This used to be called Imperial Cleaners, but has changed it's name on the outside to We Care Cleaners & Tailor. There is a sign on the front door that still reads "Imperial", so the whole thing is a little confusing. Regardless of what the name is, they do good work. I have been here a handful of times, mostly for tailoring, and they've been great. The last time here, I had some clothes dry cleaned and they did a very good job. Honestly, I've come here for tailoring of my Halloween costumes and they have always done a great job. There are a few parking spots in front that are only for the patrons of We Care Cleaners, but it's not hard to find a spot in the large parking lot of this shopping center. read more

See all

I took a beautiful navy silk charmuse blouse in to be dry cleaned. It had a couple of spots on the front and the counter clerk stickers on the spots. when I went to pick the shirt up the spots had not been treated. the clerk re-marked the spots and requested a re-clean. When I went in to pick up the shirt it was faded and had grey streaks all over it like it had been washed with a load of wrangler jeans. My beautiful silk blouse is ruined. I requested re-imbursement and was offered $20 for a $100 plus blouse. I walked out with my ruined shirt and did not accept the "settlement". This dry cleaner does not know how to handle fine silk fabrics nor do they stand behind their work. Another cleaner in another town accidently washed and ruined silk Dianne Von Furtenburg shirt but they paid me for the full price of the garment. That is my expectation when a dry cleaner ruins a garment. read more

Best alterations in McKinney! We have been using we care cleaners for more than 15 years.

They went above and beyond in their customer service. I dropped off my daughters dance recital costume to get cleaned a couple days ago. Come the day of the recital and I had completely forgotten to pick up the costume and they were closed for the day. The owner was able to meet us after hours and help get my little girls costume so she could perform. They saved the day and we are so thankful! I don't know many businesses that will do that we will be customers for life! read more

Hands down the worst cleaners ever. We took multiple articles of clothing to this cleaners and they shrunk and/or damaged over half of the clothing. When we attempted to contact them regarding a refund, the owner dodged our calls and never responded. I will never go to this cleaners again. Beware!!! read more

To summarize this place into one experience: when I picked up a load of clothes, they had attached an envelope to my order with a $20 bill that I had left in the pocket. I have tried lots of cleaners all over the country, and know that I have left money in pockets before and this is the first place to ever return in. Also, their service is fantastic. They always make recommendations if they see seams that are tearing or other items that need to be fixed. They also take extra care with the shirts that I appreciate. Couldn't ask for a better cleaner. read more

I've never had a dress hemmed before, so I was very inexperienced and nervous about walking into a tailor by myself. Nonetheless, my experience here was very simple and straightforward! The lady in charge was very patient with me as she walked me through the process, and the hemming was very well-done (I even received compliments about it!) for only $20. Will come back again! read more

DON'T GO THERE!!!!! My daughter lent a formal dress to a friend. The friend took it to this cleaner for a couple of small spots and they ruined the dress. When the friend picked it up there were splatters everywhere and the bow was pinned on. They claimed that there was glue under the bow and that is what did it. The refused to accept responsibility for the dress and the manager's answer to me was to take it back where we got it. That was in Seattle and we now live in Texas. I DON'T THINK SO. When asked to make it right they finally offered a $50 credit for their store. I don't use that cleaner and after their attitude with this I never will. read more

I've been using this cleaner exclusively for about 8 years. I go in at least once a week. They do a good job cleaning and pressing clothes, but they're dishonest. On two occasions they have lost clothing and not taken responsibility for it, until, that is, they found it. The first time I was missing 4 or 5 shirts. "No, no, we give you everything!" Several months later they found the shirts. "So sorry." Recently, I had taken a suit to be cleaned, and when I got it home, the coat was in there along with an empty hanger. It was obvious that the pants had fallen off. The man that owns the business was openly hostile, accusing us of having lost the pants. "We give you everything! You lose it!" After about 5 minutes of arguing with him, his wife finds the pants. "So sorry. This only happen, like, 2 or 3 times." The location is convenient, but I'll go out of my way to avoid them now. read more

Rip off! I drop off two shirts they charge me around 6 buck so I go there agin they charge me 11 for the same two shirts so I ask why is it more expensive they said because they are lady's shirts we have to do a special process. read more

This cleaners has location going for it, but that is about all. Drop off your clothes and don't expect to get a ticket or a receipt to show what you've left them with. Wonder what happens if there is a dispute... And, if you have them repair something, expect to get it back in a pile on the counter, not hung on a hanger or even folded. The women don't smile and really don't seem to care about the business or the customers. While they do a good job with men's dress shirts, so do many other cleaners in a crowded market. This is a joyless business with a unpleasant vibe. You can do better. Much better. read more

I asked if they would sew my daughter some pajamas. They said yes, measured her, and I gave them the fabric and told them exactly what I wanted. I got a call a couple days later to tell me they didnt want to do it anymore because it was going to be too much work. Wow. Needless to say, I was pissed. I was willing to pay whatever. They definitely lost some money read more

Over priced and the clothes don't even seem clean. They don't tell you how much it will be until you pick up. My fault for leaving the items but I thought I'd give the place a try since the location is convenient. They even had someone else's sweater mixed in with my stuff at pick up that they were trying to charge me $8 for. read more