This Queen Street East location keeps me coming back because of one person alone, Ericka. In my opinion, Ericka is the finest waxer I have ever had! She is professional, kind, efficient, and willing to give that little bit extra so I walk away feeling and looking great. I'm a little nervous about posting this review, because I kind of want to keep her all to myself! Needless to say, if you want the best, Ericka at Waxon's Queen East location is it! read more

The behavior shown by these employees was extremely unprofessional, disrespectful, and inappropriate for anyone working in customer service. Customers should never be mocked, insulted, or made to feel unwelcome. Calling someone a "loser" or behaving in a way that appears to ridicule a customer reflects poorly on the business as a whole. Customer service requires patience, respect, and professionalism, even in difficult situations. If employees are unable to treat customers with basic courtesy, they need additional training in professionalism, communication, and conflict resolution before representing a business. Incidents like this can seriously damage a company's reputation and make customers think twice about returning. Management should take this behavior seriously and ensure their staff understand the standards expected in a customer-facing role. read more

WAXON Laser + Waxbar - Toronto Leslieville & Riverside - Waxing Near Me - Toronto, Ontario

terrible employee they don't care about you at all it's absurdly expensive and when I came in I was greeted with her ignoring me and many other things read more

I took my girlfriend for a laser service and as soon as I entered the door some maniac employee just started screaming "GET TF AWAY, GET THE F AWAY, GET TF AWAY, GET THE F AWAY" I don't recommend this place to anyone, the quality is bad, and the vibes of this place are terrible. You will get yelled at and kicked out for no reason. The other employees are worse, they condone this behavior and are friends with the girl. Don't trust her or any of the employees they all think the same about us customers. read more

WAXON Laser + Waxbar - Toronto Leslieville & Riverside - Bad employee who cussed us out and told us to "GET TF AWAY, GET TF AWAY, GET TF AWAY!" - Waxing Near Me - Toronto, Ontario

We were visiting in town staying at The Broadview nearby, and my partner needed a last minute session while we stayed and the front office was so rude and condescending. I get it was around the holidays but no need to be hostile. Don't recommend their customer service. read more

This place is horrible. Don't waste your money here. Trust me. Service bad Quality of work bad Overpriced as well read more

Staff are super rude. Yelling at people. Calling them names, swearing at them. I would avoid this at all cost. Please do not go here.

Originally booked a classic bikini wax with Ericka via the online booking option yesterday, after reading all the great reviews. I got to my appointment 5 minutes early for them to tell me I missed my appointment by 5 minutes..? I had the email saying the time but was told unfortunately they marked me as a no-show. That sucked, but I rescheduled for today (No Ericka, didn't get a choice about who I booked with). Came in today and my aesthetician was not very friendly. I find it odd that she didn't ask about my skin type, or if I had been waxed before. I volunteered the info that I have sensitive skin and her response was "Well, we use hard wax anyway so..." Had I not been previously employed for a company that sold wax I would not have known what that meant. Long story short - I walked out of the appointment covered in wax, with several spots of hair still left. I'm covered in red rashes. Mentioning I had sensitive skin should've been an opportunity for her to up-sell me on an after-care product, but she shrugged it off. I should have spoken up and mentioned I was unhappy, but to be honest I just wanted to get out of there. Really disappointed and will not be going back - time to find an aesthetician who is not part of a chain. read more

Pina just did a lash tint on me - probably the best experience I've had!! Highly recommend.

First time visit! Receptionist was wonderful and the space was bright and clean. The lady who waxed me did a great job but seemed like she was having a mediocre day, so I just didn't feel welcomed. I don't think I'll be going back. read more

All the staff are very pleasant and warm welcoming. I'm always comfortable, products are fabulous! So far my favourite place to get a decent waxing service. read more

