This was, quite possibly, one of the absolute worst delivery and customer services experiences I…read morehave ever had with a business. My husband and I recently moved into a new home and ordered two bedframes from Bob's, one full and one king. On the initial date of delivery, the full frame was built with no issues, but we were informed that there was a broken piece with the king frame, and that they would have to undo it and take it away. The gentleman who delivered it was incredibly nice and got me on the phone with customer service. I spoke with a woman who informed me the delivery would be replaced a few days later. When they arrived a few days later, they came with only parts for the frame, and not the entire replacement frame. This time, they left the miscellaneous pieces of frame in our bedroom, taking up space, and we had to get on the phone with customer service AGAIN. This time we spoke to two different people (neither of whom seemed to understand what we were talking about or who understood our situation). And once again, they assured us that the next delivery (the 3rd attempt) would be correct and the entire frame would be delivered. When the third delivery was attempted, they (shocker) only came with just the pieces again and not the entire frame, but thankfully this group of delivery men were kind enough to move the leftover pieces of frame from our bedroom to our garage so they weren't in the way. My husband talked to customer service on the phone and very clearly explained the situation, and we were once again informed that the now FOURTH delivery attempt would be correct. This morning, which was supposed to be the final (correct) delivery, my husband received a phone call stating that they, once again, had the wrong order and only had parts for the frame, not the entire frame itself. After multiple other confusing & frustrating calls to customer service agents (who very clearly follow a script and have trouble straying from it), and trying to explain to them that we did NOT want a replacement or exchange at this point and just wanted a refund, we finally got a satisfactory response. We definitely not be purchasing any more furniture from Bob's and will be advising our friends & family against it as well. Save yourself the trouble and go to a different furniture store or get something off of Amazon.

We were there today to look for a power recliner for my husband. The sales person, Jennifer, was…read morenot pushy. She did not harass us. When we asked questions she pointed out several great options for my husband. He settled on one of the chairs that Jennifer had recommended because it was perfect for someone six feet plus. We had gone to three other furniture stores as well but found the perfect recliner due to Jennifer's help.

I bought a Living Room Couch & Matching Chair which looked great in the showroom. When they were…read moredelivered, however, I looked like a midget in that chair. It swallowed me. Jordan's came back and refunded my money....no questions asked.

I always recommend Jordans, however, yesterday must have been a bad day for my salesperson. After…read morefirst looking downstairs and not seeing anything I REALLY wanted (I did see some possibilities), I traveled up stairs and right before leaving the area I found what I wanted. The salesperson appeared less than excited to assist me. I informed him of a few experiences I encountered with my last sofa purchased in 2022. I asked if there could be any concessions made due to them. He didn't check with a manager or anyone, he just said "NO" it was too long ago. I also stated I financed my last purchase and he informed me that old system was no longer in and a new one is in it's place. He NEVER asked if I we're interested in signing-up for that one. I have an 800+ credit score and could have easily been accepted. At that point, I just handed him my bank card and thanked him for his assistance. I left feeling disposed of. I will find the other pieces I'll need for my new sofa, chairs, pillows. etc however, not at Jordan's.

I came in and was welcome by the lovely Brittany Snow. Brittany was very knowledgeable and not…read morepushy at all. I told her what I was looking for and she showed me a few different types of mattresses not starting with the most expensive to break my bank. I highly trust and respect her and I think you should too. Thank you

Good price. Friendly help. He got us the mattress we…read moreneeded at a great price! No need to go to Jordan's and get "Sold" a mattress. Mattress firm is better!

No matter how tempting the prices are, do not under any circumstances buy a kitchen and…read moreinstallation from ikea. What they don't explain to you during purchase is that the installers are not vetted contractors who don't understand plans, don't allow you to take photos of their poor work quality during installation, will hide cracks in cabinets they cause, and then will ask for hundreds of dollars as a tip and to remove boxes. Customer service is lacking from ikea. I have been dealing with a kitchen that is only 50% usable due to installation for 6 months and ikea stopped responding 4 months ago. A case has been filed with the MA AG office due to this. If you have a similar experience, you can join that case file.

I don't shop here often and I find it less appealing at times. Today I got a ride to accompany…read moresomeone who needed to go so I had no choice But I did manage to have lunch there for the both of us which was very nice! The meatballs is usually their signature dish and we both enjoyed it! They seemed to have updated the restaurant with new tables and chairs and made it much larger space, more comfortable and brighter! That was a plus! The other party did their shopping and I followed , it was well stocked and organized as always then I usually hit AS IS as a last resort and found Pillar Candles marked down to .20 cents ........ You heard me right!!!!! I picked up 30 Tall Pillar candles for $6.00 What a bargain. At first I picked up a pack of 4 small pillar for $4.00 BUT THESE AT AS IS WERE DOUBLE SIZE FOR .20 cents each! So, today's savings was worth the trip! I came home and stacked then in a closet and will enjoy my candle savings !!! Thanks IKEA I might just come back after August Rush for parents buying for school supplies!

I was on my way to IKEA in Stoughton MA and I stumbled across this place…read more While they did have some cute furniture pieces, I checked on delivery pricing to Rhode Island and it was kind of more than I wanted to pay. So if you live in that area and have a means of transport, you might want to check them out. They had a great selection of rugs And furniture pieces for every budget. I don't know why it takes numerous times to post pics but I'll try again.

Horrible customer service. Only reason I purchased from this store was they Promised a delivery…read moredate. Furniture did not get delivered until months after agreed date. Absolutely no help or offer to remedy their mistake after numerous phone calls to the store. Furniture was good quality and only reason for a single star. Would not recommend.

