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    We Believe Wellness Center

    5.0 (4 reviews)
    Closed 6:00 am - 9:00 pm

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    True REST Float Spa - A rare glimpse at the mandarin dragonet

    True REST Float Spa

    4.2(196 reviews)
    33.9 mi

    I am extremely disappointed with my recent experience at this float spa's Tempe location…read more I was previously a loyal member at their Scottsdale location from 2020-2021 and had wonderful experiences. After moving away and later returning, I reestablished my membership and began visiting the Tempe location. Until recently, my visits had been positive. A month ago, I was involved in a serious car accident and needed to pause my membership while recovering. I communicated this with management and was told my account would be paused. I was also told I could still float during that time. In fact, I came in the week prior to this incident and had a seamless, excellent experience. However, my most recent visit was completely different. When I arrived for my scheduled float, I was met with hostility and unprofessional behavior from the front desk staff member, Jeremy. From the beginning, his demeanor made me feel unwelcome, as though I did not belong there. He insisted I update my card before I could proceed, despite the fact that I have an active membership and a valid card on file. I explained I could update my card later, or he could use the existing card or a gift card on my account--but he refused all options except my gift card which he didn't want me to use unless I gave him a different card. I explained to him the card on file was fine. Ultimately, I was forced to proceed under stressful conditions, which completely disrupted what should have been a therapeutic experience. My float was filled with anxiety, and I ended it early--something that has never happened to me before. After my session, the poor service continued. I was given tea but then left unattended for over 30 minutes. I was not offered any of the post-float amenities included in my membership, such as oxygen or the salt cave. I eventually gathered my belongings and prepared to leave. As I exited, Jeremy called out to ask if I wanted to schedule another session, then told me I could not return until I updated my card. This was both confusing and inappropriate, especially since I had not been billed, nor had any payment attempt been made on my account. When I tried to calmly understand the issue, I was met with dismissiveness and escalating rudeness. He ultimately directed me to email the manager, then abruptly ended the interaction by slamming items and walking away. I left in tears. As a person of color, I cannot ignore how this interaction made me feel. I have never felt this way at this business before, but this experience raised serious concerns about how I was treated and why. I contacted the manager, Amanda, and was initially blamed for the situation. Only after further clarification did she apologize, stating she had not been given the full story. While I appreciate the apology, the damage had already been done. I have since canceled my membership. Paying $200 per month should come with professionalism, respect, and care--especially in a wellness environment. No client should ever feel disrespected, dismissed, or unwelcome. I will not be returning.

    Worst experience ever. Called me 30 minutes before my appointment they would not be able to accept…read moremy voucher. They said it was a simple mistake but we're unable to do anything about it. Drove 40 minutes to this location for absolutely nothing. The staff was rude and unwilling to help the situation. I will never go to this or any True REST Float Spa and will make sure no one I care about does either. This was supposed to be a gift and was nothing short of a nightmare.

    Photos
    True REST Float Spa - Fresh tea of the day and Flavored Oxygen Bar

    Fresh tea of the day and Flavored Oxygen Bar

    True REST Float Spa - The main lobby

    The main lobby

    True REST Float Spa - Pod room 1

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    Pod room 1

    True REST Float Spa - Relaxation and Oxygen area

    True REST Float Spa

    4.6(74 reviews)
    19.1 mi

    The staff was very accommodating and Ariana at the front desk was super helpful in guiding us…read morethrough the first time process. The float itself was very relaxing. Definitely a unique experience.

    I went back to this place after a couple of years away. The process is pretty straightforward. Sign…read moreup for an appointment online. Get there a little early (especially if it is your first time so they can go through the orientation). Get into your room, put earplugs in, shower, and then head into the pods. Th experience in the pods differ for everyone. Once you calm down enough, and are floating in the middle, it is quite the experience. It's like being transported to space. An hour in the pod is enough time to destress after a long day or week. As someone who has anxiety, sitting in a dark pod can be triggering a bit. They do have light options in the pod, which do help. However my experience this time was a couple of moments of spasms and a few moments of calming myself down. Worse comes to worse you can al and sit up or keep the pod hatch open the whole time too. But the experience is a lot better with it dark and closed. I had the membership years ago. It takes a few floats to get used to the experience,but it was well worth it. Price is a bit on the high side, but that's to be expected. If you have time every month, the membership is worth it. But a float every once in a while is worthwhile.

