Great and efficient service from Kwik Dry Clean. I've been a customer for years and have not been disappointed in the service provided. We're always greeted with a smile and an immediate turnaround time. Love this place. read more

I had some clothes dry cleaned for a trip to Europe. One of the items was a very nice pair of Ann Taylor pants. The Kwik Sry Cleaner at 10045 Custer Es McKinney ruined them. They added another crease down the front along side the original crease. i don't understand how they couldn't see that and correct it. They also tried to remove a small spot on one of the legs and left a white bleached circle around it. They refused to return the 16.00 it cost to have them cleaned. The manager blamed the manufacturer of the pants. I'm so disappointed that they don't care about good customer service. They've lost a good customer because of this. They won't be getting anymore of my money. read more

The quality of service for this business is beyond poor. The business has repeatedly soiled and damaged the collars of my shirts, some beyond repair. I recently complained about this matter and left several shirts for redo. They did not even attempt to redo these items. I retrieved the items, took them to a neighboring dry cleaners and just received them in fabulous condition. It is obvious this business ONLY provides substandard service with unprofessional attitude with overpricing. If you value your items to be properly handled and cleaned, go elsewhere. This place will ruin your property!!! read more

I have been going to this business for years. Then I noticed recently that all of the buttons on my husband's jacket were crushed. I brought in new buttons and most of them were sewed on. Unfortunately I brought in my little black dress with a matching jacket. First they were lost, then found but ruined. Shrunk and I do not know what sharp ingredients they used but I was unable to wear them again. The owner promised to pay me half the purchase price of dress and jacket. I only wore it once. Never received the amount. read more

Outstanding work great service this is got to be the best dry clean in the frisco Prosper Mckinney area

I gave two t shirts for dry cleaning. When I went to pick up they charged me $4.99 each. They don't have any prices published. It's unbelievable. Rip off place. read more

Kwik Dry Clean Super Center - Look at the receipt - Two regular cotton t shirts - Dry Cleaning Near Me - Frisco, Texas

I should have read the reviews before taking my clothes to this dry cleaners. The prices are extremely HIGH!!! I dropped off a dress and a little kid size suit to be pressed and was charged $41 at pickup. RUN from this place! Highway robbery! read more

Beware... Terrible work. I brought my drapes in to be dry cleaned, they shrank 4 inches.

My favorite dry cleaner for a long time. Great quality work and fair prices. The owners are such wonderful people and genuinely care for their customers. read more

Quality work at fair prices. Professional and outstanding service. I have been going here for the last few years and there has never been a single issue. read more

I will not go anywhere else for cleaning services. I have u them for years and they have never let me down.

Fantastic service! I have used them for last 6 years. The owners are such wonderful folks. They have stayed open 30 minutes longer just for me to get clothes before a business trip. Prices are very fair and service is outstanding. Highly recommended!!! read more

I have been using Kwik Dry Cleaners for years and will continue to use them for all of our my Dry Cleaning needs. As a Captain for a major airline, it's very important for me to look my best at all times in my uniform. I can rely on Kwik Dry to always have my uniforms looking topnotch at all times. If your wanting a professional look to your clothes, either for work or play, I highly encourage and recommend Kwik Dry Cleaners, the absolute best in McKinney/Frisco. Outstanding customer service! read more

I have been a patron of Kwik Dry Cleaners for years. Their service is impeccable. Not only their service but the man and woman who own KwikDry. They are caring and go above and bringing being just dry cleaners. I HIGHLY recommend their service. You will not be disappointed. read more

I would 100% recommend this cleaners! They are fast, responsive and very professional! Rashy and Deeti went above and beyond to make sure I received my clothes as soon as possible! The clothes were dry cleaned perfectly and the price was very reasonable! Very happy with the service. read more

When I picked my ski jacket, I found serious damage for that. I asked the owner what happen, but he said that I did this damage by myself. It is totally ridiculous, why do I mess up $600 jacket? For what? Even he pretended store manager, even I know he is the owner. He is very rude and didn't take any ownership. If you have to go there, take picture in front of them and when you pick up, check in front of them instead drive thru. read more

