I'd like to share my heartfelt thanks to MaxCare for the way they cared for my mom in her final…read morefour weeks. They really made her the priority, and it felt like she had so many pillars of support from the multi-disciplinary team surrounding her. Phong, our nurse, took the time to walk us through what to expect and made sure we understood each part of the process. Tien was incredibly responsive in making sure medications and supplies arrived when we needed them. Bea, the social worker, was truly a lifeline--patient, compassionate, and always willing to go the extra mile, even advocating for us with the county when we hit roadblocks. They also paid attention to details and personalized services, including arranging for a priest to come and offer Catholic blessings. After my mom passed, they sent a beautiful orchid arrangement that is still blooming--a simple but meaningful reminder of their care.

My grandpa was being well taken care of by Maxcare Hospice during his final days…read more We can't express enough gratitude for the comfort and serenity Maxcare Hospice provided.

Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

They never came out to see my mom. And gave me the runaround. No communication for 2 week. So I…read morefound her a new one.

Compassionate Care Hospice lives up to its name. They…read moreprovided compassionate care to my dad his final two months. Every team member demonstrated this compassion; from the bathing aid (Ronnie), nurse and case worker (Anastasia), social worker (Sandie), Admissions Director (Gaza), to the Bereavement Coordinator (Nathan). Please forgive me for other team members that I didn't have the honor of meeting in person but I thank you as well. This team constantly updated me on my dad's condition and made sure I was well informed as to what to expect next. I don't know how the owner (Joey) accomplished such a feat of finding an entire team with compassion, but I am thankful that he did. We never had a need for supplies or equipment, and when a team member made a suggestion for different supplies or equipment it was immediately executed. Thank you Joey and your team for going above and beyond the "standard of care".

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

Hospice care provides compassionate end-of-life support for individuals and their families. The…read moreemphasis on comfort and dignity is commendable, but the quality of hospice experiences can vary. MBS hospice care is exceptional, communication, staff expertise, and emotional support are amazing. If considering hospice, look for MBS Hospice Care to ensure a compassionate and effective support system during a challenging time.

From the owner: What is Hospice Care?…read more Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs. To help families, Hospice Care also provides counseling, respite, care and practical support. Unlike medical care, the focus of hospice care is not to cure the underlying disease. The goal is to support the highest quality of life possible for whatever time remains.

I rarely leave negative reviews, but families deserve to know about our experience with Brookdale…read moreBrookhurst. A resident was administered 5 medications that were not prescribed to him or on his approved list. One of those medications was Oxycodone. The error was serious enough that 911 was called and he was transported to the hospital. Even after being released, he continued experiencing symptoms including drooping eyes, weakness, difficulty walking, and tingling in his legs. As upsetting as the medication error was, what happened afterward was even more shocking. When we attempted to get answers from the "Health & Wellness" Director Putri Tarigan, she displayed a complete lack of empathy and concern for the resident who had been harmed. Throughout the conversation, she was dismissive, rude, rolled her eyes, and appeared more irritated that questions were being asked than concerned about the well-being of the resident. Any family would expect compassion, accountability, and urgency in that situation. Instead, we were met with indifference. When asked who administered the medications and how such a serious error occurred, we were told that little information could be provided. There appeared to be no meaningful acknowledgment of the severity of the situation and no reassurance that steps were being taken to prevent this from happening to someone else. I left that meeting deeply disturbed by Putri Tarigan's conduct. Anyone working in senior care should demonstrate compassion, professionalism, and concern for resident safety. Unfortunately, that was not our experience, and she should NOT be working at any elderly care facility.

Received an invitation I could not resist. The pool contained gold fish and turtles swimming. How…read moresoothing to watch them! There were potted flowers and the whole place looked lovely. The meal was DELICIOUS with great choices. The omelet and strawberry ice cream tasted gourmet. There was even a bag of chocolate cookies at my place setting. YUM! This is the BEST senior living residence that I have been to. And, it felt like it could be "home." Thank You Brookdale for a very lovely visit!

During a very difficult time the support and compassion we received was exactly what we needed…read more Joy, our case manager, made herself available anytime we needed her. Thank you to all for helping us to manage our precious mother's pain in those last days.

Very caring professionals. Good heart hospice nurses were so patient with my family. They helped…read moreus through the most difficult time of our lives. They worked closely with us adjusting his pain meds and kept him comfortable during his final days. So thankful for Good Heart Hospice!

More Care was very good for my Mom there very attentive, and kept my Mom comfortable and Happy, I…read moredefinitely would recommend them to anyone that needs care for there parent, my Father n law also was on More Care and they were Best! they treated him with so much care and respect. Thank You for everything you did for my Mom

This Hospice is the one Ibeould recommend. I wccidentley left a review for the wrong one. This…read morecompany is there for everything that youll need and the nurses and bath girls were always there to give my mom the care that was needed. Even showing up in middle of night when her breathing changed. This is the one you want to use.

It was a very difficult time loosing my father in law. 1 heart showed tremendous kindness,…read morepatience, compassion and support during his transition in life. This was an incredible source of comfort. 1 heart supported my father in law with comfort and told us what to expect. They listened to our concerns and made us feel that we were not navigating the most darkest times alone . 1 heart held our hands at every step. My family was incredibly thankful to 1 heart and I highly recommend this company for any hospice needs. Thank you 1 Heart!

I will start by stating that my wife and I are both physicians, so you can imagine that we might be…read moredemanding , difficult clients when it comes to health care. My mother in law was suddenly diagnosed with a terminal brain tumor this past summer, and a very quick 3 1/2 months later, she left us peacefully in her own home surrounded by our family. As doctors, we called around to our "VIP" contacts and kept hearing the same recommendation over and over again . . . 1 Heart. Cynlee, Dr. Nguyen and the entire 1 Heart team treated us like one would treat their very own loved ones. They were organized, on time, efficient, respectful and knowlegeable. More importantly they were also warm, compassionate, patient, and loving. Our family is slowly moving on, healing, and remembering all the blessings and beautiful time we had with our dear mom. I am so appreciative that we had 1 Heart on our side to guide us during this difficult time. Thank you from the bottom of our hearts.