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    Mattress Factory Direct

    3.2 (5 reviews)
    PriceyMattresses

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    3 years ago

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    12 years ago

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.7(269 reviews)
    1.7 mi
    $$
    Offers payment plans
    Established in 1991

    I ordered online with Christina R. She literally saved christmas by getting me all ordered and…read moreready for pickup same day!!!!!

    This was, quite possibly, one of the absolute worst delivery and customer services experiences I…read morehave ever had with a business. My husband and I recently moved into a new home and ordered two bedframes from Bob's, one full and one king. On the initial date of delivery, the full frame was built with no issues, but we were informed that there was a broken piece with the king frame, and that they would have to undo it and take it away. The gentleman who delivered it was incredibly nice and got me on the phone with customer service. I spoke with a woman who informed me the delivery would be replaced a few days later. When they arrived a few days later, they came with only parts for the frame, and not the entire replacement frame. This time, they left the miscellaneous pieces of frame in our bedroom, taking up space, and we had to get on the phone with customer service AGAIN. This time we spoke to two different people (neither of whom seemed to understand what we were talking about or who understood our situation). And once again, they assured us that the next delivery (the 3rd attempt) would be correct and the entire frame would be delivered. When the third delivery was attempted, they (shocker) only came with just the pieces again and not the entire frame, but thankfully this group of delivery men were kind enough to move the leftover pieces of frame from our bedroom to our garage so they weren't in the way. My husband talked to customer service on the phone and very clearly explained the situation, and we were once again informed that the now FOURTH delivery attempt would be correct. This morning, which was supposed to be the final (correct) delivery, my husband received a phone call stating that they, once again, had the wrong order and only had parts for the frame, not the entire frame itself. After multiple other confusing & frustrating calls to customer service agents (who very clearly follow a script and have trouble straying from it), and trying to explain to them that we did NOT want a replacement or exchange at this point and just wanted a refund, we finally got a satisfactory response. We definitely not be purchasing any more furniture from Bob's and will be advising our friends & family against it as well. Save yourself the trouble and go to a different furniture store or get something off of Amazon.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Jordan's Furniture

    Jordan's Furniture

    3.4(521 reviews)
    0.6 mi
    $$

    We have bought furniture from there several times but mainly from the outlet downstairs where…read moreeverything is discounted and priced to go. It's not easy to find what you need but they do have a large selection. I think the only time we don't get furniture from that store is when we can't find what we want in the outlet section downstairs. They do have a large selection in the discount area and even in the non discounted section on top but the prices on top are a bit high for us on top. We have even bought a mattress from there maybe 15 years ago. I would check that store first to see if they have what you need discounted and then if you don't don't something you like, check other places.

    I have a king size mattress that I paid $3,000. for with a 10 year warranty. It is now 8 years old…read moreand has broken down. Both adults sleeping on this mattress are under 180 pounds each. When I sent pictures (required) I was told the life of a mattress is 7 year. I was offered a $300. credit toward a new mattress and they are running a 15% promotion as well. I feel the sale was a scam to buy the higher priced mattress. I could have had a king size mattress for half of what I paid. Had I known the 10 year warranty was fraud. I expected Jordan's to fight for me as their customer with the manufacturer. I was told the indention needed to be 3" deep before any warantee would be considered. They no longer sell the mattress but said they try to stay competitive and sell various manufacturers mattresses. Will no longer shop at Jordans.....

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    Jordan's Furniture
    Jordan's Furniture
    Jordan's Furniture

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    IKEA

    IKEA

    2.7(932 reviews)
    0.8 mi
    $$

    IKEA in Stoughton is the full format version of the store and it operates at a scale that rewards…read moreplanning before you arrive. We walked into a showroom floor that is extensive, with fully arranged room displays that give you a sense of how pieces work together in an actual living space rather than just on a shelf. That format is one of the more genuinely useful retail experiences for anyone furnishing a home or apartment from scratch. The pricing across furniture, decor, and home goods remains the core value proposition and it holds up. For what you get in terms of design and function, the price points on most categories are difficult to match elsewhere, which is why the store continues to draw the traffic it does despite the time commitment a full visit requires. The warehouse section at the end of the showroom walk is where you collect flat pack versions of the display pieces, and navigating between the two requires knowing your item numbers before you reach the warehouse floor. The click and collect option is the practical alternative to a full in store visit and works well. Ordering online, parking in the designated spots, and having the order loaded into your car helps a great deal. For anyone who already knows what they want, it is a significantly better use of time than walking the full floor. For a large scale furniture shopping trip that delivers value and requires strategic planning, IKEA in Stoughton remains a destination worth the effort.

