My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

Fantastic service. Excellent work at a fair price. I plan to use them again. The crew was able to…read morerepair gutter damage and fix my water drainage under my deck.

From the owner: Quality Work - Reasonable Rates…read more The company first open to the public in 2010 and have had years of experience providing only the highest quality services for our customers. We have worked with building owners and managers through various services that help our clients. We provide many services but have the most experience on roofing.

When the time comes to replace your home's roof you have a lot of questions that you don't know the…read moreanswers to. I saw a Klaus crew working in my neighborhood so I reached out to the Project Manager who then contacted the company's Inspector, Josh. When Josh came to inspection our roof and to provide an estimate of what our 40 year old home needed, the report was very detailed about what we needed to have done. The inspection revealed some small problems which we will be addressing with the replacement work but we had NO idea the problems existed! Josh make a thorough inspection of not only the roof but the attic area above the house and garage. (This was not a drive by inspection). The Estimate provided by Josh was very detailed and itemized for the Roof and Gutter work our home needed. Everything was listed and the price was very competitive. Looking forward to the installation.

We had our roof installed in 2020 by this company. They came at once because we had leakage from…read moreour chimney, it's doing it again. They did return my call this morning to advise me there's nothing they could do. They do not have an office that serves us. She suggested calling a local roof company to come inspect it. Are you kidding me? 50 year warranty, huh? Standby your warranty, and products, just because you don't have a local office doesn't mean it cannot be inspected or fixed.They should have a contract with someone.

We were missing a a number of shingles and heard Coldstream Exteriors provided quality service and…read moreworkmanship as well as working well with insurance companies. After talking to a few companies, we went with Coldstream for the estimate and ultimately the job. Insurance covered a few slopes, but not a full replacement, however we had them do a full replacement to get it done now and not worry about it again. Coldstream was in constant communication with us and the insurance company to try and get us the best value for what was being covered. After the job was completed their crew did an amazing job cleaning up, it was like they were never here! No flat tires for this neighborhood!

Good communication from the project manager prior to and during the project. A hardworking team and…read morebeautiful results.

CHI Window Replacement: We are very pleased with our windows, the quality, price & workers. We…read morecould not have asked for anything more. L & J Graham

Do not bother calling C H I Rob Montanus and John…read moreLetter(sp?) were completely unprofessional. They did not return calls. When John admitted the paperwork got lost.... they still did not come out to fix the problem. weeks went my and my house sustained further damage(I had to Pay for)....Very frustrating Rob and John, do not burn customers like this. If you are too busy. Tell me so I could have got someone else.

Unorganized, uncommunicative, unprofessional. Failed to complete all work bid and requested but was…read moreinvoiced for it anyway. Had a similar experience with Terry being aggressive about payment despite the incomplete work. Not a reputable company

Doing business with LOTR was a delight and I would highly recommend them for any roofing/siding…read moreproject. Terri(the owner) and her field rep Camielle went to bat for me and my family when dealing with my insurance company. They are real advocates for the customer in a claims situation. They busted their rear ends on my project, going above and beyond in dealing with a huge impersonal insurance company who's M.O. is to pay the least amount possible. Also a shout out to the crew who did the install, working into the night to complete the project. Afterwards they cleaned up thoroughly in the dark. Impressive stuff from those guys! Again, I highly recommend LOTR. They will work hard for you every step of the way.

My family member is living a nightmare because of Quincey Barrett. They paid $25,000 to have the…read moredoors in their entire home replaced. Instead of finishing the job, Quincey Barrett ripped out the old doors, left the home in shambles, and vanished with the money. The house is now in a far worse state than when it started--it is unsecured, unfinished, and $25,000 has been stolen. This is not a "bad contractor" experience; this is professional fraud and property abandonment. URGENT CALL TO ACTION: If you have also been a victim of Quincey Barrett, do not wait. Go to your local police station and file a report for construction fraud and theft by deception. We are working with the authorities to ensure there is a paper trail for this criminal behavior. You should also report them to the State Licensing Board immediately. Save your family the trauma and the money--stay as far away from Quincey Barrett as possible.

