Our family has used this place for more than 7 years and Sheila has always delivered , reliably,…read moreand without any issues/concerns. They don't have any gimmicks, and not many coupons either, but seeing how they always have customers, I imagine others feel the same way and trust her for quality and dependability.

Been going here for 10 plus years. Never a problem and always get my dry cleaning and laundry on…read moretime.

Fantastic for tailoring! I have had many items tailored here and all have turned out perfectly…read more Very good prices too. Very friendly, professional, and customer-service oriented.

Nothing with the service. I parked in front of this shop for 5 minutes, picking up my 4 year old…read moreboy from community nursery school and leaving. Then he really wanted to dump the sand in his shoes so he sat in front of the shop and took off his shoes. A lady came out and told us to leave, one I shouldn't park there, two I shouldn't let my kid take off his shoes, she said it was "affecting her business". I absolutely understand and I know how hard it is for small businesses so I said sorry and was about to leave. But I had to grab my kids shoes and put them on! And she came out again like I was a homeless person and asked me whether I was Chinese. I said yes and she said you Chinese people are just hard to deal with. I was absolutely furious that my kid had to witness all this shit and I was again trying to leave and there she went "I'm calling the police". Really, good for you. I was waiting for the police the come but no one showed up. I was willing to talk with the police anytime about your discriminatory speech and condescending behaviors. Please be kind to people. I cannot imagine if I was really a homeless looking for help. Be kind to kids, please. My first time leaving a one star review, only for this lady.

First time customer to have a couple shirts and pants dry cleaned. Friendly local in-house service…read morelocated on route 30 next to Mel's Commonwealth Cafe. - $5.25/dress shirt - Dry Cleaning - Bring in 5, get 10% off! - Dry Cleaning - Bring in 10 or more, get 20% off! - Free pickup and delivery Wednesdays - alterations - rug cleaning - wedding gown preservation Designated parking for pickup/drop off plus regular parking

If I could leave more than 5 stars for Gem Cleaners, I would. The owners are so nice. My clothes…read moreare always cleaned quickly and professionally. They frequently run promotions like the recent $10 suit cleaning. This is the kind of establishment on which other dry cleaners should base their business practices. I will continue coming here for as long as I live in Massachusetts.

Ummm, they must've had something against my jacket and tortured it b/c.... DAMN!…read more Paid to have jacket DRY CLEANED and instead it came back like it went to war inside a washing machine. To note- this jacket was in GREAT SHAPE- only worn it about 3/4 times. Not 1 visible issue. Now, every material on this jacket is ruined in its own way. - black coloring bled in multiple spots, there's dents around waist and wristbands and the suede is very dark brown in some places. Here are pictures

Asked for a white tuxedo shirt to be cleaned and pressed. Well they pressed it alright, pressed the…read moredirt right into it. Too bad they forget the cleaning part. My father has had issues with this place as well. I suppose I could give it another chance, but why bother? I now go to Chinney's across the street and have had 0 issues with them.

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Reiterating a prior review - the hours are guidelines, not commitments. I got up early to squeeze…read morethis into my day, arriving right at opening. I waited until 5:30, but no one ever showed up to open the site. Rough way to start the day!

used to be great. card swipers no longer work and no signs to indicate. its frustrating to get all…read morelaundry into machine only to discover you cant pay by card and didnt bring cash to get coins :-/

These are really good tailors. They hemmed my jeans and they came out perfect. Really good quality…read more I had them redo things other tailors had hemmed. I do dry cleaning there too. Lovely people and great business.

After a horrific experience at another alterations location, the wonderful woman at Chinneys was…read moreable to save my wedding dress. I couldn't be happier or more thankful. She was able to add applique to the front and fix what turned out to be a very difficult bustle. She also spent a generous amount of time helping and supporting my mom while she learned how to bustle my dress. I will continue to bring all of my alterations to this location, reasonable prices, fast service and quality work!

My sweaters were handled with care. Pricing is reasonable. Quality of work is very good.read more

Love them. Won't go anyplace else. Always reliable and my shirts come back perfect. Even the…read morealterations they did for me were perfect.

Reasonable prices for drop-off laundry service, and the clothes smell GREAT. They are super fast,…read moretoo - I dropped off like 50 lbs. of clothes, and they had it ready the next day! The lady who works the desk is super nice and even remembers my name, even though I've only been in twice (but I guess only a few people drop off over 50 lbs. of laundry...)! They fold everything way better than I ever could, and they hang up the fancy stuff.

Its not fancy but reasonably priced and clothes get clean. A great spot to hang out while getting…read morethe horrible chore of laundry done.