My favorite wax place! I've tried one or two places before coming to Waxing the City, and after coming here, I haven't been anywhere else. The wax is so much better (I believe it's a sugar scrub?) that is not as harsh as some of the other places. They also have a way of being quick and efficient without rushing through your appointment. I'll be honest and say that it's not the most fun or enjoyable experience, but being consistent is key to managing the pain (a painkiller before your session also helps). Abby is absolutely amazing and always makes the experience much more bearable. She's my go to girl when I come to this location and she always has me laughing during my sessions. read more

I got a Brazilian wax from melody and it was great. The pain was extremely manageable and the technique used at this waxing center is much better than European wax center and less painful. Highly recommend read more

I had to get a last minute brazilian wax and they squeezed me in within 2 hours. The esthetician who waxed me was very gentle and spoke to me the whole time about 'Fiesta' to distract me. She also made me feel super comfortable during the process because having your 'hoo ha' out in front of a stranger is not easy. She used a hard wax and even tweezed the ingrown hairs to make sure I am extra clean. Thank you again! Overall, it was quick, affordable, painless and easy. I already booked my 4 weeks out appointment. Don't forget to check-in for 20% off! read more

Super thorough and gentle wax by Jordi! Very professional and great conversation! 10/10 experience at Waxing The City. Thank you!

I scheduled 2 appointments online, underarm (1245p) and Brazilian (1p). I was late to the underarm due to traffic, and we'll aware of the late fee due however Avery chose to charge me a late fee in addition to the full service charge for BOTH services. I have been a customer with Waxing the City, in particular this Waxing the City for years. I let you all slide when your front desk person tried to embarrass me by telling me, verbatim, "your card declined" loudly in front of other guests in attempts to embarrass me. Although it turned out yo be your machines, I didn't receive so much as an apology, nor did he Manager contact me after I requested it. I won't let this slide, the Manager here is totally hands off and allows these young girls to say and do what they want. My recommendation, don't bother with Waxing the City, especially this location. 13Nov22: What part of financial literacy is that? Where you charge the customer in advance for services that ARE NOT rendered. You offered NO solutions to me, it's nice to see you once again defend the ignorance of Avery as you did via phone. My assumption is that you thought it okay to charge any credit card you saw fit on my account for the 2d service I showed up for as a "solution". Believe me people, do not go here. read more

Customer service is the worst. Scenario - you have a package with one servcie left. You call to co firm package us still actuve and are told yes After services are rendered, they say your package expired and you have to pay $100 for services. After the service you, you notice on day three there is still hair where there should not be (Thuraday-Sunday). You call Monday because they had closed for business Sunday, they say you have to pay for a full service again for a few hairs of a crappy job they did. Don't bother going. This is the second time in a row I have had horrible service and horrible encounters with staff. Go to European Wax Center. Sooooo much better quality staff, service, and music. Save yourself, go elsewhere. read more

Love Waxing the City. The place itself is very very clean, and the entire staff is super nice and attentive. They have an app that makes booking appointments extremely easy and convenient. Jordi is amazing. She is very kind and talks through your entire service to help distract from what's actually going on lol. 10/10 recommend. read more

If you're looking for a no frills, get the job done wax, this is a great option. Jordy is fantastic - friendly, efficient. I've been able to book appointments easily. They have a membership plan, but I have found scheduling appointments as needed has gone pretty well. You can also book your next appointment before you leave, and making changes via text is easy. read more

I have very sensitive skin and have reacted to waxing from some vendors. I had absolutely no reaction and I'm extremely pleased with the results. I would recommend this business read more

They were so thorough and I love that! Their attention to detail! I had such a great experience. I will be returning soon. I have only tried an eyebrow wax but I would definitely be willing to return to try other services! Thank you for the excellent service! read more

Valyssa Dominguez was so through and very attentive! I'm definitely going back to her!!!

