My husband and I have only been in Milford for eight years, and we were unfamiliar with the funeral…read morehomes in the area. When my husband passed away in May, I had to scramble to find a place to handle the cremation. Buma-Sargeant Funeral Homes was mentioned by several friends and kept coming up in my research. I made the call, and it was definitely the right call. Buma-Sargeant went out of their way to make me feel comfortable and taken care of. My husband was what is called a direct cremation. There is no funeral, memorial or viewing. The interaction with the funeral home is limited. But that never stood in the way of them helping me through a difficult process. I spoke with Jim Burma twice, once before they came for my husband - explaining step by step what to expect when they came to pick my husband up. And again, when a few details needed clarification. He was kind and caring. He never once rushed me or made me feel less of a client because we chose direct cremation. His staff was equally compassionate and professional. When I went to pick up my husband's ashes, I got there far later than I was supposed to and they appeared to be closed. However, I encountered Jim's mother who actually lives in the house. I don't know for sure, but I believe she is retired from the business. That did not stop her from taking the time to bring me my husband's ashes. She also took time out of her own day to talk with me. We shared some of our mutual experiences with the loss of a beloved spouse. She told me about the things that helped her cope. She went above and beyond simple courtesy to a place of genuine compassion. As a retired pastor, I have been on "the other side" of the process when a family loses someone they love. I knew what to expect, but that doesn't change the impact when it is your loved one. My experience, over the years, with funeral homes has generally been positive. But at Buma-Sargeant, being the people who take care of our loved ones on the last day of their life is not a job. It is a calling. And Buma-Sargeant embraces their calling with a grace and compassion that makes the process less devastating. I thank each person at Buma-Sargeant who took good care of me, my husband and my family. Calling them was one of the best decisions I have ever made.

I cannot say enough praise about Buma-Sargent Funeral Home! My family for years has always used the…read moreservices of First Sargeant's and then Buma Funeral Home. Several years ago, my wife and I decided we wanted to be proactive with our final wishes. We wanted to save the burden not only for us, but our family as well. We contacted Betsey Buma who sent Leo Dube to meet with us at our home. Leo was fantastic. He walked us through many options, and we picked the one that fit us best. Unfortunately, my wife passed away this past 29th of December. At the hospital it was such a relief not to have to go through all the hassle dealing with what to do with her remains. I was able to say we have arrangements with Buma Funeral home. The next morning, I contacted Buma Funeral Home. I spoke with Betsey Buma who had me speak with her son Jim. Everything was handled per our wishes. Such a relief!! Every part of our wishes and then some were met. Jim and staff were so helpful every step of the way. Jim went way beyond expectations especially helping with The Veteran's Association on the final location for my wife and my resting place. I cannot find the words to express the care I experienced using Buma Funeral Home! THANK YOU, Jim and Betsey Buma from the very bottom of my heart!