Ugh. Long story but was mislead by sales lady. We wanted a king on a power base, she talked us into…read moretwo xl twins put together. My concern was that the crack in between them would be a problem. The sales lady said that if we weren't happy they would fix or exchange it. We were not happy at all, the mattresses kept sliding apart. We called and told them that we wanted the original, king mattress we had picked out. They said sorry it can't be fixed. After complaining online they agreed to fix it. We kept the bases and they took the twin mattresses back. Then when we got the replacement, we realized that they had simply glued the two twins together. Now there's a raised hard lump down the middle. We can't afford to replace a $3000 bed so we're stuck with it. We appreciated that they fixed it but It's really not comfortable.

I picked up my custom made boat mattress last Friday afternoon. I slept on it Saturday night and…read morecouldn't be happier. The fit was excellent, which was a challenge because of all the angles, and the comfort is superb. I would put it up against the Tempur-pedic I have at home. The staff were very friendly, from the minute I walked through the door to get an estimate, to the guys that helped load it in the car. Price was very reasonable for a custom boat product and it only took a little over a week to complete. They will be my first stop the next time I need any kind of mattress.

I came here today because I'm in search of a mattress for my new bed and my cousin told me she…read morebought her mattress here. I walked in and noticed nobody was inside. I looked around thinking someone would surely be out soon to service me. I noticed the phone ring and thought maybe that would prompt someone to come out and answer it, no one did. I then called their number after 5 mins and still no one came out to answer it. After about 15 mins I decided to leave. What a waste of time driving all this way and a big disappointment. How do you have a business and no one is inside to run the business??

called in to ask about the starting price for a certain mattress and salesperson was beyond…read morepretentious and unhelpful

This is the most overwhelmed I've felt shopping in a long time. From the second we walked in, we…read morewere greeted by a friendly face who gave us a flyer. When we said we were just window shopping she was like ok! Any turn we made she was following us. Any time I looked at a different couch she was right there to tell me about it. I had to tell her to stop following us it got so bad. I've been followed before in Bobs but never so intensely. I understand that is their job and they work off of commission BUT When we were back to the front of the site we overheard her telling her co worker she lost a couple that walked in who she gave a flyer to and she can't find them in the showroom anywhere This confirms they are trained to stalk you. I hate that and I will never be back.

The sales people were very helpful. I'm gonna also the manager is very nice. I would recommend the…read morestore. It's very clean. You greeted very friendly and someone is always there to help and answer questions. Thank you.

Someone was recording me for no reason, and the experience left me feeling confused, uncomfortable,…read moreand even a little powerless. In today's world, where almost everyone carries a phone with a camera, being recorded has become very easy and common. However, when someone records another person without permission--especially when there is no clear reason--it can feel like a violation of personal space and privacy. The situation started like an ordinary day. I was going about my business, not doing anything unusual or wrong. Suddenly, I noticed someone nearby holding their phone up and pointing it directly toward me. At first, I thought maybe they were texting or taking a picture of something behind me. But after watching for a moment, it became clear that the camera was focused on me. The person wasn't speaking to me, explaining what they were doing, or asking for permission. They were simply recording. This immediately made me feel uneasy. When someone records you without explanation, it raises a lot of questions. Why are they filming me? What do they plan to do with the video? Will they post it online or share it with others? In a time when videos can quickly spread across social media, the idea that a private moment could be shared publicly is worrying. Even if the person had no harmful intentions, the lack of communication created uncertainty and discomfort. Another reason this situation felt wrong is that everyone deserves a basic level of respect and privacy. While public places often allow photography and recording, that doesn't mean it is always respectful to record someone without their knowledge or consent. People should think about how their actions affect others. A simple conversation or request--like asking, "Do you mind if I record this?"--can make a big difference in how the situation feels. The experience also made me think about how technology has changed the way people interact. Cameras used to be larger and more noticeable, so people were more aware when they were being filmed. Now, with smartphones, recording someone can happen instantly and quietly. Because of this, it is more important than ever for people to use technology responsibly and consider the privacy and feelings of others. In the end, being recorded for no reason was a small moment, but it left a lasting impression on me. It reminded me how important respect, communication, and personal boundaries are in everyday life. Technology gives us powerful tools, but it also comes with responsibility. Recording others without explanation may seem harmless to some people, but to the person being recorded, it can feel intrusive and unsettling. Respecting others' privacy should always come first.

Bought a bed during the holiday sale. Tania helped us through the process and was very knowledge,…read morehelpful, and friendly. We got a good deal and are happy as we walk out the door!

Variety is the best. Everyone is so kind and helpful. Love going here for new ideas on flowers,and…read moreshrubs. Also bought a beatiful tree.

We've gotten all our flowering plants, herbs and veggie plants at Polillio's for years. Founder…read moreRalph was the best running back in Stoughton's history. After starring at Harvard tried out with the Patriots! He opened up his garden shop in '81. They have a really beautiful nursery on Central Street not too far from Cobbs corner. The plants are always high quality. I have never been disappointed. Occasionally I'll stop in when I am driving by and always find something cool, pretty and priced right. All the other reviewers are spot on with their assessment of service. It's super friendly, the staff is knowledgeable, and always willing to carry your purchase to the car if need be. I've also had good success with Polillio's label sun and shade grass seed and the neighborhood birds love the bird seeds. Last year I bought 3 different types of tomato plants a little later than usual, so they were marked down to bargain price. I had so many tomatoes I thought about making my own Ketchup! Forget about Lowes and Home Depot this is where to go to get "Proven Winners".