NOTE: ALL OF THE FOLLOWING IS DOCUMENTED through text…read moremessages, phone calls, photographs, home inspections, signed contracts, and additional records. Recent reviews accurately reflect the fraudulent conduct of CPR. The company, owned and operated by Quincy Barrett (CEO) and Brandy Barrett (CFO), misrepresents services and caused us and other clients to lose thousands of dollars. CPR engages in repeated deception, creating a pattern of inconsistent and false statements. Communication is routinely delayed or nonexistent. Quincy Barrett goes silent for days and weeks at a time when updates are requested regarding the contracted project. Signed contracts are breached, and "lifetime warranties" become void when Quincy Barrett fails to meet contractual obligations. Quincy leaves before projects are completed or even begun. The project that was said would take two weeks to be completed did not even begin until 5 months later. The funniest yet is that the project remains unfinished one year and one day after the contract was signed on 12/12/24. CPR provides proof of current insurance coverage and then knowingly cancels the policy prior to the start of the project. When asked about insurance coverage for multiple property damages and a homeowner's bodily injury caused by materials left in the yard, CPR provided evasive responses and no resolution. The homeowner is instructed to cover the damages out of pocket with the promise of reimbursement, RIGHT... Documented damages include the central AC unit, windows and screens, security cameras, all landscape lighting, and most of the landscaping. Quincy Barrett pressures homeowners to authorize loan disbursements using false statements. When contacted by the loan company, he falsely stated that only one piece of siding remained to be installed for completion. CPR abandons a gutter, roofing, and siding project in an unfinished and unsafe condition, compromising the integrity of the home. The most documented deficiencies include gutters installed incorrectly, large sections of siding not installed, siding was installed on half of the porch ceiling instead of soffit, missing water barriers on exposed areas, no insulation in open sections of the home, an unfinished roof, multiple electrical outlets left exposed to the elements, and open gaps in the siding that have allowed vermin enter a previously sealed home now. Due to Quincy Barrett's failure to properly oversee the project in his role as project manager, custom window framing was not installed and may not have even been ordered. Security camera footage showed Quincy Barrett personally managing approximately one hour of the exterior project, which consisted primarily of walking the property and unloading supplies. A refund for the nonexistent custom window framing was eventually issued. However, CPR initially failed to provide the refund due to insufficient funds from the company account. Quincy Barrett claims the account was impacted by fraud. The refund was ultimately issued only after a cashier's check was demanded. Following the submission of the first review, and only review until today, 12/13/25, a 2:00 AM text message was received containing a screenshot of the review and a threatening message. The nature of the threat, whether physical or legal, is unclear. A request for clarification received no response. Responses provided by CPR now will consistently satisfy their claims, regardless of factual documentation. The conduct of Quincy and Brandy Barrett demonstrates a pattern of misrepresentation, nonperformance, and intimidation.

My son is in the military and currently deployed. I came up from Florida to help my daughter-in-law…read morewith childcare, at which time she told me that there was water leaking into their bathroom when it rained. Using the Yelp app I was connected with a company called. "Roofing for Troops". I spoke to a representative named Jake and described my problem. He was very understanding and worked with my schedule to come out and assess the situation and at the same time repair the water leak. He and this company were very sympathetic about my son's deployment and wanted me 100% satisfied with them as a company. They did all this while also giving me a great deal. I'm sure if you're a Service Member or not, you're going to get the same satisfaction I did if you choose this company for your roofing needs.

They started off well, sales pitch, pricing, staff. Payment schedule mutually agreed upon. Siding…read moreinstallers did about 97% of the work right but stopped at finishing the trimmings that they started on one side of the house. In addition, this company is experiencing some staffing issues that has significantly affected the completion of my project. SIGNIFICANTLY! 4 excuses regarding delays. No one contacted me to update me on my project, I had to keep reaching out to them. No one can give me a straight answer.No project manager to speak directly to. In addition, there may be extra costs for something that was so obvious at the beginning of the project. This should have been stated and addressed early on, not towards the end. I could have signed with someone else. I'm not so sure about this company. What should have taken a week, week and a half at the most is now going over a month with no real response. It's starting to feel like a bait and switch. I've kept my end of the agreement. I have to wait some more and see what they are going to do next and when? I'd hold off on using this company for now. Siding looks great though.

If you want good communication and follow-through from a roofer, these are your people. I had a…read morenew roof and gutter install due to wind/tree damage. It looks fantastic. Good work and professional attention to detail. Dario has been the one in charge of the work and also been diligent to communicate with the insurance company --and then to me-- as things have come up throughout the process. Very experienced when it comes to these things.

Quick response, professional and friendly representative and quick turnaround time on a full roof…read morereplacement.