LOVE going to Waxing the City- The Shops at Lincoln Heights Location. The place is super clean, staff is extremely friendly. Price is competitive to other places in the area. This is my 2nd time coming and Bella took great care of me as always. She's super sweet and professional and they offer great products. THANK YOU for the EXCELLENT SERVICE! read more

I've been coming here for at least 3-5 months now. They're always super quick, friendly, and take me in for a walk in if they aren't busy. Jordan is normally the one who waxes me but There's also another girl who is normally available too. I'm always super happy with how fast--yet efficient their services are and will continue to come here. read more

Very nice staff. I had my ears waxed there...I had to go home and finish the job. I was very disappointed and will not return. After the waxing, no oils or any topical to put on skin was applied. The place is freezing cold too. It was just not thorough enough. read more

My cerologist Melody was phenomenal. A few weeks ago I got a Brazilian wax at a location in Monte Vista. It was a horrible experience, it was painful and I felt very uncomfortable, but decided to give the Brazilian wax a second chance. Boy am I glad I did. Melody was very professional, took the time to explain the entire procedure and was also very patient. She applied numbing cream which made such a huge different and the wax they used was very different from the other wax. I have booked my next appointment. read more

I just moved back to TX and needed to find someone that could help me get my brows back to where they were prior to quarantine. Roxanne has been nothing short of exceptional. I explained to her what I wanted and asked her for her professional opinion. She took her time shaping my brows and going over what parts we wanted to grow out. She even filled them in for me and took the time to show me how to do it myself. I have been seeing her now for almost a year and I won't go anywhere else. She is extremely personable, professional and makes you feel comfortable. I have since had other waxing services and would recommend her for any of them! read more

Update: I appreciate that I was called after posting this review and added 2 stars for responsiveness. I have little kiddos and hadn't had time to schedule a wax in several months. I FINALLY saw some free time in my schedule and had a coupon for this place so on a Friday night I booked an appointment for the next day at noon. Woke up on Saturday, got ready to go and headed that way. I love about 30 miles outside of town, so it was a long drive. I did see a missed call from them and a text but glancing at both, saw something about confirming the appointment. When I got to the salon, I gave the lady my name and she said, "Oh, your appointment was canceled because you didn't call us back to confirm." ....what?! I made this appointment less than 12 hours ago, drove more than 30 minutes to get here and you canceled my appointment? Who does that?? I was extremely upset. Terrible company policy. Thankfully The Wax Bar was able to accommodate me that day. I will not be returning to Waxing the City. read more

Great service, friendly staff, provides knowledgeable recommendations for future visits

I had a Brazilian wax with Melody today. It was not painful (which I appreciated) with the exception of whatever serum that was used to close the follicles as she said. Something that tingles should be advised before placing on the skin and the customer should be asked as well. Not sure if I will return. High price for the same service I've received elsewhere. All in all, can't wait to get back to Atlanta to get thorough waxes. read more

It was my first Brazilian waand I was terrified. Cecelia made me feel little to no pain. She made me feel so comfortable! I will definitely be coming back. Update 9/24/2018: I am very scared going to someone new to do my brows but Anna did an amazing job. I recommend her to anyone who is trying to find a reliable brow lady! Hahaha she is so nice and amazing at what she does! :) read more

I can't remember my specialist name, but as soon as I find out, I'll edit the review because she always does a excellent job on my eyebrows, i'm no longer scared that they will be messed up or having one look different than the other. I know they will be exactly what I want every time. The place is super clean, and front desk staff is always really friendly. Love it here :) read more

I had a great experience today getting my eyebrows done, and I plan to go back regularly. Thank you, Roxanne!

Pretty expensive for a basic service. I got my eyebrows waxed and walked out paying $35 after tip. The woman did a good job, but not sure if it was worth the cost. read more

Cecilia at Basse location is amazing. I get a Brazilian and she literally makes it seem like such a seamless experience. I had been having a rough week and when I got there she really made my day and my experience so much better. I definitely recommend her!!!! read more

Fair pricing, and easy to schedule appointment. Cece is the best!! I went to her every month for about 2 years now and she made getting a Brazilian wax so effortless and painless. Time went by so fast and we talked about video games, movies, family drama, travel. Unfortunately, I just found out she is no longer working at the Basse location. :(. If anyone knows where she went, let me know! read more

I always have a fantastic experience here! I was nervous and didn't know what to expect for my first visit but Melody made me feel totally comfortable and relaxed. I've been routinely getting waxed by Melody for a couple months and could not be more happy! She keeps pleasant conversation and guides me through the process each time. All the products I have purchased have been game changers that I truly don't know how I lived so long without. read more

