Every aspect of my care with McCauley Celin was exceptional. I booked my appointment online, and…read morereceived a follow-up call shortly thereafter. (I'm still waiting to hear back from a couple of other optometrists I'd contacted earlier.) The techs and Dr. Lorenz were efficient, professional, and kind, chatting with me and keeping me informed throughout the exam. No one tried to upsell me on anything, or push procedures that I didn't want during this visit (e.g., dilating my pupils). Their care transformed an appointment I was dreading (I'd not had an eye exam in decades) into a pleasant, informative experience in a lovely setting. I highly recommend McCauley Celin Eyecare Associates.

Had been going to this office for years. This last exam, I'd received a bill from them, and even…read morethough our VSP eye insurance covered all other exams (usual exams), this time billing charged my medical insurance instead. My exam was fine, prescription had not changed, I was told by the billing they charged it medical because I have cataracts (which had last few years) Billing told me they charged medical insurance this time because sometime, in the future, I may need surgery, so there would be a record of it. Our Medical insurance doesn't cover all, so the deductible needs paid. I was disappointed in the change of my billing.

I have been using several doctors at the Chang Eye Group. Dr Ngan is my ophthalmologist and is…read moreexcellent. I highly recommend her. Dr Schraeder is my optometrist who has helped me with my glasses and is my expert there for dry eye. Tae has been wonderful in helping make appointments and now does other administrative functions... super nice.

Made an appointment for my child. Was told that our insurance plan was accepted when making the…read moreappointment and confirmed with our Health Plan. After exam with doctor, met with another staff person to order contacts. Was told that the "retail" side doesn't accept our insurance, only the doctors do. Today I received a bill in the mail for my child's exam. Very disappointed and believe that this place is very deceptive in its business practices. I would not recommend them!

we moved over a 1/2 hour away...but still come back here because of the friendly service and in…read moredepth exams. they get you an appointment quickly. on your appointment day they are efficient and thorough. they tell you what your insurance will pay and what would be out of pocket. the doctors remember you and treat you with respect. they answer any questions and go the extra mile when examining your eyes. they take their time and never rush you through an exam. we will continue to come to this office.

Dr Pinter is very good. But dealing with his check out staff is horrible. She insists on billing…read morefor things that Medicare says are not billable due to their facility being in network. Had to report them and file billing grievances requiring insurance company to issue denials to them.

I tried this place with my wife for a glasses prescription…read more Never again. I told both the secretary and Dr that we just wanted the basic, insurance covered exam. When I checked out, he advised me that there was a "field test" portion that wasn't covered.

I have been seeing Dr. Szoko since I was a little girl. I truly can't say enough good things about…read morehim. He is fantastic & really cares about his patients. He is a very personable doctor & polite. The ladies he has working for him are always so nice and helpful whenever I am ordering contacts or scheduling appointments. He provides great service and fair prices. Always has a wonderful collection of glasses to chose from. I recommend Dr. Szoko to everyone I know, literally, (Even my boss sees him now). Highly recommend!

I've seen many eye doctors in my lifetime and Dr. Zaremba is one of the best. He's professional,…read morethorough, and pleasant. He does a great job of answering any questions I have. In addition, I recently had a pressing eye issue develop on a Saturday before I was leaving town -- he was very responsive outside of office hours and helped me treat the problem ASAP. I can't recommend this practice highly enough!

My appointment was scheduled for 8 am ppl came in after me came and gone, he had me sitting with…read moreeyed dilated for a half hour, I had to be at work. Nurse said he would be in shortly but that meant over half. Dr. Baker Came in has me look in machine 2 seconds and he said everything was OK. I HAVE TAKEN TEST before WITH DIFFERENT PROVIDERS and I know that test is much more extensive​ when questioned he said throught you had to be at work, well held you already had me waiting so complete the job. I WILL NEVER GO BACK TO HIM. IM PISSED BECAUSE I CANCELED MY OTHER APPT FOR SAME SERVICE TODAY IN SHADYSIDE BECAUSE THIS WAS CLOSER. DR. BAKER PREMIER MEDICAL IS A JOKE!

I initially felt the older receptionist talked a bit condescendingly, but I thought perhaps I was…read morebeing over-sensitive. When the doctor saw me, he was highly energetic and quick with the exam. He also said that there was nothing wrong with my eyes (I have a vitreous detachment), that I do not have astigmatism and said that my previous prescription for contacts was too high. He gave me an -8.50 for both eyes. My left eye is normally a -9.50 and I believe my right is a -9.25. When I put in these contacts at home, I was severely disoriented and my eyes had trouble focusing. I also was getting a major headache, so I took them out. Today, I tried wearing contacts again using my old prescription in my left eye and his prescription in my right. No major issues, but he was convinced my eyes do not have astigmatism and should be at a lower power. Not sure what to say except that he made it seem like every eye doctor from my past was stupid and he was not. He did say "do you want to get a second opinion?" but if you know anything about insurance, you don't get that second opinion without paying for it out of pocket. I'm glad I didn't purchase contacts from him.

This is actually my first time writing a review. I have to say the staff is outstanding. Welcoming,…read moreprofessional, patient and on point. Even if you are not from the area it is well worthy the commute. There is parking right out front as well and a lot of bus go right pass there as well. I had a emergency situation they took me straight back to the doctor. I felt at ease. He was very good. Concerned, no joke. Got me all taken care off. I came back for my appointment about my glasses. I was able to choose from a wonderful selection. Jazz and Val, all the staff and doctors made sure I was pleased with my selection. I highly recommend them.

I went for the "dry eye" trap. They put little plugs in the tear ducts. Did nothing - and charge…read moreme a fortune. Said it would covered under insurance but not all of it. And my eyes are STILL dry!!! Don't waste your time.

Dr Diggins is wonderful quick and professional every time…read moreGreat selection of frames and in a convenient location

Dr. Horwitz is the best ever, she cares for my family and I wouldn't trust anyone else. Very family…read moreoriented environment, her mother helped me find my frames! The level of care I received was remarkable and I am a very satisfied customer

My whole family are patients of DR. Horowitz and have been for years...she is simply the best...so…read morecareful to check thoroughly, has sophisticated diagnostic equipment to give a comprehensive exam, takes time and takes you seriously always seeking to help you feel and see better...these things have been true for years, but last month, I had cataract surgery and my eyes were very different prescriptions afterwards...this is a temporary, but frustrating situation...Roberta helped me enormously! First, she had adjustable glasses that could be dialed to work for either eye while I waited for my eye to heal...then she knocked out the lens of my glasses that covered my "New" eye which helped balance my vision - and blessedly, she got me new lens for my eyes, old and new, that have restored me to good vision...you don't what you have until you don't have it, but if you're lucky, you have a resourceful and caring eye doctor who makes it her business to help you where you are...an oh, her frame selection is fabulous! MY glasses never fail to elicit compliments because they are unique and gorgeous...go to Dr. Horowitz - you will be glad you did...and all that has been said about the family atmosphere, the friendliness of Debbie and Julia - all true...high quality care from genuinely nice people!