedure itself was completed in less than an hour, Dr. Berto kept checking in with me to ensure I was ok, and the entire team continued to be attentive, caring, and professional throughout. Afterward, the post-procedure instructions were explained clearly, and both Denise and Dr. Berto made sure I felt comfortable before leaving. I'll also add something that really surprised me: a day later I have zero pain from the procedure, and more importantly the original tooth pain that brought me in is completely gone. That may just be my personal experience, but it's definitely worth noting. Overall, the combination of high-end technology, exceptional professionalism, and genuinely personable staff made this one of the best dental experiences I've had. I would highly recommend North Texas Endodontics to anyone needing endodontic care.

    Staff was very welcoming. I had to get a root canal on a tooth in a difficult area. I considered…read moregetting anesthesia because I was very scared and didn't think I could go through with it with just local numbing. Dr. Regan really put me at ease. This office also seems to be equipped with the latest tools/technology. I highly recommend the practice.

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    McKinney Endodontics

    McKinney Endodontics

    4.3(16 reviews)
    2.2 mi

    I'm leaving this review to warn others about the billing and front desk practices at McKinney…read moreEndodontics. The doctor is excellent and provides skilled care -- my tooth was complex, and he even commented it was an "interesting case." That part of the experience was fine. The real problem is with the front desk. I requested a cost estimate before my appointment and had to call four or five times to get it. Only after repeated follow-ups was I finally provided a quote -- and then I was hit with a surprise "outstanding balance" from April that I had never been notified about. I had to insist repeatedly just to get it credited. During my appointment, they performed a 3D X-ray without informing me of the $350 cost beforehand. I only learned of the charge after the X-ray had been completed. Had I known, I would have declined it. This resulted in my paying over $800 instead of the ~$400 I was originally quoted. The front desk staff were dismissive, cold, and unprofessional -- no apology, no explanation, not even a "thank you" or holiday greeting. Their lack of transparency, communication, and basic courtesy completely overshadowed the quality of the dental care. If you value honesty and clear communication about costs, I would strongly recommend seeking another provider. The doctor may be skilled, but the business practices at this location are unacceptable.

    Had to have a more extensive root canal and my normal dentist recommended them. They have a…read moreSherman and McKinney offices. I used the Sherman location. The whole process took about an hour. The doctor was kind and gentle. I literally didn't feel a thing. The doctor explained the entire process to me and what to expect after. The office staff was exceptional. Seemed very caring. Hopefully, I won't need them again but, I would definitely use them again, if I do!

    Waterview Dentistry - generaldentistry - Updated July 2026

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