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Kwik Dry Clean is awesome. It was slightly after closing so I called and ask if they were open and the guy working said they were closed. I ask if there was any way I could come and pick up my clothes which I needed for a meeting the next day. He ask where I was coming from and I said I am 5 mins away. He said I will wait on you. This is awesome service. There are two cleaners closer to my home and because of the exceptional service I received, Kwik Clean will always be my cleaners of choice. Thank you very much for exceptional service on 10/5/22. read more

This place ruined over four suits, dress shirts and the shirts that were not ruined were filthy not clean, luckily otherwise all out cloths would have been ruined. DO NOT GO HERE! They refused to take ownership as well. We will see you in court! read more

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I should have checked the reviews first. My experience is consistent with the reviews below. I too have been overwhelmingly disappointed with their nonchalant attitude towards the clothes they messed up. DO NOT RECOMMEND. read more

They go the extra mile! I called them because I was running late and they were willing to wait after closing for me to pick up my clothing.

I go here weekly. Never had an issue. They make it easy to drop off and pickup. They are quick, same day. Very happy with the service, great operation. read more

Forty years of my life has required me to wear some type of uniform, so when I moved to Prosper a few years ago one of my top priorities was to find a quality dry cleaners. It was important that the white shirts stayed white and starched and the uniform neatly pressed. It took me a few tries and I drive a little further but I finally decided on this place. I believe the new owners purchased this place about the time I started coming here. Dipti, the counter clerk, always greats me with a smile and friendly service. They even give laundry bags for after hours drop off for when you are making that late night Kroger run. Keep up the good work! AA Captain D. Shroyer read more

They are fantastic. I was running late from work, they offered to stay a few minutes past 6 so I could get my clothes for my trip. Customer service at its best. read more

They were very helpful and knowledgeable about removing stains from a formal jacket. I was delighted to get it back with the stains gone. They also dry cleaned a formal men's suit perfectly. Very nice owners and excellent service. Highly recommended. read more

*****STOP, GO SOMEWHERE ELSE***** They lose your items, still charge you for them, never call you back, RUDE... No solution to fix the problem, inform you to call the manager back at 7am, NEVER ANSWER THE PHONE. Give out Bogus information, fake names, hang up on you. And again, THEY CHARGE YOUR ACCOUNT!!! ***PISS POOR CUSTOMER SERVICE**** If I could give them a ZERO I would... read more

Kwik Dry Clean Super Center - Dry Cleaning Near Me - Frisco, Texas

Decent service overall as of late, though I have had a few issues with them in the past as far as not getting my clothes on time or cleaned properly. Will be updating this if any jobs are messed up or done improperly. read more

This place is over priced they charge too they do a poor job and the place is not even clean I would not trust this place I was very unhappy with their service. do not trust them with your clothes , read more

Terrible place. Your clothes will be damaged. Don't ask them your any valuable clothes.

I just can't do it anymore. After giving second, third, and fourth chances, I am giving up. Oftentimes my shirts come back dirtier than when I dropped him off. I actually wash my shirts before dropping them off, and somehow weird oily stains show up on them. And I don't know how many hours I have wasted waiting in line there. I always seem to end up behind someone who is complaining about the appearance of his or her garment, or the staff has lost someone's garment. So I wait, and wait, and wait while the staff tries to fix the situation. Usually about 15 minutes. But many 15 minute episodes add up to hours. read more

I USE to use this cleaner for my husbands business shirts. They use to charge $1.29 per shirt and would charge .50 to crease the sleeves. I just went in and their prices are now $4.49 a shirt with creases. They are SO OVER PRICED. I will be finding a new dry cleaner to use. read more

I have used this cleaner for a while simply because they were close to my house, not any more. They have ruined several of my shirts coming back with some sort of dark stains. The last straw was the last time I went in I was charged almost double what it should have been. I asked to speak with a manager and he wasnt there. I have called several times, each time being told they didnt know when the manager would be there or how I could get a hold of him. How do you expect to successfully run a business without any sort of management or supervision, the owner really needs to take some ownership. read more

Horrible cleaners! Run by kids. Manager only there for an hour a day. Took 6 trips to finally get a refund for ruining a brand new shirt. Have used for years and close to home, but finding a new one. read more

Not Kwik lol and mediocre service. I tried Kwik 1st but they drove me to Art Cleaners. Art is way better and conveniently close for me still. Wish I would have started at Art 1st, I should have checked yelp. read more

