02/14/22- Monday…read more Great customer service!!! Will return definitely. They offer 25 percent off. Thank you so much!!!!

I have used this location for years and overall I've had a good experience until my last visit. As…read morealways I requested to have my dress shirts and pants starched and I was told NO. The young lady and older gentleman told me I had to get whatever service is recommended on the garment care tag. Out of 18 pieces of laundry only two pieces could be starched. Even though they have literally been starching my clothes for almost four years they still said no. I had no choice to leave my clothes last time but not in the future. Now I have to find a new cleaners.

I've been to this location at least 4 times and it did not seem customer service was at their…read moreforefront nor following directions. Here you have a double crease on a military press. When I asked for a military press I get a rushed, yes yes I know from the front person; but the result is different. This place lost my business.

I'm in a generous mood today so I gave this pathetic place one star. They do a horrible job at…read moreCleaning. Actually, they charge you in a but don't actually do any cleaning. They just up and occasionally steam it and send it back. The clothes continue to stink have all different kinds of stains, and the owner is very rude, arrogant, and despite promises by the staff that he reach out and talk to me, he never called. If others have had the same issue, please let me know since one of my family members is an attorney and I'm very interested in filing a lawsuit for poor but more importantly, extremely rude behavior and insulting demeanor

After new owners (Hill Park Cleaners?) took over, the wait times went from 1-2 mins to 20-45 mins…read moreto drop off or pick-up. They went from great service to terrible service. Turnaround went from next day to several days or more AND they are late for many people. I waited for over 40 mins for an order of 3 shirts - which they had lost and lied about it - until it was determined that they booked it under another customer's name. One young woman working there from before seems to be the only person who knows how to do anything. They should make her manager and double her pay if they want to turn things around. If you have to pick-up go in the drive through, because they were being served faster than people inside. Please someone tell me where else to go instead of this place.

Beware!!!! Please do not use this dry cleaning service. The prices increased dramatically and was…read morenot informed of the new prices. The store manager and the "#2 guy were rude, sarcastic and just plain unprofessional regarding my request. In addition while I was talking to them two other were in the store: one customer's clothes was lost, had been lost for weeks, and the other one they couldn't find his clothes. My total bill was $63.91 for 2 dresses, 2 shirts and 3 pairs of pants. Like be for real!!!!

I V been using royal cleaners. for 4 years now and im more impressed every time wiht the…read morecustomer service team and the excellent work they do we had a party and i brought in my wifes and my daughters dresses, all dirty and heavily stained and they did an excellent job with them i know they dont do magic but they returned them in much better condition than i expected great job, im more than grateful to them thank you so much. i recommend them 100%100

Warning - Do NOT take your leather goods here!…read more I brought my 100% leather coat (purchased in Italy) to Royal Cleaners to have it cleaned and stored. Before leaving it, I specifically verified with the manager that they were able to properly clean real leather. She confirmed that they could. When I picked it up a week later, the coat was completely ruined -- the leather was faded, there was a hole in the front, and the sleeves were damaged. When I showed the manager, she said she didn't have to inspect it when it returned from the outside company that actually did the cleaning. I requested the name of the company they used and their business insurance information from both the manager and owner. They refused to provide it. Even my attorney attempted to get the information, but the owner still refused to cooperate. I eventually had to take them to small claims court, but the judge wouldn't review all the photos, emails, or attorney letters. The judge stated I should sue the company that cleaned the coat -- even though Royal Cleaners was the one who hired them and took responsibility for the service. This entire experience has been extremely frustrating and disappointing. If you value your leather or designer items, do not take them to this cleaner.

Absolutely phenomenal service! Came in to get some pretty large alterations to my suit (I ordered…read morethe wrong size online!!). The couple that helped me was extremely understanding and friendly, and they took care of me right away with zero wait. I don't usually write reviews, but there's one situation that specifically made me want to write one. I was stressing out a lot because I realized I needed my suit earlier than I had originally asked. I was worried it wouldn't be possible to get the tailored suit any earlier. But the owners were so understanding! They looked further into my situation and were actually able to get the suit to me THE SAME DAY!! Now THAT is service!! I don't get alterations often, but I felt like the price was pretty fair. I paid $126.85 altogether with taxes: this included pretty major alterations to my two piece suit PLUS full pressing and dry cleaning. They did all of that in less than a week for me, which I felt was super fast!! While the price is good, I'm really writing this review for the service. The couple who run this place are just so kind and friendly. They have absolutely earned my stamp of approval; I'm not sure when I'll need dry cleaning and tailoring services again, but I am sure of who I'll be going to for help! Thank you again, Dapper Cleaners, for helping me out.

Very friendly staff. During drop off at first visit they took the time to go each items needs and…read moreeven provided information of other services that they provide. Today at pick up once again very welcoming and after pick up of my items the clothing looks nice. Dropped off another order today.

Ruined my sports hoodie, been over a month. No one answers the phone, returns calls or has…read morecontacted me. Ive been there to get resolution and nothing....

Good service until today. I took in 7 shirts Saturday and picked them up today. 1 of them was in…read moreits own blast bag on a hangar. The other 6 were stuffed into another plastic bag on hangars so tight that I will now have to steam out the wrinkles caused by that myself. Gone from good to horrible. Not sure I'll be back. Any other suggestions in that general area?

I had some clothes dry cleaned for a trip to Europe. One of the items was a very nice pair of Ann…read moreTaylor pants. The Kwik Sry Cleaner at 10045 Custer Es McKinney ruined them. They added another crease down the front along side the original crease. i don't understand how they couldn't see that and correct it. They also tried to remove a small spot on one of the legs and left a white bleached circle around it. They refused to return the 16.00 it cost to have them cleaned. The manager blamed the manufacturer of the pants. I'm so disappointed that they don't care about good customer service. They've lost a good customer because of this. They won't be getting anymore of my money.

Great and efficient service from Kwik Dry Clean. I've been a customer for years and have not been…read moredisappointed in the service provided. We're always greeted with a smile and an immediate turnaround time. Love this place.

Great cleaners! They always do a great job and their alterations are always perfect! I had pants,…read moredresses, uniforms altered all perfect!

I have trusted my clothes with Eco Green for 5 years. They have done an excellent job, their staff…read moreis friendly and they show an unusual flexibility. I will not go elsewhere! Michael Schofield