Thank you all Staffs for great services with our community . Will definitely refer our service to…read moreothers

I've been wanting to write this note of gratitude note to the caring, dedicated 24/7 Care at Home…read moreteam for a while since my dad's passing. Without your professional & passionate army of doctors & nurses, I'd think it would've been a difficult time for us to navigate through this challenging period. Special shout out to your angels as you continue to go above & beyond to help those in need of your services. It's definitely a high recommendation from my family!

Compassionate Care Hospice lives up to its name. They…read moreprovided compassionate care to my dad his final two months. Every team member demonstrated this compassion; from the bathing aid (Ronnie), nurse and case worker (Anastasia), social worker (Sandie), Admissions Director (Gaza), to the Bereavement Coordinator (Nathan). Please forgive me for other team members that I didn't have the honor of meeting in person but I thank you as well. This team constantly updated me on my dad's condition and made sure I was well informed as to what to expect next. I don't know how the owner (Joey) accomplished such a feat of finding an entire team with compassion, but I am thankful that he did. We never had a need for supplies or equipment, and when a team member made a suggestion for different supplies or equipment it was immediately executed. Thank you Joey and your team for going above and beyond the "standard of care".

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

My mom got home from rehabilitation facility and needs a good home healthcare and I got a referral…read morefrom my mom's doctor to chose this place but they made us disappointed after I signed the contract and he said my mom needs nurses come twice a week but we were waiting for 8 days nobody comes actually this place is not recommended

Crystal provided excellent care for my great aunt, Phi Pham, who was dealing with significant…read moreshoulder stiffness. She was professional, attentive, and clearly knowledgeable. Crystal took the time to assess the issue, explained what she was doing, and massaged her appropriately. After the session, my aunt had a noticeably better heart rate and less discomfort. Highly recommended for anyone needing targeted, therapeutic massage.

Had the unfortunate experience of being recommended to use Lucent a few weeks ago for my father in…read morelaw. At one of the most vulnerable times for our family this hospice service totally dropped the ball. Left us with a dying man with little to no instructions. Zero empathy. Avoid at all costs.

I can't express enough how wonderful it was to have such an amazing group help take care of my dad…read more From the first person we met to admit him to the last person who washed him and made sure he was always clean- this group is friendly and professional. Every single one had compassion and respect for our dad. We had 24 hour support for all of our questions and concerns. When you have to do something as difficult as saying goodbye I highly recommend our extended family at Lucent. Make sure 100% satisfaction with your loved one.

More Care was very good for my Mom there very attentive, and kept my Mom comfortable and Happy, I…read moredefinitely would recommend them to anyone that needs care for there parent, my Father n law also was on More Care and they were Best! they treated him with so much care and respect. Thank You for everything you did for my Mom

This Hospice is the one Ibeould recommend. I wccidentley left a review for the wrong one. This…read morecompany is there for everything that youll need and the nurses and bath girls were always there to give my mom the care that was needed. Even showing up in middle of night when her breathing changed. This is the one you want to use.

I've had the privilege of working closely with Odette, the Hospice liaison, for Silverado Hospice…read morefor over 5 years. We are so grateful for the partnership. I have complete confidence in how she supports and cares for our clients when hospice is needed.. She is dedicated, thoughtful, and genuinely committed to offering the very best service. Her team is compassionate, responsive, and consistently professional in the way they care for families during such an important time. We confidently recommend Silverado to our home care families and continue to receive wonderful feedback. We're thankful to work alongside a team we deeply trust in our community.

