Ugh. Long story but was mislead by sales lady. We wanted a king on a power base, she talked us into…read moretwo xl twins put together. My concern was that the crack in between them would be a problem. The sales lady said that if we weren't happy they would fix or exchange it. We were not happy at all, the mattresses kept sliding apart. We called and told them that we wanted the original, king mattress we had picked out. They said sorry it can't be fixed. After complaining online they agreed to fix it. We kept the bases and they took the twin mattresses back. Then when we got the replacement, we realized that they had simply glued the two twins together. Now there's a raised hard lump down the middle. We can't afford to replace a $3000 bed so we're stuck with it. We appreciated that they fixed it but It's really not comfortable.

I picked up my custom made boat mattress last Friday afternoon. I slept on it Saturday night and…read morecouldn't be happier. The fit was excellent, which was a challenge because of all the angles, and the comfort is superb. I would put it up against the Tempur-pedic I have at home. The staff were very friendly, from the minute I walked through the door to get an estimate, to the guys that helped load it in the car. Price was very reasonable for a custom boat product and it only took a little over a week to complete. They will be my first stop the next time I need any kind of mattress.

The recliner soafer we paid 2100.00 for is garbage. One side is totally flat! I wish these people…read morewere put out of business!! They've lost a lot of business just by friends coming over and looking at this thin. This thing is only 4 months old. I had a recliner sofa from Levitz years ag that lasted 25 yrs and no sinking. I'm so irate now that I will be contacting the tv channels to get this out. How dare they rob people and then don't stand by their garbage!!! Update: This place had somebody come out and put a piece of foam under the seat. In two days it was right back to where it was. I was asked by the company to take the review down. I did it in good faith that this would be repaired. I'm in the process of calling the AG amongst others to report this since I was told they could only come back once to try to fix it. This place is a joke!!

Relatively poor communication. Could be a number of factors in the mix. Have bought a number of…read moremattresses from these people. I suspect they are suffering with lack of product and lack of personnel all around due to pandemic.

Buyers Beware! Dont do it! I purchased a complete living room and upon delivery, the coffee table…read morewasn't completely put together, a lamp fell off the truck and got damaged so I had to make the trip back to the store for replacement. The biggest complaint was the couch had a tear in the back. I was lied to several times when told it would be replaced/someone would fix? It's been over a year ago and couch is still torn. They are the very worse company to work with and are crooks

I'm moving and needed a bedroom set and living room set. They were very easy to deal with ( not…read morepushy at all) and also genuinely helpful. Not only with making sure I was happy with what I selected, but also staying within my budget! I'm definitely going back soon too get a new dining set as well. I would absolutely recommend them!

I had an overnight sleep test in their Brockton, MA facility. The bathroom toilet was dirty, the…read morepaper towel holder was hanging from the wall by one screw, the sink was dirty, I had to ask for toilet paper and paper towels. The bedroom was shabby with spider webs in the corner near the bed, the one floor lamp at bedside had a broken base and wobbled around. The drapes were old and shabby. The bed had an extremely uncomfortable mattress and I woke up 4 times with back pain from the mattress having the most sleepless night of my life. I left this feedback for them on the survey sheet but they did not respond.

I hired K-A to clean my 2 sofas and 6 dining chairs. They came quickly and did a great job…read more When they saw the mess my kids had made of the dining chairs, they were hesitant to clean them because they weren't sure they could do a good job. I asked them to give it the best shot they could and they ended up doing a great job. Two thumbs up to K-A! I'll hire them again.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people