I have used Ripley twice for emergency tree removal. They are some of the nicest and professional…read morepeople to deal with. From Kathy who manages the office to the courteous one-site workers i would highly recommend this company. They will always be the first I will call and i plan on using them for other projects such as pruning and removing troublesome trees. You will not be disappointed with the work they do and the people they are.

Called them in late Spring 2025, they came out and I showed them of my interest of the trees on my…read moreproperty. They then quoted me for all the items that I pointed out. I then called back after having received the quote by email and I asked for them to break up the quote into about three separate items and their pricing for each, so that, I could schedule each over the rest of the summer. I had called twice (2) since the original quote, while waiting about a week to two weeks per call, and I have yet to receive what I had requested on this update, to this day. It looks like they are a single quote with no follow-up even when called and it was asked for. They may be an Arborist, but they have no Customer Service. I guess they do not need it since they are so busy.

Mark has totally destroyed my yard while removing a neighbor's tree with huge heavy equipment tire…read moretracks throughout my front yard and side of my yard. They knew the ground was wet and did not even put and boards down. Ripped my grass apart with huge tire tracks that need to be flattened down. The large divets/tracks they left in my yard are are a Fall Hazard. They won't even call me back to fix what they destroyed. Mind you- I was not even home at the time they came to give my permission to come on my property. Obviously, they are hiding from me because they don't want to fix their mess. Will try to call once again otherwise will see them in COURT!! Stay away from these people!!

This is the best tree service in Chagrin Falls. They are extremely professional and provide…read moreaffordable pricing. They answered my call right away and came out within a few days to give me an estimate. After they were done with the job, it looked like they were never in my yard. Left no tracks, completely removed the stump. The owner and his team were very thorough with cleaning up. They made sure all sticks were removed and even leaf blew around the area. I was very impressed. Professional, clean, and friendly crew. Highly recommend. My neighbors also used this tree service and had the same 5-star experience. Will be using them for all future tree needs!

I contacted Dash to clear a portion of our lot that had been impacted by our new home construction,…read morelandscaping installation, and a massive septic repair. We had densely packed tulip poplars, oaks, and maples 100' feet tall in a tight area next to our house that were dying/dead. Dash gave me a competitive price for cutting and stump grinding, and their folks worked tirelessly to clear the lot, dropping each tree with incredible precision. They did a great job.

Awesome Professional Tree Service! Completed the tree removal job on time, and the cleanup was…read moreexcellent. I spoke with many customers of Aspen Tree before choosing them to provide an estimate and complete my tree removal. He came well recommended, as I always check references before I hire someone to complete a job.

DO NOT USE THIS COMPANY! I met with the owner (Troy Trimble) this spring (2020) and he committed to…read morea job to be done in June (2020). It is now August (2020) and he has NOT responded to at least 10 texts and multiple voicemails requesting an update to the job he quoted. He DOES NOT answer his phone (his business phone is his cell phone) anytime day or night. DO NOT USE THIS COMPANY IF YOU NEED TREE SERVICE!

We have used them a lot this year, excellent service and…read moregreat guys. I am amazed at all they can do. I feel their prices are very low compared to other quotes we have received.

Crew on Friday 6/19/26 in north canton Glenwood street is horribly dangerous, unprofessional, and…read moreneeds help

My husband and I requested someone to come out to check a few of our trees that another tree…read moreremoval company told us should be removed. We have a lot of mature trees in our backyard. Dave came this afternoon and took a look, and then told us that they were all in good healthy condition, and if they were his trees, he wouldn't cut them down. We appreciated his honesty, and would highly recommend this company if you ever need tree service!

In 2024,I requested an estimate but made it very clear that I absolutely did not want anyone in my…read moreproperty unless I was home. My request was completely ignored. And the estimate was a pointless attempt to upsale. Instead of giving me a price to remove a tree stump, Travis's estimate also included additional work I never asked for. Then recently I decided to give Todd's another chance. Huge waste of my time as I got a no call, no show and no apology!

These guys are great. I asked Todd for a quote on removing four trees from my property as well as…read moregrinding down a couple other stumps from previous snow storm damage. Todd came out and evaluated the situation within a week and gave me a fair quote. Once I accepted the quote, Todd said they could fit me in two days later if that worked for me. They said they would arrive late morning, no later than 12 noon and they were right on time at 10:30 AM. Todd was there along with a crew of three other guys which included A bucket truck which they did not need, a dump truck with a chipper on the back and a third truck towing a trailer which had a small gator type vehicle with a giant grasping metal hand on the end. One guy worked with a gator type vehicle to pull up three big bushes I wanted removed while the other two guys went to work on the big blue spruce and quickly brought it down safely and dismantled it and shredded it in less than an hour Everyone on the team was super pleasant, and they really did a great job cleaning up all the dust, wood chips and debris before they departed. Highly recommended

Had 7 trees removed. The crew was on time, efficient, and clean up was great. Highly recommended to…read moreanyone and will use again in the future.

November 2025 our neighbor was getting a tree removed from their backyard and MS Tree Service…read more asked if they could use our driveway to make getting the tree out easier. Trying to be good neighbors and friends we said yes. However, MS Tree Service did not lay down any plywood or anything that would help protect the driveway. MS Tree Service parked their heavy equipment on our driveway, cracking it and leaving tire marks and proceeded to leave without informing us of any damage they caused. We found the damage and attempted to contact MS Tree Service and there was no response, we tried reaching to them multiple times over 2 months and no luck. We then found out at city hall, MS Tree Service didn't even have a permit to work in the city when they took  neighbors tree down. We filed a police report and contacted the BBB. After taking these steps the BBB was able to make contact with MS Tree Service. They finally reached out to us and informed us they needed us to get a quote and pay out of pocket for the damages, and they would reimburse us. We did not believe this because of the lack of honesty and leaving without telling us about the damaged they caused the first time. After going back and fourth trying to get down payment money from them in order to book someone to do the repairs, and they just kept saying "you pay for it and we will then write you a check" we have stopped all contact with MS Tree Service. We are now using our insurance to get the repairs done due to lack of action from the company. Our insurance company will be pursuing legal action in order to recover our money. 0 out of 10 stars. Do not recommend. All of this for trying to be good neighbors and help out a friend.