I was committed to not placing my husband in a senior care facility. I brought him home where I…read morecould insure he received loving and gentle care from me and family members. This action would not have been possible without the assistance of Silverado Hospice. Our nurse Didi and Technician Martin were fabulous and was even willing to teach me how to handle all aspects of his care on the days they were not scheduled to see us. The triage nurse was available 24/7 in the event of an emergency or condition causing concern (ie; sudden high temperature, intolerance of prescribed medications, etc). Our Triage nurse, Ashley, whom I called fairly often, was very responsive and provided intelligent medical advice with laywoman terminology that I was able to follow. If the situation required, Ashley would not hesitate to send a nurse out after hours to follow-up with family caregivers to insure the patient was medically stable and take further action if the patient wasn't stable. For those that rated Silverado with less than five stars, I can only offer they had higher expectations and didn't realize they needed to educate themselves of the fact they were going to have to take an active role in their loved one's care and should have considered, instead of hospice, a senior care facility as it is not the protocol of hospice to be on sight 24/7. Doctor's visits were limited but considering the many patients on the Silverado Rolls understandable, but they did make themselves available to their nurses via phone to provide guidance and authorize prescription medications, etc. My husband passed way at the end of May of this year. Silverado Chaplain's and Emotional Support Staff have been in contact frequently to insure that I have all the support needed. While I'm still trying to cope on my own, knowing that they are there and can be here with me with only a quick call is comforting. With Silverado Hospice, I was gifted a year and a half that I wouldn't have had otherwise and I just can't put a price of the extreme value that time afforded me. During our lives we had fallen in love many times. Always with the same person. Thank you Silverado Hospice for another year and a half with my love.

I had a loved one here after a hip replacement. I could not be happier with the care here. They…read morewere recently remodeled and it was clean, bright, and smelled great (pleasantly surprised). They have an amazing team. Andy and Cheryl were amazing from start to finish, true patient advocates! Rehab team was so encouraging and friendly! Let's not forget the nurses and cnas, they are truly angels! So kind and helpful! If you have a loved one needing rehab and nursing care this is your spot! Now my loved one is at home thriving thanks to them!

It was May 13, 2026, when my mom was admitted to The Grove Post-Acute Center due to a fractured…read morehip. My first impression was shaped by Mark and the night crew. He escorted my mom to her room and quickly addressed all of my concerns. Mark, Kate, Sharon, and Soo made my mom's first night comfortable and peaceful. The physical and occupational therapists put forth a tremendous effort, providing dedicated care and support during my mom's stay. I saw noticeable progress in her condition through her therapy sessions, and I deeply appreciate the clinical expertise at The Grove Post-Acute. Many thanks to Earl, Faye, Nicole, Niki, and Albert. The facility truly offers a family environment where my mom was given excellent care, comfort, entertainment, and spiritual enrichment. The food board and kitchen staff were absolutely awesome--thank you for your nutritious menu! The CNAs and housekeeping staff were on their feet 24/7 to keep the facility spotless. Thanks to Anita, Dana, and Jasmin. My sister even flew in from France to visit our mom, and she was amazed by the cleanliness of the building, the hospitality of all the staff, and the diligence and expertise of the therapists. I also want to thank the attending physician, Doctor Wiguna; Director Jane; Head Nurse Emanuel; Sharon; Case Worker Erik; Social Workers Tracy and Griselda; and Zion at the front desk. The six weeks went by fast. Thanks to the amazing leadership of the director and the wonderful, compassionate administrative team, doctors, nurses, therapists, and CNAs, my mom healed much faster than I had expected. I cannot recommend this facility highly enough. Thank you, and thank you!!!

My mom-in-law was under hospice care by Pinnacle during the last six months. They sent nurses to…read morevisit her twice weekly and took very good care of her. They also sent bath aid to give her showers and shampoos twice weekly. Whenever I called Pinnacle, they always responded immediately. We were very satisfied with the hospice care provided by Pinnacle. Thanks to each of them!

I have referred families to this hospice in the past. They are very easy to work with and truly…read morecares for their patients and families. They will take care of everything: transportation, supplies, DME's, meds etc. All of the families and patients I have referred to them were very happy with the services that were provided. If you're looking for a truly dedicated and compassionate hospice care, I highly recommend Pinnacle Hospice.