I have been a loyal Elko Glass Customer since they opened in the 1980s, using them for not only my…read moreautos but also my work trucks have gone there. I have never been disappointed or dissatisfied by their customer service or the work that they have done NEW OWNERs but I didn't know when in Late March I took my little pickup in for a new windshield All was good until the next time I drove my truck and someone passed me kicking up rocks and gravel and one chipped my windshield. Less than a mile and the crack had spread almost to the top. I flipped a bitch at the hospital and went back to the glass place where they filled the chip and assured me that I would still get many miles out of it. In May, sitting in the warm sun, the chip cracked down this time. They refused me any type of compensation for that Cheap ass piece of glass that they threw in my truck I will never ever recommend Elko Glass to anyone again. SAFELITE SUCKS

Have been using this glass shop for years. Excellent service and wonderful, friendly owners &…read moreworkers

Outstanding service. Got my truck in earlier than expected and got it back even sooner than…read moreexpected. Would definitely recommended elko body shop for all your repair needs. A++ to Cody and his employees.

Highly recommend these folks. Quick, efficient, and excellent price. Took care of my problem in…read moreless than 24 hours. Definitely the place to go in Elko.

Yoel's auto body shop repaired a dent on my pick up. He completed it in a timely manner and the…read morework is impeccable. Yoel communicated well and let me know if extra time was needed.

Excellent service! Highly recommended. Painted my motorcycle gas tank, perfection. He was very…read moretimely too.

Went in for transmission issues. Prompt friendly professional and reasonably priced. Highly…read morerecommend and will go back.

We were on are way to Yellowstone. We had a problem with the truck stalling when coming to a stop…read more They diagnosed the problem and got us on way. It was only the second day of a twenty five day. We had no other problems the rest of the trip. Thank you

Guy is just an ass. Rude, yells, will say he will work on car then refuse it once you get it there…read more Over charges on everything. He might know how to work on cars but his attitude toward people and customers says a lot about his business. Go somewhere else

He used to be good im told but not anymore and I agree.Took my truck in for a 40$ special oil…read morechange and total lookover. He decided my truck was in too bad of shape so he didn't bother to give me the oil change I signed for. Charged me 80$ to put in my window which he broke in the process. He should be retired. Whenever I tell someone they say they hear a lot of bad things about him now. So add me to that list. Past his prime. Not worth a dime.

always done great work for me ! i can get in when I need to and they don't do work when it's not…read morenecessary!

Reliable fast friendly service. Have had these guys work on several vehicles. From…read moretroubleshooting, repairs, and maintenance service. Always been fair and reliable.

Super honest, fast, affordable, and reliable! Best mechanic I've ever had, highly recommend!read more

I took my car to get the brakes fixed. Someone in their shop took my car to salt lake city in the…read moremiddle of the night without my permission. The owner, Luis Valle has not refunded me the money I paid him to fix the breaks, the gas that was used to travel to salt lake city, and has not taken any responsibility. Thankfully, my dashcam captured everything!

Update: The owner reached out to me after looking into what happened. He has offered to make it…read moreright and the truck is currently back in their shop actually being repaired now. While mistakes happen, a good owner that will correct the mistakes is priceless! THAT is good business! As a current deisel owner, having a local repair shop that can be trusted for any future needs is immensely valuable to me. I will update further after I get the truck back. I am thrilled to have a running truck soon! Thank you, Jeremy! In my opinion, Neff's services were costly, inaccurate and took to long. I bought a 2018 Ram 1500 Big Horn EcoDiesel with a 30-day warranty in Las Vegas and drove it home to Elko. The truck started to experience coolant loss and overheating during the drive home, showing the tell-tell signs of a cracked EGR Cooler as there was zero visible leaks. The dealership directed me to take the truck to Neff's instead of trying to get the truck back to Las Vegas. About a week later, Neff's submitted a repair order to the dealership for a coolant system flush and heater core back flush which the dealership paid Neff's to be completed. This along with a license plate light install came to $1,360. Unfortunately, I was left out of these "repair" details. The next day after picking up the truck, thinking it was repaired, it was still experiencing the same coolant loss and I took the truck back into Neff's that day. It took Neff's over 2 more additional weeks to diagnosis the EGR Cooler failure bringing us to the very end of the 30-day warranty. Since the dealership had already paid Neff's for a "repair" the dealership is no longer willing to cover any further repairs. While most of my dilemma is from the dealership not honoring their warranty, Neff's significantly added to the dilemma by initially misdiagnosing the issue (Neff's tech admitted that verbally over the phone to me) and taking so long to correctly diagnosis the issue. The quote from Neff's for EGR Cooler replacement is also about $1,000 more than Elko Motors (the Ram Dealership) quoted. Thought that might be valuable information as well. Perhaps, if Neff's had accurately diagnosed the EGR Cooler failure initially and in less time than 3 weeks, my unfortunate circumstance might have had a better outcome. What makes me most upset is how common and known the EGR Cooler issue is with this specific truck and how long it took Neff's to diagnose it. Oh yeah, Neff's also tried to charge me for a second diagnostic charge when I picked up the truck.

100 % honest and diligent in repairs. Neff has worked on our truck since 2021. One DEP pump failed,…read moreand they warranted it 100%. We had one other item that required warranty, and they worked us right in and made it right. The Neff team went above and beyond to get us on the road. Thank you.