They helped me set up a last minute business account. The location is convenient and I hardly ever…read morewait to make a deposit. The staff are super nice.

The worst bank ever! Somehow during their weekend "upgrade" my debt card number was stolen. I was…read moreinjured and have been house bound since May. My card was in my procession the entire time. Suddenly 2 days after their weekend upgrade storage charges were showing on my account. From PA and MD. I called to dispute it. The only explanation the could give me was my card was stolen. Well, I had the card in my hand when I called. Then they foolishly asked me if I lent the card to anyone. Once again I explained the card was in my procession the entire time. They had no response. Except they would dispute the charges and send me a new card in 5 to 7 business days. New charges appeared the next day. Called again same round of the same stupid questions as the day before on this time I was told they can't do anything with a pending transaction till it goes through. Do the person from my original call was wrong. Then they tell me card will come in 10 days. Ok second round of disputes in. 10 days pass no card . Call again then I'm told 7 to 10 business days. So now here we are 11 business days later. My replacement card WAS LOST! What can they do to help me?!?! Order another card that I'll get in 7 to 10 business days ( maybe) or with the whole 5 minutes the back is open maybe I could run in to get a temp card till some moron there figures out how to send a replacement card that doesn't get lost. I asked to speak to a supervisor. I've been on hold for 50 mins now. Apparently management is to busy to speak to a customer of 40 years. They must be trying to figure out how to send out replacement cards. I will be taking all of my money from this shitty establishment and moving it to a bank that actually appreciates its customers. DO NOT bank with Webster! Take your money and run! If I could give 0 stars I would.

The staff here should be nominated for sainthood. How they deal with most of the rude and ignorant…read morepeople that come here is beyond me. I've seen customers trying to cash checks without valid IDs, not even have an account at Webster, ask dumb things why they are still getting charged late fees when they mailed the check, etc. The line usually gets longer because of these idiots and then the customers in line make asinine comments like its staff's fault, but more likely cuz they are too chicken shit to make a comment about the customer who can say something back. I have been a customer of Webster for 15 years, have multiple accounts with them and have tried other banks and none come close to the customer service of ANY of the Webster branches I have gone too. The only reason I don't frequent this branch as much is because of the ignorant customers that seem to flock here like they have an idiot attraction device in the basement.

I've been there a few times with legitimate customer complaints and was never resolved, had to go…read moreonline and speak to a customer service representative, which is very hard to achieve.

Have been banking with Wells Fargo for years and this branch is no different in terms of service…read more Its employees are friendly and always greet you when you come in. They take the time explaining their options and navigating the app. They're also quick with any withdrawals or deposits you need to make. Great location

Came into this location and there was virtually no wait, was directed where I needed to go by the…read moreTeller for Rodney to help us. Rodney was very fast and friendly while assisting me with my accounts, he also recommended food in town while we were around. Really great person to bank with, too bad I'm not local otherwise I'd want this to be my normal banking location.

There aren't many Chase branches around so it is nice to have one in this location. The staff here…read moreis always pretty helpful. On one occasion, I needed something notarized and they were able to assist me in less than 10 minutes. On another occasion, the new self-service ATMs had just been installed and a bank representative walked me through how to use it. 1 star deduction for parking. Chase should have its own parking lot. Even the staff notes that many customers are often concerned about tickets. Other than that, I prefer this location to the one on Amity Rd.

Nice people work at this bank. Always greet you by nam, kind and understanding. Easy to do business…read morewith.

Great service, great hours, great bank…read more This location is relatively new. It's inside the Big Y plaza in North Branford on Route 80. I've been banking with TD since 2007 and love it, especially this location, which is in a lot lower traffic area than the branch on Route 1 in Branford. The assistant manager Lori has energy for days. Also, they can print you a new card at this location if yours is lost, stolen or damaged. I've had mine replaced here in about three minutes.

Awful experience with desk staff. I was deceived into signing on to something different than what…read morewas explained. They prey on low and fixed income people (which is their target market). Horrible. If you want your money close, don't let them take it and have no recourse for getting it back for many years.

I've been a customer for many years & am always satisfied! Their rates are competitive & whatever…read more branch you go into, they are always pleasant & helpful. If there's a problem & the individual teller can't fix it, they find someone else who can!!!

you must be kidding! June 3rd all systems down! lady in…read moreBranford said to call Manager before coming back, this after she sent another woman to the Guilford branch, which was probably a waste of time since they're having same issues! shame!! calling Manager, June 4th, 203-603-5781 and he is not answering and has not updated his message that their still having troubles, how are his Manager skills?? NOT!! main number 203-603-5818 only made busy so they don't have to answer to keep explaining issues, can you say Customer Service?? LOSING!!!