    Huge store, it's like a maze but every room has something to offer. Basically you walk through this…read morehuge "house" with rooms on display with everything (I think) purchasable. You can use the app to scan items and add them to a cart, use a pencil and paper they provide, or take pictures like me. Since everything larger is DIY you have to note the location in their warehouse so you can go pick it up after your walk through. I think they also do pick up orders as well. There's also the famous cafe with the Swedish meatballs!! Quality isn't terrible and it's within price budget. They pretty much have anything you could need for a home or apartment.

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    IKEA
    IKEA
    IKEA

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    Mattress Maker Of New England

    Mattress Maker Of New England

    4.4(10 reviews)
    4.0 mi
    $$

    Ugh. Long story but was mislead by sales lady. We wanted a king on a power base, she talked us into…read moretwo xl twins put together. My concern was that the crack in between them would be a problem. The sales lady said that if we weren't happy they would fix or exchange it. We were not happy at all, the mattresses kept sliding apart. We called and told them that we wanted the original, king mattress we had picked out. They said sorry it can't be fixed. After complaining online they agreed to fix it. We kept the bases and they took the twin mattresses back. Then when we got the replacement, we realized that they had simply glued the two twins together. Now there's a raised hard lump down the middle. We can't afford to replace a $3000 bed so we're stuck with it. We appreciated that they fixed it but It's really not comfortable.

    I picked up my custom made boat mattress last Friday afternoon. I slept on it Saturday night and…read morecouldn't be happier. The fit was excellent, which was a challenge because of all the angles, and the comfort is superb. I would put it up against the Tempur-pedic I have at home. The staff were very friendly, from the minute I walked through the door to get an estimate, to the guys that helped load it in the car. Price was very reasonable for a custom boat product and it only took a little over a week to complete. They will be my first stop the next time I need any kind of mattress.

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    Mattress Maker Of New England
    Mattress Maker Of New England
    Mattress Maker Of New England

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    Mattress Firm Pearl Plaza

    Mattress Firm Pearl Plaza

    3.5(22 reviews)
    6.3 mi
    $$

    Someone was recording me for no reason, and the experience left me feeling confused, uncomfortable,…read moreand even a little powerless. In today's world, where almost everyone carries a phone with a camera, being recorded has become very easy and common. However, when someone records another person without permission--especially when there is no clear reason--it can feel like a violation of personal space and privacy. The situation started like an ordinary day. I was going about my business, not doing anything unusual or wrong. Suddenly, I noticed someone nearby holding their phone up and pointing it directly toward me. At first, I thought maybe they were texting or taking a picture of something behind me. But after watching for a moment, it became clear that the camera was focused on me. The person wasn't speaking to me, explaining what they were doing, or asking for permission. They were simply recording. This immediately made me feel uneasy. When someone records you without explanation, it raises a lot of questions. Why are they filming me? What do they plan to do with the video? Will they post it online or share it with others? In a time when videos can quickly spread across social media, the idea that a private moment could be shared publicly is worrying. Even if the person had no harmful intentions, the lack of communication created uncertainty and discomfort. Another reason this situation felt wrong is that everyone deserves a basic level of respect and privacy. While public places often allow photography and recording, that doesn't mean it is always respectful to record someone without their knowledge or consent. People should think about how their actions affect others. A simple conversation or request--like asking, "Do you mind if I record this?"--can make a big difference in how the situation feels. The experience also made me think about how technology has changed the way people interact. Cameras used to be larger and more noticeable, so people were more aware when they were being filmed. Now, with smartphones, recording someone can happen instantly and quietly. Because of this, it is more important than ever for people to use technology responsibly and consider the privacy and feelings of others. In the end, being recorded for no reason was a small moment, but it left a lasting impression on me. It reminded me how important respect, communication, and personal boundaries are in everyday life. Technology gives us powerful tools, but it also comes with responsibility. Recording others without explanation may seem harmless to some people, but to the person being recorded, it can feel intrusive and unsettling. Respecting others' privacy should always come first.

    Bought a bed during the holiday sale. Tania helped us through the process and was very knowledge,…read morehelpful, and friendly. We got a good deal and are happy as we walk out the door!

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    Mattress Firm Pearl Plaza
    Mattress Firm Pearl Plaza
    Mattress Firm Pearl Plaza

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    Mattress Factory Direct - mattresses - Updated July 2026

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