Mixed emotions! I've been getting my brows done at Define Brows and Spa for a year and everything…read morehad always been great... until today. I mentioned that I was letting my brows grow and only wanted a light cleanup, but they ended up making them way too thin and even took off a bit of skin between my brows. The place is good, but I recommend asking for the name of the person who does your brows and sticking with the same person each visit to avoid inconsistencies.

I haven't had my eyebrows threaded in years, and I had a good experience at Define! I came with my…read morefriend who is a regular. There was no wait, the threading was quick, and it was not as painful as I thought it was going to be. My eyebrows look nice!

It's time to update my review to talk about the safety measures that this salon is taking to keep…read moreyou safe (and it's employees) during COVID-19. When you arrive you fill out paperwork with a few questions and they take your temperature. Do not forget your mask because they are required. The salon is split into two zones and the stylists have assigned teams that they work certain days with so if there is a COVID incident the chance of spread is minimal. They are still not serving drinks but blow drys are back! Alysha is the best stylist. I've been going to her for my cuts and colors since she was a blossom. You really can't go wrong with any of the stylists here though. They do a mentor program for new stylists, receive training to stay up-to-date with the latest techniques, they love where they work and are passionate about what they do. I highly recommend Blo. I also wanted to comment about what they did during the shutdown. They gave away free hair color to existing clients, there was a suggested donation of $20 (or more) and the proceeds went to No Kid Hungry NC. How amazing is that? One last thing, bring cash for the tip. They have an ATM if you forget (or you can just do venmo).

My daughter and I were too weak after doing Thanksgiving dinner to even do our hair on Friday so we…read morecalled BLO for an emergency wash and blow dry. They managed to take both of us at the same time which was so nice. I love the airy, beautiful salon and the southern hospitality as they ask what we would like to drink when we came in the door. Emily was my stylist and she did a great job, giving me a wonderful head massage as she washed my hair and then a superb blowout. We laughed about eating too much pie and had a great relaxing time. I will definitely be back to visit her each time I come to Raleigh! A very special salon

I had a bikini wax & was very please, there were no ingrown hairs & redness before I even left the…read moresalon. I was also impressed with how personal the staff was & especially the cleanliness. Would highly recommend.

Michelle is a gift! I'm not new to waxing but I am quite picky. Her establishment is clean and she…read moreoffers above board services. Today I got my first facial and I loved it. She really serves her clients from a place of true friendship and service. You can tell it's not just about the money for her. Michelle is motivated purely by serving her clients. Check her out for your waxing and facial needs. She knows her stuff and is a joy to be around.

Unfortunately need to update my review. I had a great experience with them over a year ago where…read morethey were able to squeeze me in to get my nails done before I had to head out of town. I really appreciated that. Unfortunately, my most recent experience was truly disappointing. I went for a nail fill and polish change, which is $45. I think the price is fairly reasonable, but, unfortunately when you need to go somewhere else and have your nails completely redone just over a week later because your acrylic nails are painfully lifting and even ripping off, it's no longer a good deal. When I got my nails done, the tech did not ask me any questions about length nor shape which I thought was odd. I didn't interrupt, bc everyone does it differently, so I assumed she would ask when she was ready to shape. But she never did. She simply quickly did the fill/color change and sent me on my way. She did not do a good job at getting my nails very close to the edges/cuticles, on the bottom or sides. There was notable space of empty nail on several fingers. Two days after I left, 3 of my nails were already lifting. To their credit, I did return a few days after that when my schedule allowed, and they re did those 3 nails at no charge. Unfortunately, just 3 more days later, two of those three nails and two OTHER nails have either lifted or completely ripped off. For context, I have been getting my nails done consistently since December 2021. I have never even had my nails lift, let alone lift so badly that they eventually rip off, in the nearly two years with my regular technician. I typically go about 4 weeks between fills, and am totally fine. Nails don't lift , break, crack, or tear. I couldn't even go 2 days without it happening here. I will be returning to my primary technician to get a new set of nails, since two have totally ripped off and four more are lifted - in about 1.5 weeks total - including the 3 that were already repaired once. I offered two stars, instead of 1, to be fair to the one god experience I had over a year ago and to acknowledge that they were willing to repair my three nails at no charge. However, this would otherwise easily be a one star review.

I don't usually venture away from my nail salon but I just needed my nails removed. I figured, how…read morebad could it be? Well, the nail tech proceeded to attempt to rip my nail off in an attempt to take it off. No filing or soaking attempted. I could have ripped them off my self. I come to a salon to have them removed properly and limit damage to my natural nail. She physically hurt me! When I asked her about soaking, she replied" well, if you are scared, we can soak them". I walked out...