Got a Brazilian done for the very first time and i loved everything about this place ! It was warm and welcoming everything looked clean and tidy, upon entering they checked my temperature and had me wash my hands right away it made me feel good knowing they were taking COVID precautions seriously. Del did my wax and she made me feel so comfortable and normal , i will definitely be going back !! read more

Having my nose waxed on 4-17-21 the procedure was not done professionally. so after I realized that hair was itching my nose, I returned and told the lady my experience And told her I was there for a Re- do that it wisen't satisfactory she had me in in twenty minutes getting ready to leave the woman said that will be another$ I told her I'm not paying again. after my complaint she called her boss boss said charg him again. I even tipped the esthetician $ 5.00 again before realizing I now paid$ 40.00 to have my nose waxed again. very unprofessional esthetician's and staff. read more

I love coming to Waxng the City! It is my go to for waxing with no pain. Customer service is excellent & the products they sell are awesome! read more

Waxing The City - Always feel awesome when I go to Waxing the City AH! - Waxing Near Me - San Antonio, Texas

I have been a customer to Waxing the City for over 4 years or more now. I from East Texas and would drive to Dallas to get my waxings done there...because it was WORTH the drive. When I moved to San Antonio, I knew I was gonna have a difficult time finding a waxing place because they didn't have this company in the location at the time. Thank you Wax gods and franchise owners because I can now get my monthly waxes and get back on track. I've been to both locations in San Antonio but prefer the Basse since it's closer to my house. I love love love Mandi and Mercedes, but I'm sure all the women who work there are professional and knowledgeable about their work! HIGHLY RECCOMMEND every one to go! read more

Jordi is the BEST! She's so easy to talk to during my service and it's so much easier to have her do it than to do it myself. I hardly feel any pain from waxing at all. I recommend her to all my friends and even to my own clients while I work. She knows exactly what she's doing and she's great at making me feel safe and comfortable in what is, for some, an anxious situation. I highly recommend booking with Jordi!!! read more

Whether you are a first time waxer or a long time bare naked lady; look no further. I have been waxing for just about 4 years now. I'm in from town temporarily from Las Vegas, and I was long due for a wax since I left. The location on Basses is where I went. It's clean, well decorated, professional, and friendly location. I read YELP reviews just as you are reading this now. I saw Anna, she is definitely a confident and efficient individual! Although Waxing the City is the only place I've ever gone to get a Brazilian, in San Antonio, I am extremely happy with the results! We laughed and she made me feel comfortable. Even though I felt like I was cheating on my lady back home. She was definitely worth it. Bonus**If you are a first time client, your first time is 50% off and if you have multiple services the discount is applied to the highest. Also, the wax they use is very gentle - especially considering I have sensitive skin and frequently have reactions to different types of wax! When and if I am still here, if I need a wax, I will definitely be returning. Thank you Anna and thank you Waxing the City. read more

Anna at Waxing the City is not only an absolute professional, but incredibly sweet and efficient! Although Waxing the City is the only place I've ever gone to get a Brazilian, I always leave completley happy with the results! The staff isn't pushy with the products they offer; they truly seem to only recommend what's needed to prevent ingrowns etc (do yourself a favor and get Tend skin). I couldn't believe how relatively painless my wax was today with Anna, just when I thought I had more- I realized I was done! Your first time is 50% off, and if you sign up for their emails- they send out great promos frequently! Also, the wax they use is very gentle - especially considering I have sensitive skin and frequently have reactions to different types of wax! Look no further for a clean, professional, and friendly location for your next wax! read more

I saw Anna and she did a fabulous job. She's so sweet and talks you through what she's doing. I asked her to please keep my shape and she did exactly that. I'm extremely picky on my brows, so much that I haven't had my brows groomed for a few months. Go see Anna, she won't let you down! read more

Natalie is the best!! I needed a new place for eyebrow waxing when I moved to Texas last year, and Waxing the City has never disappointed! I had Natalie for my first session, and have gone to her ever since. I have also started eyebrow and eyelash tinting, and she gets it perfect every time! Can't say enough good things read more

