God forbid you have financial problems because this place will not work with you to catch up on a car loan. I lost a big chunk of income last year and made a few late payments. They offered no options to help me catch up. I know my financial issues aren't their fault but the least they could do is work with you to solve the issue. After all they want their money right? I had been warned not to get a loan through them but did it anyways.
Fast forward to April 2023. My payment got lost and came back 10-15 days past the payment grace period. When the check came back I called them immediately to tell them what happened. I told them that the original envelope would be in the new one to show that it had been returned. The lady said no problem. We won't mark you down for a late payment but you might get hit with a late charge. Sure no problem. A month later I'm seeing that they indeed hit my credit score. I called them and asked them why they did that when I had shown proof of what had happened and got no one to give me an answer. Then I called again the next day and was told that they weren't going to honor the payment on time. They told me that because I had late payments last year that they didn't care to help me. So I'm other words we will punish you to our liking because you're poor. They didn't acknowledge the envelope of anything. I now have had to dispute this with the actual credit bureau and still waiting for it to be resolved.
If I were you get a car loan through Fibre Credit Union because they actually care about their customers and actually HELP! read more