I just want to point out that the stuff is beyond amazing. I decided to take my kids today, 2 & 4…read moreyears old. I was really upset because of a Dad and his little girl, must have been 7, 8 years old we're in the toddler area. The girl had an accident inside the ball pit and I overheard the Dad scolding her for peeing, but didn't inform anybody that she even had an accident. My son was in the ball pit when this happened, and I noticed that there were wet footprints on the floor and on the edge of the pit. I grabbed the spray that they had and sprayed the area down, not thinking anything of it. One of the staff noticed that I did that and right away brought towels and sprays to clean the area and another staff member came over and asked me to take my son out because they were spraying chemicals in the pit area to sanitize. When I took him out, he was completely covered in pee all over the back of his shirt & shorts. My son wears diapers so I know it wasn't him. I was really upset, and I told the staff, I went to go talk to the manager about it, and they fully refunded me for the time that I was there. My kids were upset cause we had to leave early, we were 35- 40 minutes in & the guy in the front gave them lollipops, with my approval, to help me calm them. The staff there is amazing and on it about Cleaning and sanitizing everything. They shut the whole toddler section down just so they can sanitize the entire area. As far as that, Dad, it's extremely disgusting that he tried leaving without saying anything to anybody. Accidents happen that I understand but keeping it to yourself and then trying to leave without informing staff is beyond me.

Hello To whom this may concern,…read moreI was with my granddaughter at your location on Saturday May 9th. Would like to inform you that I will be filing a police report because I had my iPad stolen at your place of business. We were told we could not bring our personal belongings in and would have to leave it with stroller in the front of your store. When I returned to my car realized my iPad was gone. Not sure if this was an inside job or if this is a common occurrence at your place of business but I will most definitely not be returning and will advise friends and relatives of the potential theft going on at your place of business. Your employees are more concerned and watchful over whether you put outside food in your mouth over making sure you don't go over your paid time or customers coming in smelling like they smoked weed in the parking lot.

Friendly Staff! Place is clean…read moreMy daughter always has a great time here. Price is reasonable and you are always welcome to come back and not be in an hour time limit! Great for all ages

We visited for the first time today, and overall we had a great experience. The space felt very…read moreclean and well-maintained. I was a little worried it might feel crowded or messy since it's an indoor playground, but it was surprisingly spacious and comfortable for the kids to run around and play. There were a variety of play areas, so my child didn't get bored and stayed engaged the entire time. The staff were also friendly and helpful, which made the visit even more pleasant. On such a hot day, it was especially nice to have a cool, safe indoor place for kids to have fun. We really enjoyed our time here and would definitely come back again.

I came to this jumper place for one of my wife cousin kids party. It's basically street parking…read morehere because there only like three parking spots in front of this place. There a plaza next door that you can park at but it's a risk. This place only has jumpers and some slides too. There no arcade or anything else here. There also not a lot of seating inside. They have a little dining room where you can bring your food and such to eat there. It did get hot in there because the AC couldn't handle the many people eating inside. They have sign for no outside food or drinks but I think those are for people who didn't booked the place for the party. There was 2 ladies working here and they would walk around to make sure people had no shoes in the jumper area since it's socks only. They sells drinks, snacks and some toys here. The bathroom has a changing station for babies here.

It's a great way for the the little ones to burn off excess energy!…read more My kids love it.

One of my favorite places to take my toddler! It's located in a business area of Irvine with ample…read moreparking. It does get pretty busy here and we always try to go right at opening. They offer many special events throughout each month, including special hours for babies and young toddlers. Pretend City is most ideal when your child is walking. From the auto shop to the mini Trader Joe's to special events, my son loves it all! It has activities and unique areas for all ages and interests. We'll continue to go here for many more years!

Pretend city is such a unique play space for kids! What stood out to me most was how thoughtfully…read moredesigned each area was. Instead of a traditional playground, they have created miniature real world environments where children can explore different roles and interests through imaginative play. My daughter loved moving from room to room pretending, exploring, and discovering new things. From the boat area to the mechanic shop, every space felt engaging and encouraged creativity, problem solving, & independent play As someone with a background in child development, I appreciate businesses that understand the importance of hands on learning and open play. It's clear that a lot of thought went into creating an environment where kids can have fun while building valuable skills. The facility was clean, well maintained, and provided a wonderful experience for both kids and parents ... We will definitely be back!

This was a great first time experience. There is SO much marine life to explore at this place. Tony…read morewelcomed us in and gave a a quick 101 session on the corals and what would be a starter. I'll be coming back to finish my tour and possibly start my collection.

Understand what you are getting into. This is not a fish shop that has quarantined healthy fish…read more These fish have gone through being shipped all over the world and you are hoping they will survive. The prices for retail customers are a bit ridiculous considering what they are selling. I purchased a goby and it even with slow acclimation it died very quickly. I blame myself for buying from this place and even fee guilty doing so. This is not a retail fish store. This is a place where the retailers go and understand 50% of the fish will die before resale.

I called them and spoke to Graham, who had an awesome Irish accent. I had to contain myself so as…read morenot to perform my famous rendition of Zombies by the Cranberries. Alas, I held my tongue and did not sing. I booked the bubble rollers for our backyard birthday. The ultimate social distancing activity as the balls are sanitized inside and then everyone has their own ball. We had the balls for two hours and the attendants arrived 30 min. before to blow up the balls and sanitize them properly. Attendants were only there to make sure the balls were closed after we got inside. They were very friendly and helpful. I would definitely recommend this company. Everything went really well and everyone had a lot of fun.

OMG! I hired these guys for my 50th birthday to set up in…read morethe middle of Shorebreak Hotel! They were seamless, on time, great rink and skates , very professionally run. it's been more than a week since my event and my guests are still talking about the party and how it was the BEST party in their ENTIRE LIFE!! so much fun!! Thanks Emerald Events!

Literally the best!! Booked them for a kids party and all the kids had a great time - they kept…read morethem occupied and each had the biggest smiles on their faces! Service from booking to end of party was exceptional. Would 1000% book again.

Had a great experience! They setup a bracelet making table set a party I was hosting. Kids were…read morefully engaged and the beads they brought were beautiful and high quality!

My two year old never wants to leave. She's taking horse back riding lessons and she's learning so…read moremuch. Grateful for this place

beautiful people, doing a beautiful work, saving beautiful animals, we loved it, thank you!read more