We used Lumber 84 in Lakewood NJ and it was a great experience, so we decided to use the one up in…read moreRockawayfor our shed kit. It was not the same experience, they didn't have all the pieces after they said they would, had to go back 3 times and the sales help wasn't sure who was doing what. The wood was so warped I had to buy straight pieces from HD to build the walls. I try to be honest with my reviews and can understand if someone is having an off day but the experience was not at all what one should expect when spending that kind of money.

From the owner: The company operates 320 facilities which includes stores, component manufacturing plants, custom…read moredoor shops and engineered wood product centers in 34 states. 84 Lumber also offers turnkey installation services for a variety of products, including framing, insulation, siding, windows, roofing, decking and drywall.

I went to several auto stores for a bolt I broke in my car. Last store told me to go to Sheaffer…read more Sure enough they had the right size bolt for me. Sometimes you have to find a store that's been around a long time and not go to the local home center.

Today, I was reminded of what best in class service looks like. I needed some special screws and…read moretools to finish a small project at home. I showed the folks there what I needed and they treated my request like I was spending a few hundred dollars. When I got home, I found that I needed additional tools to complete the job. I ran back, explained the challenge and with their help, I had exactly what I needed to get the job done. They were fast and friendly. The store is a candy shop for folks who work with their hands. Lots of top quality goods at fair prices. On top of that, they offer the kind of service that I thought was gone forever. My new favorite store.

I walked into ferguson and Vicky treated me like an old friend. I had only been to one other store…read moreand was very unhappy with the way I was treated by the salesperson so I was impressed from the first moment. Vicky spent lots of time with me going over every detail. I left with 2 catalogs and returned the next week to order; they arrived (as she promised) in a very timely manner. however, when I got them home I realized the one I ordered for the LR was not going to work. I have a 1780 colonial with 7' ceilings. I did not want a flush mount but anything in the chandelier category was going to be tough. I went back with the light. at which point I had done what I had not done for the first visit,,,i measured to determine overall max length, then I could figure out what the max length of the stem should be. I showed her a couple of possibilities in the catalogs she had given me after the first visit, but strangely, the information I needed to decide what would work was not listed in the product description...well Vicky called the manufacturer and spent a huge amount of time asking all the right questions...I should note here: this was not just one light she was calling about...I had picked several...so again...could not have been more impressed with her ! long story short. I ordered a replacement....and it is PERFECT. ferguson sells more than just lights....i'll be back to see Vicky for all of that too.i cannot recommend her more highly. she a pro...and a just a great person.

I wanted to write an update. Victoria is still a pleasure to work with, but her boss is not…read more The first bathtub we received was cracked. Victoria was on vacation and I spoke to another sales associate who was now caught in between a rock and a hard place. I was given the option of waiting a week for a repair for the tub or two weeks to get a new one. I asked for a reasonable good-faith offer to cut the cost of the tub if we got it repaired, since I was now going to have bought a refurbished tub. The manager never got on the phone with me, which was a red light right away, but made the other sales associate shuttle back and forth between us. His offer? $100 off. It was insulting. The tub was $1000 and I was still going to have to wait. He couldn't be bothered to negotiate...not even so much as an offer of store credit. So we ordered a new tub. It took 3 weeks, not 2. They did nothing to expedite any of the process. I don't blame the sales associate, she was not the person who should have dealt with that. The bad business practice lies firmly with the manager who did not have the decency to pick up the phone and make a customer who had just given them several thousand dollars happy. Victoria, when she returned had to clean up the mess, and the new tub (and old one) arrived without a drain assembly. The plumber had to drive out to pick one up. Open *every* box immediately before the delivery truck pulls away or the manager will throw you under the bus, because taking care of people who give you money is hard.

Sold me a bad propane tank, not happy as it's their tank and their valve, should have been testedread more

Richie recently helped me out on a plumbing leak above the ceiling I never dreamed I could fix. He…read morenailed the issue, provided excellent instructions and supplied all the parts. This is the typical (5) star value this landmark business provides saving DIY homeowners money and frustration. Move over YOUTUBE/Home Depot!

Curley Stone Company offers one of the largest selection of masonry products and hardscaping…read morematerials in this area for sale to contractors and homeowners alike. They have over 3,500 square feet of masonry, stone and hardscaping materials including; cement, flagstone, decorative gravels, pavers, thin veneer stones, stair treads, drainage products, sand, topsoil, mulch, and alot more. In business for 60 years their knowledge of outdoor masonry products and stone work is second to none. Whenever I'm looking for any outdoor stonework this is always going to be my first and almost always my last stop.

This place ROCKS! Sorry, someone had to say it ..... but seriously, the customer service was spot…read moreon - very friendly, informative, and accommodating. Selection was great - they had exactly what I was looking for.

The place is a revelation!…read more I've been putting up with split and warped lumber at the big chains. Even if you pick through a pallet load it's tough to find clean wood. Here it's the opposite. Tough to find bad! Take a look in their yard and compare for yourself. Knowledgeable staff to top it off.

Very rude front end employee. It was like I was bothering them just by walking in the store…read more Asking them to point me in the right direction for an item was apparently way too much to ask. Can't recommend.

Great people to Deal with, family owned. Had everything I needed. Knew just what to give me.read more

Great company and great customer service! Tom was very helpful with my needs for stone work for my…read morefireplace. Hiral in their main office answered my questions quickly and took care of an issue I had with my order.

I received a truckload of mulch today from Valley Mason. Beautiful stuff! It spreads easy, it's jet…read moreblack and so much better than the junk I was getting at Home Depot.

From the owner: Saturday: 8AM to Noon (Nov. thru March), 8AM to 2:00PM (April thru Octread more

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.