Slumloards. That's the most polite way to describe this company. Rent paid in advance, subsequent…read morewrongful eviction, they keep rent and security without any proof whatsoever of lease infraction. SUU should never allow private companies to use the phrase "student housing" l. This is a predatory landloard who takes advantage of students.

This company has the worst landlord practices I've ever seen!! You move in with a refundable…read morecleaner deposit!! right and then throughout the year they stop by check the units and add charges as the see fit. you pay or your out. Right before moving out the hit you with another cleaning fee !!! I think they have laws against this!! Stay away from renting from this company 2026 school year

This apartment complex used to be a motel, the people that work here are friendly, and this is a…read morelot better then staying in a hotel and paying $280 a week, I got a one bedroom apt here for the month of march all the apt's are furnished, there is nothing special about this place just a simple small apt's complex. I do have this funny feeling that I won't get my deposit back, they do seem a little shady here. The apt had someone in it and they hurried to get me in so they didn't do much for cleaning or maintence or repairs before they put me in here. If I have to come back to this area for a long period of time for work again I will stay here if the have a apt for me, unless they keep my deposit then I might just come back a flip out on them for fun.

I found the Village Apartments while transitioning from the Twin Cities to Utah. Unlike everywhere…read moreelse I looked, they did not require local references and several months of pay stubs from local employers in order to move in. I valued this greatly as my only other option, because I was just arriving in town and had no job, was to pay almost twice as much at a motel for half the space and no kitchen. Once there I found the Village to be clean, quiet, well maintained and overall in good repair. I wish I had been there in the summer months to be able to enjoy the beautiful courtyard and pool area. The other tenants were friendly and considerate, and the staff very competent and professional. I have now found work in St George and have moved on to another place but I will always be glad I found the Village Apartments and would not hesitate to call them again if my work brings me back that way.

Went in looking for a apartment was looked at in a strange way said they were full I'm an older guy…read moreme and my grandson looking for an apartment said they had one then motioned with her hands ah ah the people in the area were younger people very ugly and disrespectful feeling they didn't want to rent to me because of my age when there's apartments available that's discrimination so I'm going to see what can be done if I can file a discrimination lawsuit I am I'm not after money just need a place to rent for me and my grandson the look on my grandsons face when I told him what took place

Justin was amazing and found my daughter and son in law a great place! Thank you for your…read moreprofessionalism and your assistance!

DO NOT RENT HERE. They will take any opportunity to screw you over. They overcharge for everything…read moreand take advantage of you at every corner.

I've been living at Cascade Springs Apartments for just two months, but I already feel right at…read morehome! From the beginning, the management team made the moving process incredibly easy and stress-free. Their communication was excellent, and they were always quick to answer any questions I had. One of the things I love most is how peaceful it is here. It's always quiet in my apartment--I rarely ever hear my neighbors, which has made for such a relaxing living experience. The amenities are another huge plus. The indoor pool and hot tub are my personal favorites, but there's a great selection overall that really makes this community feel all-inclusive. Cascade Springs offers the perfect balance of being close to the city without being right in the middle of the hustle and bustle. It's a comfortable, well-managed place that I could see myself staying in for a long time. I'd absolutely recommend it to anyone looking for a quality apartment with great amenities and a peaceful atmosphere.

poor service. I've called several times and have never received a returned call or info I ask for…read more let 3-4 messages for Debbie but as far as I can see I'm wasting my time. poor management when you can not return a call. This company needs some new help. someone who actually does what they are supposed to

They so not even deserve a star! Charging $1500 to a student athlete who transfers when they find…read moresomeone to take over their lease is absolutely absurd! The house was dirty when my twins moved in and had to be cleaned just to move in! The furniture is grotesque and filthy! The office people are rude! DO NOT MOVE HERE! When things need to be fixed they dont do it, but even more so they are straight up crooks prying on college students!

If you decide to rent an apartment here, beware. They will cheat you out of your deposit. The…read morerooms are cheap so you will hear lots of noise from other renters. We had a mouse problem and they were not very concerned about doing anything about it. The worst part is that when my daughter checked out, we spent 2 solid days cleaning (because a few of the other girls just left without doing their part. The place was spotless when we left it... better than when we got it. Did we get a full refund? NO! Deductions for cleaning fees. Deductions for blinds that were "broken" and in a different girls room. They stole our money. My advice is to avoid coming here. If you must, either kiss your deposit goodbye or video document everything as you enter the place and be VERY picky about everything, then video everything as you leave. Otherwise you have no evidence. They prey upon poor college students. Two thumbs down!

