We were very pleased with the service for our recent refinance. Mike did a great job answering all…read moreour questions and making sure we understood all the details. The interest rate dropped the day of closing and he make sure to redo all the paperwork to get us that extra 1/4 %. Plus, we were about to do almost everything electronic except the final signing so it was extremely convenient. We couldn't be happier with the experience

We worked with Michael D'Arcangelo with Financial One Mortgage Corporation two separate times to…read morerefinance homes. Michael is not pushy and easy to work with. He is very patient and explains step by step thoroughly. He has your best interest at heart and helps advise you on the correct path to take. Michael is easy to reach and I highly recommend working with him at Financial One Mortgage Corporation.

Careless staff. Not helpful or friendly to customers. Especially to those with a disability. Will…read moreschedule a call back that never happens. Businesses like this make it hard to support local businesses. It's sad that they are able to stay in business. They won't respond to complaints to the BBB.

10/4/2023 - TERRIBLE DEAL! I was trying to consolidate some debt and lower my monthly payments to…read moreincrease disposable income. I knew I was going to have to pay a little bit of a fee or higher interest for doing this, but it was just something I really needed. I talked with one of their reps (who was very nice and reassuring the entire time) we went over all of the financials over the phone, did all the math, added everything up, he gave me "final" figures and everything looked great. I was going to pay more in interest, but my monthly payments would come down drastically. Nothing was ever mentioned about the INCREDIBLY HIGH closing costs of this deal... I get the DocuSign/paperwork the next day.. The total debt we were looking at was $183,000. I was surprised to see over $16,000 in added costs for "closing" That's an 8.74% closing! The national average is 2%-6%. This place is predatory... Even if you are desperate, do NOT go with them, shop around, there are better deals out there. And some places even have -0- closing costs if you qualify! This place knows they have absurd costs, so they don't even mention it and hope that you don't notice or do the math on it.

Don't look any further - First Ohio Home Finance is an amazing company! We just closed on our home…read more3 weeks ago and our experience with them was above and beyond what we expected...... We were in the process of looking at existing homes and even considering building a custom home. We were already pre-approved with a local lender, but just weren't happy with the options he was recommending to us. I went out to lending tree and submitted a request for proposals. Initially, our phone/emails were flooded with messages from probably 15 different lenders. However, First Ohio's response to me was very different and seemed so genuine. Calling them was the best decision we made throughout this process. Kemp Taylor was our mortgage banker and we were so impressed with his knowledge and responsiveness right from the start. Kemp gave us a variety of options that our prior lender never bothered to explore. He was so knowledgeable and professional throughout the entire process. He made us feel like we were his #1 priority, always responded to calls and emails promptly, and even worked on our loan after hours (and made himself available to us after hours). I'm sure the new regulations make this process even more painstaking, but we would have never known it. Kemp was so calm and made everything so simple. We never had to worry or wonder where we were in the process. Even at our closing, my realtor commented on how great Kemp was. Hands down, this was the BEST home buying experience for us (this is our 3rd home). I will not hesitate to call Kemp in the future and have recommended him to friends and family. Don't waste your time with another company!!

Amazing to work with, they get stuff done! We have worked with First Ohio Home Finance several…read moretimes before but this was a bit different. We were buying directly from a seller in another state and she wanted to close in less than a month. First Ohio made miracles happen! We closed in just 3 weeks and they communicated with us every step of the way. We would highly recommend First Ohio to anyone. And I'm sure we will use them again.

As first time homebuyers we were anxious and had many questions, but Terry Traxler and his team…read moremade everything such a smooth and easy process. Terry found the best loan for us and worked to ensure we understood everything. He and his team were there for us every step of the way and made sure to inform us how far along we were into the loan. We are very pleased with how everything turned out and are so thankful for everything Terry and his team did for us. Thank you Terry! Tad and Diedra

Terry Traxler helped my family get the best possible mortgage a few years ago. I called him a few…read moreweeks ago with a few questions, and he called back the next day with the answers that I needed. He also gave me some tips on how to save on my monthly mortagage. I did what he advised, and now I'm saving money every month. Thanks Terry!

This was my first time working with Andy Gaggin and I was was super pleased. I'm self-employed, so…read morefiguring out my income can be tricky. They were patient, on time, organized and thorough. When things changed (like they some times do after appraisals) new drafts and new plans were made quickly. I truly feel like I got the best deal! Thanks!!!