I am updating my review as my long time nail tech Joanne has joined this business, which brought me…read moreback. Joanne is the best, I've been going to her since 2021. Her nails last me well, and she's very dedicated to taking her time and making sure the quality is great. She's a true five star nail tech. Love Joanne, and she's the primary reason I go. The salon itself is nice, and the staff that checks me in and out has always been super kind and helpful. The also have A LOT OF COLOR OPTIONS! Many, many different things to consider; however do note that a lot of the more special color options have up upcharges of $10-25 dollars, such as chromes, cat eye, or certain other polishes. They are transparently noted however which I very much appreciate. The only thing I really dislike is if you pay with a card, they pass on the processing fee to the customer. I personally don't like it when businesses do this - as a business owner myself, I consider it the cost of doing business. I know CC fees add up, but I just personally find it really bothersome and this was not the case at the last nail place, or the place I went before that. However, they do have the option to pay in cash to get around the fee - so I've been trying to withdraw cash before going. They also have a rewards program which I always like for businesses I'll be investing in regularly, and my last place DIDNT have that, so it's a nice option. I'll take photos next time I go to update the review!

This review is negative solely because of a poor experience with the receptionist. The pedicure…read moreservice my friend and I received was excellent--our toes looked great! My friend, who has been a regular customer for a long time, invited me to join her for a pedicure. Before our appointment, I checked the salon's website and saw a promotion stating that when you bring in a new customer, both you and your guest receive 10% off. When we checked in, we showed the receptionist the promotion. She had me create a new account and told us to remind her at checkout so she could apply the discount. However, when it was time to pay, a different staff member was at the front desk. This person spoke in circles, telling us the previous receptionist was mistaken and that the 10% discount would only apply to our next visit. It's not about the money--it's the inconsistency and misleading advertisement that bothered us. Being told two different things by two different staff members left us feeling frustrated and distrustful of the business. Unfortunately, due to this poor customer service at the front desk, I won't be returning.

Got a tan at home with Malory and it was a great experience! She was professional, through, and…read morekind. I really loved the outcome and would definitely recommend her. Booking was super easy and cost was well worth it.

I love Tansformations! I got the mobile spray tan, as they come to you, how convenient! Samantha…read morearrived, set up her tent, sprayed me down and was gone within 10 minutes. She was knowledgeable, funny, friendly, and efficient! I experienced the "rapid" tan and this gives you an automatic tan. You can shower (rinse with no soap) about 3 hours after. You then shower 12-24 hours later normally, without shaving. I waited for about 24 hours. I love that you can sleep without the tan getting on your sheets, especially considering ours are white. I got this for an event last weekend and am still loving it! I told her exactly what I wanted, although it was difficult as I had not had a spray tan in probably ten years! She somehow knew exactly what to do, and it was beautiful and natural looking. Almost 6 days later, still tan and beautiful. Me being me, I had plenty of questions. They responded quickly with many answers to ensure my tan would not be affected by what I wore, showering, moisturizers, etc. I highly recommend Tansformations. They have five stars for a reason! I already have the next tanning session booked for my sister and I, for my bachelorette next month! Can't wait!

My husband and I had a lovely Valentines Day date here. We got the detox and reflexology package…read more We were escorted to a nice private room with relaxing music and ambient light. We each had an attendant massage our arms and legs and feet, while we sat in very comfortable recliners. The attendants also used hot stones, which felt very nice. For the detox part we were hooked up to a machine and our feet placed in buckets of water for 30 minutes. We both kind of dozed off because we were so relaxed. I think next time I'd skip the detox and do more of the reflexology, and maybe add a pedicure! I wasn't sure what to expect but this was a really nice experience. I think it was great value for money too.

When you arrive you will be greeted with care. You enter a tranquil space and it almost feels like…read moreyou're stepping into a whole new world. When you are escorted back to your space for your foot massage you will be in for a treat. There will be a wonderful seated La-Z-Boy and a warm blanket ready for you. The massage room is dim and relaxing and it feels like you've left all your cares at the front door and you are in a whole new reality. I especially enjoyed the caring treatment that the massage therapist had for me and my experience on that day. The environment is clean, cozy, but a little cool. I did enjoy mentioning to my good friend how I was feeling a little chilly and I believe it might've been the owner who walked a heated blanket over to me and asked while I was getting my pedicure if I needed a blanket that was the icing on the cake and why I feel if you need a pick me up you should definitely step into this amazing space. I will always make sure I check into relax foot spa when I am in Raleigh. I would have liked the nail technician to have asked if the water was OK and I felt that the cold water shifted my experience following the massage a bit however, the blanket and the additional heated water added it to my pedicure experience made it better.

Clean tubs, friendly staff. Been seeing Jenny for at least four years. Precise nail polish…read moreapplication. Mani/ peddy will last at least six weeks.

I always get Trina to do my nails she is amazing and takes her time to ensure that every detail is…read morecorrect . I have my 20th wedding anniversary coming up and she knew how special this would be for me and made sure my nails were on point . If you're looking for a great nail salon please go visit serenity Nail Spa. Ms Natalie does my pedicure and she is phenomenal as well .