Great first impression. Receptionist was charming and efficient. Danni, my aesthetician, was extremely skilled and knowledgeable in her craft. She answered all my questions and helped me feel comfortable. I was provided face and body waxing services that exceeded my expectations. Salon was clean and inviting. I will be returning regularly and asking for Danni. read more

I went in for a Brazilian wax and left disappointed! It wasn't a very thorough wax, there were areas not waxed at all. Only 1/2 an inch of the bikini area on my inner thigh was waxed, she didn't wax at all above the bikini area on my abdomen and also nothing on my buttocks. I wouldn't consider what I received to be a Brazilian wax and it didn't match the description that I paid for. Now I have to still shave those areas which is what I was trying to avoid by coming in for a wax in the first place. I was with Jordi and while she was very nice and did a decent job in the areas she did wax, the wax was painful and she left too much untouched. read more

I feel as a positive influencer and proud Trans woman I can not stand by and let a company dictate or discriminate against the Trans community. I had services done at Wax in the City (999 Basse Rd, San Antonio, TX 78209). I got: FEMALE bikini wax: $35 FEMALE buttocks wax: $40 FEMALE upper pubic area: $37 I was charge for Male bikini wax: $70!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(almost twice the amount of a buttocks wax MALE buttocks wax: $40 MALE upper pubic area: $37 I was told the total of $155 and I left $30 for the technician total of $180. I felt she WAS nice but now come to find out she was just as discriminating as her fellow co workers. I called and had the front desk email me a receipt because it did seem a bit high for those three services. I've been to another competitor and they were half the price of what I was charged. Upon Receiving the emailed receipt I noticed I was charged ALL MALE prices. I called back to inform them of the mistake that had taken place. The "reception" answered and informed me "by the technicians information I was a male". I had a long talk with JORDI and thought we were having a friendly conversation (when your spread eagle infront of a wax technician you're kind of vulnerable and basically at their mercy). I already am not 100% comfortable with my body so letting someone get to see me naked is already embarrassing. JORDI and my conversation turned to that of sexuality (we're adults, I don't mind). I opened up and informed her that I was a trans woman and about my relationships. Opening up is hard especially to strangers let alone on a table with someone over you getting ready to wax your soul out of you LOL (joke). Well, we finished and I was left alone in the room to get dressed. When I arrived back up to the front desk I was given the total. I paid it because I didn't want to make a fuss and be "that person" disputing a charge. Well seems that JORDI informed the front desk that I was a trans woman so I was to be charged MALE prices. After talking on the phone and disputing the charge, the manager informed me that they would charge me an "upper leg" charge of $50 because they couldn't technically call it a bikini wax. I informed the lady that I wear a bikini, hence that's why I was there. I then asked "you have to call it a upper leg" because I'm a trans woman????? She began to stutter and I was nearly in tears from the humiliation and embarrassing situation. I hung up the phone and didn't want to hear what other discriminating comments they had coming my way. I looked at my email again and they sent me a new receipt with all FEMALE services that were charged. If I had not made a commotion, they would have taken advantage of a trans woman money, dignity and self respect. I have heard around town about Wax in the City and their discriminating ways but never thought that I was going to be made felt this way. I ask if you are trans or an ally for the LGBTQ+ community, spend your money where you won't be discriminated on because of your sexuality. read more

I went today for my usual brow wax, and while I was there I decided to get my first Brazilian wax before I go to the coast this weekend. MarShiela was AMAZING! Of course it's always seems like it will be awkward to have a stranger looking at your lady parts, but she made great conversation and it wasn't embarrassing at all! She is so laid back, funny, and seems like a genuinely sweet person. The experience was definitely a good one. I will be going back to MarShiela at Waxing the City for all my waxing needs! read more

Location is nice and inside it's nice and inviting . The only issues I had is when I received a Brazilian wax was it hurt more then normal . This was my first time here before I would go to the European wax center and some other small business ( all different cities since I move around ) with that being said I been getting this done for some time now . Well this lady would Yam smaller section so it took longer . She didn't taut the skin or out her hand on my skin after she waxed it . The night day my sling was sore . Over time even by exfoliating I got ingrown hairs . I hope tigers got better service but this place isn't for me . read more