Worst haircut EVER.... a new graduate of beauty school…read more.. didn't listen to what I wanted... tried to shave my head... took forever. It took 3 months to grow out the disaster she left me with. The salon is dark and filthy and stained and dirty towels being reused. No one should go here. The people were quite unfriendly. It was disappointing.

Was so impressed by the hair cut I received when I got my hair cut at the 9 Salon. And I love the…read morehair products they sold me to do my hair with. Thank you for making my trip so much easier

Wonderful and very talented staff! The atmosphere was great and comfortable. They truly take their…read moretime to make you feel welcomed and listen to what your needs are!

Pros: nice people who can do hair. Nice atmosphere. Cons:…read moreToo many stylists canceling or changing your appointment on the same day. So frustrating and very little effort to accommodate. Today was the last day of their week. I've had an appointment for a big hair makeover for my celebratory trip out of town next Monday. My appointment yesterday was changed, then changed again and then canceled. No one offered to accommodate me another way (after hours? Saturday?) My well-laid plans, ruined. I've been a good and appreciative, easy going client for many years. This was the final straw. They're there for you. Until they aren't, and it just happens too often.

You do good work but once in a while when cutting hair it can be a disaster. Your hair stylists…read moreneed to "Listen " to your customers. In this case today you did no such thing and cut my girlfriends hair too short. You did not "Listen" to her. She was very UPSET at the outcome. No need to say more. LISTEN TO YOUR CUSTOMERS. The Boyfriend.

This place LACKS CUSTOMER SERVICE. They screwed up coloring my daughter's hair so much. It was a…read moresimple trim, dye job & weave. Looks nothing like her reference pictures. This piece of crap, Nichole, had the nerve to deny her shoddy work & hung up on us when we tried to see if the problem could be fixed. For a person with supposed 30+ years experience, she's a hack & needs to retire! . DO NOT WASTE YOUR TIME & MONEY ON THIS PLACE!

Skye has been my stylist for many years. I won't let anyone else touch my hair. Her precision cuts…read moreare the best, and she rocks as a colorist too! Love her positive vibe!

I went to Skye after a barber totally butchered my undercut. She was able to fix my hair and…read morerecommend some excellent products that allowed me to style my hair the same way that she did after the cut. I recommend everybody to her. Her attention to detail and her commitment to her continued education to stay with modern trends and styles is unparalleled.

Got my 1st haircut since moving to Redmond from Texas last October. My hair was longer than I've…read moreever had and it was driving me crazy in this heat. Booked an apt with Janean and am thrilled with the cut! Wasn't sure what I wanted, just much less hair on my head! She looked up pics and listened to me. She gave me a cut I really love!! Her pricing is interesting and it was much less than expected and way worth the price!! Very Happy with Janean, if I wasn't moving away I would keep seeing her!!

I went in and asked the stylist for a wash n wear cut that works with my hair. I ended up with an…read moreuneven cut with marks that looked like a beginner cut it, it was t what I asked for so I went back and asked her to fix it and not take anymore length. Guess what happened, yes she took more length and now it's even worse. These studios should let you know the experience of the stylist. I'm super unhappy with my haircut and won't go back to that salon. I would like a refund from Janean.

Bomb ass salon with people who know wtf they're doing! If you don't get a call back or reply, it's…read morenot because they aren't good; probably the opposite. Being in the SERVICE INDUSTRY as well, it's ridiculous how many emails, voicemails, etc. I get BEING GOOD. I used to feel terrible for not being able to get back to everyone who window-licked, but you know.. meh. Best bet probably would be to stop in and see if they even want to work on you. ;) ALL of the self-contracted people that work here are top-notch, so much so that they rarely take on new clients. Stop in if you don't get a call back from a much requested group of talent, instead of leaving a lame 1 star review bc you didn't get hit up. Looks like they dodged a bullet to me. 5 Star Salon - Get in where you can fit in.

We all have bad days and days when our work is not quite up to parr. As a business owner, helping…read moreto solve a problem or conflict is an opportunity to solidify a client's business. In my experience, Courtney Diaz is a perfect example of who NOT to do business with. She doesn't care if you are happy and doesn't even want to see or discuss the problem. Just denies having anything to do with it, even though I sent pictures the very next day. DO NOT trust Courtney with your hair ladies!!!!

I went to have my eyelashes tinted and was very happy with the results and it didn't even sting…read morelike it has when I've had them done at other salons. Krista was my esthetician and she's very kind and has been easy to schedule with!

I was given a bad cut and worse "color" (ahem). I asked for silver color and dark lowlights. The…read more(Russian) stylist said she could do it, she took more than 3 hours and as I said, the cut was bad and the color was darker than when I arrived. She tried to convince me that it was GREAT by taking pictures, etc. Godawful. Then, I left a bad review and another stylist offered me a snarky response. No thanks, I'll pass.