I decided to try getting waxed by a professional before I went on vacation so I booked an appointment in advance through the waxon website which was quite easy to navigate. On the day of my appointment, I was greeted by the receptionist upon arrival, and the aesthetician who guided me into the room was friendly. She was talkative and informative but she seemed a little rushed during the waxing session. I left the waxbar with quite a large amount of wax on my clothes and skin. The rest of my day was uncomfortable and everything I touched left a sticky wax residue. The aesthetician said that hair on the arms and legs would grow back in 4-6 weeks and the underarms in 2 weeks. However, the following day after waxing, all the hair in the areas I had waxed had already grown back and most of the hair follicles became red ingrown bumps. I looked closely at my legs, arms and underarms and found that some areas were missed and didn't actually get waxed at all. In addition, in the areas that did get waxed, the hair had been ripped in half! The wax didn't actually remove the hair from the root, it just ripped it. I paid over $100 and tips on a service that did not deliver results and made the days following incredibly painful. If I just wanted to remove hair on the surface of the the skin, I would've just shaved or used a hair removal cream and saved the trouble of enduring waxing pain and ingrown hairs afterwards. I've done a better job waxing at home than what was called a "professional service". It's been a week after the wax appointment, I have dozens of red bumps with ingrown hairs due to "ripped hairs". The waxed areas are extremely irritated, itchy, sore and painful. This is not what I envisioned my vacation to be like and definitely not how a professional waxing service would be. read more

I really liked this place and would recommend it to anyone. Everything was just so easy! The online booking (and my subsequent cancellation when I realised I had booked the wrong location!), the choice of times (I don't finish work till 6.30pm), the choice of technicians, the simplicity of the new client forms, the speed of the procedure (10-15 mins lower leg wax), the lack of any noticeable pain during the wax... Everything was perfect. My waxer was Alanna and she was friendly, professional, knowledgeable and did a great job. 5/5! read more

Visited here during the Yelp Treat Yo' Self month of January when they had a check in deal for 15% off any service. My usual spa was booked, and I needed a Brazilian wax before a vacation! I used the online booking system and was able to easily cancel/change said booking when I realized I had made a mistake in the date/time. It was my first time experiencing hard wax and I have to say it was interesting. I'm pretty used to hot wax, and it's the only type of hair removal I've tried down below because I am so used to my esthetician. I was told by the girl that there are two types of hard wax they use here (depending on the length of hair) and they also use hot wax (generally a combination of all three types of wax). I found her to be informative and professional, which was great. The girl at the reception desk was also very nice. I had a great visit (quick, almost painless, and a very clean and sterile environment). I'm not sure if I'd go back as the price range is more than what I generally pay and I adore my usual esthetician, but if hard wax is your thing, there's more than one location of Waxon you could visit. read more

I've visited four of the waxon locations and this one is my favourite. Bright, clean and excellent customer service. Andrea is great !!

This chain has a few locations, which are spread out and therefore convenient for most. I can walk to mine, which is great. The service is always prompt and professional. They use different types of wax for different body parts, which surprisingly, you don't always find at all waxing salons. I've been a loyal customer for a year now and don't have any complaints. Only reason I don't give it 5 stars is that I wish there were better discounts for loyal customers. read more

I love the Queen East location! The receptionist is amazing and Courtney is my favourite. She does an incredible job and she makes you feel super comfortable. I am so happy that I found her, I won't go to anyone else now. read more

Clean, punctual and professional. Erica did a great job. Receptionist was eating chips while checking me in ... Not cool.

Pina is my aesthetician and she is the absolute best! Always friendly, quick, and most important of all, she makes my wax visit as painless as it can be. I wouldn't ever go anywhere else! read more

I had my first ever wax done here, and it was spectacular! I was so nervous, not knowing what to expect of course, and the staff made me feel calm and comfortable. The two girls I interacted with (front desk and aesthetician) were both really sweet and informative. The price point was also very practical. My whole experience was rather quick, and I was so happy to have gone to WAXON. I'll be back for sure! read more

So happy I found this gem! Great place. Clean, quick and friendly service. I was in and out and very happy with the prices as well. Great menu! read more

Unfortunately didn't have the best experience here could have been the girl was new with not much experience while she was very nice. Have another apt booked for the coming week and am debating cancellation and finding another spot as wasn't up to the standard am used to. read more

I've been at least 10 times and never had a bad experience. The aestheticians are all super friendly and exceptional at their jobs. If I am being really critical, it's always a little bit hot in there. In the plus side, they're so good you're in and out in no time! read more

Legs still covered in sticky wax discovered when I arrived home and a leg waxing job that left my legs feeling more like a couple day old shave (prickly hairs) than a smooth wax. Friendly, courteous staff and bright/clean environment. read more

I just moved into the area so I thought I would try out Waxon. I've been twice and the technicians are super friendly and skilled. I've left happy each time. The only thing I find weird about this place is that the technician doesn't leave the room while you change. The last time I went the technician asked if I wanted a wipe to freshen up but I used it in front of her. So weird and uncomfortable! Even when I got re dresses the technician just stood there. I find this very uncomfortable. Andrea is great! read more