1 STAR
Honestly, I'm extremely disappointed with my experience at Waves last night. This place used to be such a fun spot, but after what happened, I don't think I'll be coming back.
The blonde girl working last night, wearing black biker shorts, was extremely rude and unprofessional toward me and my friends. My friend tipped her $1 on a drink, and she became visibly upset about the tip. We're 21-22 years old and don't exactly have the money to be throwing around $10 tips on every single drink. A tip is a tip, and nobody should be insulted or treated poorly because of the amount someone chooses to leave.
I also ordered what I thought was a slice of pizza and was given a round pizza. I simply asked why because I was confused. I wasn't arguing, being disrespectful, or giving anyone an attitude. I was literally just asking a simple question. Instead of explaining it normally, I was told to "FUCKING RELAX" and was called a "cunt." There was absolutely no reason for that level of disrespect.
When they explained that this is how they make it and that it says so on the menu, I politely said, "Oh, I'm sorry, I didn't see that." I thought that would be the end of it.
Instead, the worker apparently went and told the blonde girl that we were arguing with her. The blonde girl then came over and told us we had to leave -- while my friend was still waiting for her food. We were treated like we were causing a scene when we genuinely were not.
We also asked where Milan was, since we know he works weekends, and the blonde girl immediately became defensive and annoyed that we even asked about him. There was absolutely no reason for that reaction.
Another major concern is that none of our IDs were checked. We are 21-22, but what if we weren't? What if we were younger? People were being served alcohol without IDs being checked, which is extremely concerning for a bar.
There is a huge difference between enforcing rules and unnecessarily disrespecting paying customers. We asked a simple question, were polite, and even apologized when we realized we had misunderstood the menu. Being told to "FUCKING RELAX," called a "cunt," and then kicked out over something so minor was completely unacceptable.
This place used to be fun and welcoming, but after this experience, I definitely won't be recommending it. Management should seriously address how customers are being treated and make sure proper ID checks are actually being done. read more