    Photos
    True REST Float Spa - Bathroom Mirror Decor  A Daily Reminder

    Bathroom Mirror Decor A Daily Reminder

    True REST Float Spa
    True REST Float Spa - Water Massage Machine

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    Water Massage Machine

    True REST Float Spa - Entrance

    True REST Float Spa

    4.5(142 reviews)
    39.1 mi

    I don't write a ton of reviews, but this one's worth it…read more I had an incredible experience at True REST Float Spa. From the second I walked in, you can tell they take pride in what they're doing. The place is spotless, the vibe is calm, and everything feels intentional. What stood out to me right away was the staff. Super welcoming, very professional, and they actually take the time to walk you through everything so you're not guessing or feeling awkward your first time. They explain the process, what to expect, and answer anything you throw at them. The float itself... honestly, you just have to experience it. It's one of those things that's hard to explain but you feel the difference right away. Mentally and physically, I walked out feeling reset. I've got to shout out Keeley. She was/is amazing. You can tell she genuinely cares about the experience you're having. Because of how everything was handled, I ended up signing up for a membership on the spot... and completed my second float 48 hours later and I'm already planning my next session. If you've been on the fence about trying this, stop waiting. Just book it. You'll get it once you do.

    True REST Float Spa is a really cool concept. My mom was visiting from out of town and wanted to…read moretry it so we went together. We were both interested in high concentration Epsom salt, sensory deprivation, and relaxation. But unfortunately we both ended up not loving it :( It was super easy to schedule an appointment, they have a great introductory offer for first time floaters, Keely was amazing at explaining everything to us, and helping to manage our expectations and answering our questions. I love the salt lamps inside! You shower before using the pod, hear music for 15 minutes, then float in darkness (there is a light if you choose to use it) and silence for 40 minutes, then music comes back on for a five minute warning before it's time to get out. The water is skin temperature but I was actually a little bit cold during my float. I tried floating without using any support devices but decided to use the halo when I started to feel some tension in my neck. At one point I did get some salt water in my eye and it does burn pretty bad but they have a spray bottle and washcloth to rinse it out. The reason I didn't love it is really no fault of theirs. I had a hard time quieting my mind. Maybe if I didn't have so much going on, I could have quieted my mind and had a more peaceful experience. I was also a little bit cold so I kept moving around to try to submerge the cold parts of my body to warm up a little. I didn't mind the humidity in the pod and didn't have trouble breathing but my mom really didn't enjoy that part. I got a little nauseated afterwards and chose ginger and mint oxygen scents to try to help with the nausea. Keeley was so accommodating and let me change my sense a couple times. If you're interested in the concept, definitely give it a try! It was very clean and the staff were very kind.

    Photos
    True REST Float Spa
    True REST Float Spa
    True REST Float Spa

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    True REST Float Spa - Floating euphorically in 1200 pounds of Epsom Salts

    True REST Float Spa

    4.6(112 reviews)
    31.9 mi

    Review of Gilbert TrueRest…read more I downloaded the app after reading reviews on yelp for this facility. I was able to book a first time appointment with the app. However I still had a few questions so I sent a message via the app. I received a personal callback from a Gilbert staff member. They left a very detailed message in regards to questions I had sent them and answered all of them and made me feel very comfortable with the initial contact. Went for my first visit yesterday. Cannot show enough gratitude to both Holly & Iga for the tour, their kindness, and patience during that first visit. They even went as far as sending me links to both a video as well as the manufacture of the most comfortable relaxing chairs I have ever been in. As a person who has struggled with physical pain and mobility issues, they were able to book me in a room with grab bars to assist me during my experience. What can I say about the sensory deprivation tank? It was my first experience ever using one. While I had anticipated issues getting into the tub there were none. Both ladies have made several suggestions on how to ease that transition as well as answering every question I had thought to ask. I also suffer occasionally from claustrophobia, and was concerned whether or not this experience would be a good one. Informed that I could leave the lid up or slightly ajar via the hydraulic lifting system alleviated all my concerns. The choice of music and/or lighting within the tank are completely optional and controlled by the user. The actual experience was one of the most relaxing I had had in my life. As a logical, analytical, overthinker; I was able to release and just relax in the tank and my physical body melted away. For almost an hour I felt no pain or discomfort. Of course, 1000 pounds of Epson salts and 10 inches of water definitely helps that as well. The magnesium that your body absorbs while in the experience is 1000 times better than the magnesium spray are used nightly on my limbs. I was so impressed I joined a membership for two floats a month. Upon checking out I was gifted a bracelet aromatherapy as well as a small gift bag. The Gilbert facility had the kindest staff I've met. As well as enjoying the privacy, lack of noise, and lack of sight the room and tank provided. I found this to be one of the most worthwhile endeavors I have tried. So I have to say that I would recommend this type of treatment and/or relaxation session to anyone who has an opportunity to try it.

    We purchased gift cards to the True REST Float Spa ten years ago. We chose to try and use them…read morelast week and the owner did honor them! My wife and I enjoyed the one-hour float and the oxygen bar afterward. The front desk lady was delightful and provide good instructions and tips. My wife and I had differing experiences with the overall float but in general had a great experience.

    Photos
    True REST Float Spa - Stress relief

    Stress relief

    True REST Float Spa - Better sleep at night

    Better sleep at night

    True REST Float Spa - Enter "inner space"

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    Enter "inner space"

    We Believe Wellness Center - saunas - Updated September 2026

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