Recently made a purchase at this location. Upon washing it, the shirt I bought started fraying…read morebadly at the waist hem. Went to the store (without a receipt); the salesperson found it by email and allowed me to exchange the shirt. The salesperson was very courteous and polite handling this transaction. I will definite be going back to this location for future purchases.

This new store is very clean, well stocked, and the employees were great. The price tags are high,…read morebut that is really not their fault.

Been here numerous times and always impressed by the level of customer service. I always find that…read morethey are extremely knowledgeable on the products and really educate you on what might be best for what you're looking for. Great items here and all decent prices too!

Placed an order, items were in stock online But when I went to pick them up only one of them was…read moreready and it was not obvious that the rest of my order would not be ready till next week. The employee helping me at the registern couldn't seem to care less and kept giving me attitude. Essentially putting the onus of blame on me, not the company. I then told him that I needed those pairs as soon as possible because the storm was coming tomorrow. He begrudgingly helped me find several other pairs to replace those and I thought everything would be kosher, I would pay the difference on what they were. He never mentioned that due to their policy he could not cancel the original order and I'd have to pay full price for the new pairs and then blindsided me with another $300 bill. I was visually upset by this to which he gave me more attitude and I said this is not my fault and then he said well. "It's not my our fault either, "you can just not show up next and it will be refunded." We can avoid picking those up and you won't be charged. Again placing the problem on me. Never once apologizing about the situation just continuously giving me attitude. The customer service would be a zero if I could give it that. Zero understanding of my situation. Zero respect for me just clearly wanted to leave and as soon as we were done he walked to the back room complaining about his day. Why he kept blaming me and acting like I was the nuisance, is beyond me. I get it, the day was very busy and long. Clearly he had it, also not my fault and no reason to treat me that way. Never apologizing about the situation the online system created. Never expressing any understanding for my poor experience. Never warning me that I'd have to pay twice and wait over a week for my money to be returned. Just blaming me and behaving very poorly. Oh, and the dude was going to throw away my receipt and I had to ask for it. What a PR*** I will go to KoP and avoid this location moving forward. Oh, the gentleman in the shoe section who helped me, he was fantastic.

We love this location. They have so much in stock in store that you can avoid ordering online…read more Great selection of sports gear which is one of the biggest reasons we visit the store.

Dick's Sporting Goods is a reliable one-stop shop for all things sports and outdoors! The store…read moreoffers a wide range of products, from athletic apparel and footwear to equipment for nearly every sport. The layout is spacious and organized, making it easy to find what you're looking for. The staff is generally friendly and knowledgeable, often ready to help with recommendations or finding the right size. One area for improvement is pricing--while the quality of the products is excellent, some items can feel a bit overpriced compared to other retailers. Additionally, during busy times, checkout lines can get long, and finding assistance on the floor can occasionally be challenging. That said, the store's variety, clean environment, and commitment to quality make it a great choice for sports enthusiasts. Overall, Dick's Sporting Goods is a dependable place to gear up, and I'll definitely be back! One additional thing that just came to me, but would be a corporate decision, is that their reward points shouldn't expire. If you do not spend $300/year then you aren't ever rewarded. I don't ever spend $300 a year here maybe that will change once my kids are in more team sports.

I just called this store and pushed everything button to speak to someone the phone rang so long it…read moredisconnected itself. If this is the customer service outside I sure don't want to see how they are inside.

The store is always clean.All employees know what they are talking about as for merchandise.Only…read moreissue is the employee`s who collect the cart.I have seen a few cart people grab merchandise that mistakenly left by customers and keep it for their self.Either put aside or in their cars to keep.Is this not consider stealing ?

This Crown Trophy is great. The owners are helpful, careful, and efficient. I have ordered…read moreplaques/name plates for senior awards there for the past few years and each time is more seamless than the last. It is refreshing to have an errand run so smoothly and have everything correct on the first try.

The owners are just the best. I was put in a tight spot to have plaques done like yesterday and…read morethey delivered! Definitely going to be using Crown Trophy again.

Lots of sports related items packed into this store, so if you are a sports nut, you'll want to…read morecheck this place out. If you are looking for stuff though not related to a team that plays in the area, you will be outta luck as most everything in here is either Eagles, Phillies, Sixers, or Flyers. They do have some stuff from the other teams in our conferences so you will find things for Cowboys, Redskins, etc. They also have some college football related items for Penn State. As a transplant from Texas, I was hoping for some Texas A&M stuff, but no luck. Oh well, at least I can find some Cowboys related gear!

Very happy with the store and Dayle after taking the fly fishing 101 course. Great job by the…read morestaff.

Dale, Anita and the crew at Orvis Plymouth Meeting host awesome fly fishing education programming…read more(including women's classes) at the store and on area streams. They're expert at outfitting any skill level of Angler with properly-fitted waders, boots, safety gear and a rod/reel outfit for their desired target species. And, if you call them, they'll even tell you local hatches and flows! That's quality service any Angler can appreciate.