I have had the pleasure to work with Mike, Amanda, Michelle, and Kyle at Fairway as part of the…read morereal estate team Pure Equity Group and they are extraordinary partners not only to our team but especially for our clients. We value Fairway's professionalism, knowledge of the industry, the products they offer and their accessibility. To know we can contact them anytime for time-sensitive issues is a huge plus as well! I highly recommend them.

Craig Loose helped make our dream of becoming Buckeyes a reality in 2019 with our home purchase…read more Then In 2021 he remembered that one of our financial goals was to eliminate PMI (Private Mortgage Insurance) from our 30 year conventional loan. Craig reached out to me and shared that the home values in our area had increased and that now would be a great time to refinance to eliminate the PMI. He found us a great rate and handled all of our paperwork like the pro he is. The process was a breeze and his communication was always easy and super fast. If you are on the fence about refinancing, it's time to get off it and make it happen. Working with Craig, you won't regret it!

Need a home loan? Contact Todd at Prime. I can't say enough good things about him. We purchased our…read morehome a year ago and Todd took care of everything seamlessly.

Senior Loan Officer Jeff Harrison was amazing! He worked as quickly as he could to get me my new…read morehome, and kept me in the loop. He was amazing about helping me make sure I could afford everything, and honestly the process was much less stressful than I would've thought. 10/10 recommend him! He even got me a super low fixed rate on my mortgage!!!

I now own a new home thanks to Kitsy Burt at Ohio Capital Mortgage! She worked with me patiently,…read morekindly, and professionally. When other companies were unable to help, Kitsy jumped in and got me in to my dream home! Thanks, Kitsy.

Revolution helped me from thinking I'd never qualify to be a homeowner to making my first home…read moredreams come true. Jordan was amazing and walked me through the process step by step, working with myself and realtor seamlessly letting us know all our options. Would definitely recommend Rev Mortgage to anyone looking to purchase a home--especially first time home buyers.

We went with Revolution off our Realtor's recommendation. We did a cash out refinance in order to…read moreuse the cash out for a down payment on a 2nd home we were buying. They assigned two different agents and things got confusing as we would get automated texts/emails from both when paperwork needed to be signed. But when you logged in the site wouldn't direct you on which house (or mortgage as we were getting 2) needed the work. Not that big a deal, as I would be understanding since most people aren't getting 2 mortgages. Next thing, the appraisal company they used sent me a bill stating IT MUST BE PAID before the appraisal would take place. So I paid it. However, I guess that it should have been settled at closing rather than me paying it in advance. Again, that that big a deal and something I could over look. Next thing, my wife goes into work the Friday evening before we are supposed to close on Monday. And her co-worker tells her that a girl called from Revolution Mortgage trying to verify her employment. We'll the HR is closed on Friday evening. So the lady from Revolution tells my wife's co-worker that if this doesn't get verified our closing will be delayed. And could she "PLEASE, PLEASE verify it, as they have made a few mistakes already and don't want to delay closing." Why are we waiting till the last minute? Luckily, when the lady from Revolution gave my wife's name, my wife's co-worker did verify as they were friends. If she didn't know my wife, she wouldn't have been able to verify it. Now comes closing day. We go to the title agency and start the closing process. Its for the house we are buying, not our cash out refinance. I ask the guy, shouldn't we be doing the cash out refinance first? He says he has no idea, he just the notary on this one and the other lady working the desk will take care of that for us, later. Basically, all he cared about was to get his done. So we finish up and we ask about our cash out refinance and everyone starts scrambling around. Nobody is sure of what is going on. Long story short, they didn't have it ready. And if it didn't get done before 2 PM the family selling the house wouldn't have their down payment on the house they were set to close on. So they told us they would figure it out and bring paperwork to us. We leave, an hour later they call and say the can't bring it to us and could we come back. So we have to go back and take another hour to sign doc on our cash out ref. After all that, guy from Revolution calls to apologize. Very nice of him to do that. But also promises to make up for all of our inconveniences with some Cameron Mitchell gift certificates. Fast forward 4 weeks, we are in the new house and loving it. However, I've yet to receive those gift certificates. The agents who handled our mortgages were responsive and helpful if we had questions or issues, so I give them 2 stars for that. But if I had it to do over again, I'd shop for my own Mortgage Broker.

literally a complete joke of a mortgage company. Only reason I haven't left is because I have a…read moredecent rate right now. Customer service is horrible. