We recently won a rental experience for the "Dash for Dylan" charity scavenger hunt. MotorToys…read moregenerously donated a rental as the grand prize for the event. We utilized the rental on June 21, 2025 and it was an absolute blast! The unit that was previously allocated for the rental had been sold, and the staff graciously upgraded our unit to the next level of SxS up. We chose a trail side drop off option where they trailered the unit to and from the shop, which makes it super convenient. Definitely recommended. After signing waivers, getting fitted for helmets and goggles, and going over some general safety guidelines we had an amazing experience all provided by the MotorToys crew. I would totally recommend renting, getting service done by, and working with the crew at MotorToys in Cle Elum to anyone in the future! Top-notch all around and you are supporting a family run business

10/10 experience! Brandon and Jamie were great tour guides with very welcoming energy! We were…read moresafe, had fun, and will definitely be coming back!

Service is S L O W @ best. 4 weeks for a one hour shop time. Will take my ride to the Dealer. Guess…read moreTyler didn't need the money. Dealer has better attitude also.

always amazing service, the only safe place in town to get harley work done,…read more tyler knows what he is doing and isnt charging a fortune, thanks tyler!! your awesome

They have always been helpful and knowledgeable, appreciate them being there, especially when…read moresomething is needed in a pinch.

So I needed a trailer and drove two plus hours to this outfit, in hindsight I would have drove six…read more The staff was amazing, efficient and more than willing to explain and answer any questions. So pleased to have done business here

My buddy's stator went out while we were on the road- headed into Owens and they got the work done…read moreright then and there, and we were off down the road. They were super friendly while we waited, even sporting a test ride on a cool Screamin Eagle Road Glide. Would be happy to recommend Owens to anybody looking for friendly, honest and fast service.

I took my Bike in for a new front tire and that went well. Nice shopread more

Excellent workmanship, fair prices, helpful friendly staff…read more They have done some spur of the moment repairs for me and I have always been happy.

This Motorcycle shop was incredible when my Bmw fuel system let go on me on the road a few wks ago…read more Eric, I believe his name was didn't hesitate when I brought my bike in. Jumped right on it, n overnighted the new metal fuel fittings n had me on my way Quickly. I was able to continue on my long distance trip. Great Family Operation and SO different than going through a dealership experience imop.

These guys are the greatest! I was coming over the mountains heading east and my bike lost power…read more Suspected something with the fuel or carburetor. Got a referral from a shop in Leavenworth for Cashmere Repair, and the person said, "They'll be busier than other shops, but Mitch is the kind of guy who will try to fit you in." Sure enough! They saved our 3-day vacation by working on my bike right away, diagnosing clogged carburetor, and performing a very thorough and excellent carb service. Mitch and the others were super nice, and you could tell Mitch has a heart of gold. And for the young ladies out in Cashmere, these fellas are easy on the eyes, too!

Mitch did a great job on my snowmobiles, and did so at a fair price.read more

Got my ninja 400 serviced here. They were fast, friendly and got the job done quick. Seemed a…read morelittle pricey but I don't have anything to compare it too!

Came over to Moses lake to ride the dunes. Buddy stripped out his shift lever in the first 5…read moreminutes. He's got an old 91 kx250 so parts are hard to find. Came here not expecting much and these guys got us a shift lever with the same diameter and then ground the outside of it for us to make it fit. They really went above and beyond and really saved our weekend of riding!! Will definitely stop here again next time we come!

I called 4 different dealers within a 3 hr drive of Wenatchee, no one was willing to work me in to…read moretheir schedule to change my tires, I was leaving on a 3k ride in a week, the team at Wenatchee Powersports did an epic job of getting tires, working with me on timing and had my bike hood to go for my trip. I am extremely grateful for their service and customer care.

Not customer friendly and very arrogant…read more I called them last week 3 times because I wanted to order a spare part for my ATV (which I had bought from them many years ago). 3 times my call was bouncing from one person/department to another. I told them I don't want to call a 4th time - finally someone took my name & number. After about 2 hours I received call back. I talked to a guy from spare parts, gave him the part number. We talked for about 10 min. The original part was about $50 and he was looking for an aftermarket part which would be cheaper. I told them I can order an aftermarket part myself through Amazon. I want the original part from Yamaha and the only way to get such a part is through an authorized Yamaha dealer. I told him that I want this part and that he should order it. The guy said it would arrive probably Tuesday this week and that he would give me a call when it arrives. Today I called and asked to speak to parts department. I gave the guy my name to find out whether my part already has arrived. That guy said NOTHING HAS BEEN ORDERED!!! The guy also said that they would not order anything without payment first. I asked the guy - is it now my fault that the part was not ordered? I never was asked to pay the part upfront. The guy started arguing with me until I had enough and ended the call. Summary/conclusion: They are UTMOST unprofessional and also unfriendly. They have no clue about customer satisfaction. Instead of starting an argument with me he should have offered me a solution and expedite shipping. We have a commercial apple & cherry orchard and are dependent on the ATV for farming (which I told the guy). The guy had no emphasis for the situation. They suck! They don't deserve any of my business.