Management is awful. They allow tenants to lie about each other and complain about insignificant…read moreissues to try and get others evicted. All of the rules are ridiculous and overly strict. WiFi is bad. Dishwasher doesn't work. Had a bug problem. The sidewalks are ragged and unsafe to walk on. The hot tub is poorly maintained and dirty. Rooms are tiny and the closets are non-existent. The kitchen doesn't have a pantry despite having one in the listing. The manager has ridiculous standards for clean checks.

Linda managed my property for a number of years. She found me lousy tenants who never paid their…read morerent, she thought I was a social services agency giving free housing. She then made promises to collect what was owed through the courts. It never happened. Stay as far away from her and them as possible.

This is not the place, I could list all the reasons but the list is so long. Don't let that "Home…read morespun- country girl delivery" get you. Behind that wide Grin" It's all Bad, bad business practices, loos ends on leases, piggy-backing new tenants on old leases, and some times no lease at all, with convoluted bad math concerning your money, and promises to go to collections for your lost rent and utilities. at first i thought their just inept' But i realized after the same issues centered around money came up again and again it was all a clever con. Whoever is posting good reviews of this Company are either friends, or relatives. Move on.

Matt who owns or runs RPM is an unreliable, lying, scammer. Don't rent your property through him…read moreunless you want to get ripped off, he never supplies receipts for charges he makes against your account, but makes you replenish the $500 deposit. He lies every time you call him out on his irresponsible dodging and stonewalling when trying to get answers for everything from erroneous charges, to why the unit isn't rented out, to him owing money back to the owner. He left my unit dirty for 3 months after previous tenants moved out, and then lied that he'd been showing it, DIRTY!! He has no integrity or true business accountability, he's a low life, dirty business owner that still owes me money! He may sound good at first but you will get shafted, stay away.

Fair warning this company is a total scam. I had to threaten a lawsuit to get my deposit back…read more Don't rent from them and don't let them manage your rentals. They don't answer their phones and it takes them FOREVER to get back to you.

Landlords trust ERA Property Management to vet their renters and they do a fantastic job managing…read moreany issues that arise. They also provide more services than most property management companies.

I am leaving this review as a cautionary to future renters, do not use this company. I'm not even…read moregoing to leave them a star If this site will let me. I rented this property in 2022. I wanted to move to a smaller community and my grandson was going to college up here anyway so it worked out for both of us. From the very beginning this company they were rude and condescending however we needed a place to rent and it suited our needs, most rental companies up here charge your deposit one months rent. They charged me three times the rent. I paid $4500 deposit, I understand that the contract says that I only get 80% back. At the time we needed to move and I thought it would be OK . As a renter, they do nothing for you. You can put in a service ticket. Nobody will answer it and then it disappears from their site. I moved out over 30 days ago, I had the carpets professionally cleaned, and I hired a professional cleaner to come and clean after reading the other reviews about how they overcharge for cleaning and carpets, so I decided to be proactive. $900 of my deposit was nonrefundable. It was in the lease however when I finally got my deposit back after 30 days they made you wait, they still took an additional $65. Told me it was for trimming the back tree, I understand I was responsible for the backyard, but that was like for pulling weeds. Never have I ever heard a tenant having to trim a tree, which was the same, as when I moved in. And as far as the front yard that is the HOA responsibility not the tenants and this HOA only comes and does yardwork once a year. I even asked him to cut the bush back way back because it overgrows. When they finally did send my deposit back they just sent it regular mail no tracking number with USPS , no UPS no FedEx. I truly feel that I was discriminated, Cause I was an outsider coming into Cedar city, and because I had a college student living with his grandmother. I truly feel unwelcome in this city now because of this company. Please do your research before you move here, but do not use this property management company. And I go as far as to say if you want to buy or sell your home home do not use ERA Realty it this is a reflection of how their company operates and treats their customers Potential clients. Thank you for listening to my advice