This Dry Cleaner lost a designer dress and tried to give me someone else's item. Took 2 days of calls to get the manager. Was advised that we had to wait because of the cost of the dress. Waited 1 month and then had to show up in person because their phone wasn't working for 2 days straight. Not only did the manager not remember anything, but he only offered to pay $100. Really? Response I received was - "how do I know it was a designer dress and how much it cost". My response - how do I know what you did with my dress? read more

I have been using them for years and can't figure out why. The last time my husband dropped off he asked me to pick up for him but didn't tell me that he hadn't paid in advance (as the sign in the door clearly states as mandatory). When I went to pick up they charged me extra for "stains" on some of his shirts. I told them there were no stains on the shirts when they were dropped off. Was told to call the manager which I found humorous at the time. I told my husband to ALWAYS pay in advance as I believe this is part of their scheme to charge more. This morning I dropped off 9 shirts. I believe it was the manager who took them. I dropped them on the counter and he picked them up and said "ok, will be ready after 5". I said well I need to pay now. He said no, it "takes longer". I said "I would rather pay now as I'm not sure who in my family will be picking up, and I would like some sort of receipt of what I dropped off". He seemed highly annoyed at this. He ended up letting me pay in advance after I told him I didn't care how long it took and so that I had something to bring when I pick up to prove that the items that I left ARE ACTUALLY MINE. Apparently anyone can just walk in, give a name, and pick up clothes that might not be theirs. I find this strange. I'm going to try Payless Cleaners next. They seem to have better ratings. read more

Very overpriced with no apololgy from the manager for charging such high prices.... the pricing is Deceptive because the huge sign out front clearly indicates $2.49, However; you are charged $3.49... a dollar increase and when I questioned the personnel I was given the story that their prices increased two months ago. I advised them they should make their customers aware of price increases and was told they had put up a sign....which I for one never saw. The manager said they provide a higher quality of service than others in the area.....I won't be going back to this location yet, I will be contacting their Corporate offices located in Dallas to complain of their franchisee misrepresenting their pricing.... seems shady to me.. read more

I was extremely disappointed in the Manager Lashee (not sure of correct spelling). I took a new shirt in, it came back with a black ink spot on the front. When I pointed it out he said they didn't do it. I told him it was brand new, that it wasn't there before and I'm sure it was an accident. He asked how much it cost, I said $20 and if it doesn't come out no worries I'm happy to take $20 in dry cleaning credit. He said he would try to get it out. When I would come back he said he was still working on it and finally today I got it back and realized he never had to get it out. When I asked to speak with him, employee went to get him, came back and said she was mad at him, he wants her to lie and say he wasn't there as he was running out the back door!!! Really?!?! A grown adult, the manager or owner of store acting so sleazy!! Makes me wonder what else he is being sleazy about??? read more

If I can give give this place a ZERO I would. I dropped off my husband suit jacket off to get it dry cleaned and when I went back to pick it up it was damaged. I've been going to this cleaners for over 9 years and recently it's been sold to new owners. The new owner is a horrible person, he has zero respect and zero customer service skills. He claimed that he needs to check his cameras to double check the damage was done at the time. He claimed that the suit jacket is old and he didn't care less that it was a new jacket. I showed him the receipt and he didn't care one bit. He had the nerve to tell me, I dropped it off damaged and he was not taking the blame. I would pay extra money for a good service, or even if he admitted to ruining the jacket. He did not refund us the money and he was not going to admit that the damage was done at his cleaners. I will be contacting the Better Business Bureau. His business needs to be shut down. read more

Wow! Worse service ever. I brought in a pair of shorts. I wanted 2 buttons fixed. Got the shorts back and the buttons were not fixed. I brought them back, as I paid for the service so I wanted them to fix their mistake. I also noticed that they safety pin wrap on your clothes. I asked the lady to please fix the buttons and do NOT put safety pins on my shorts. The lady told me okay. So what a surprise when I picked them up the second time safety pins are in my shorts. Ugh! I will take my business elsewhere. read more

I have used this dry cleaner a few times, and have been pleased with the timeliness of the service, the cleanness of the clothing that they cleaned for me, and the customer service. read more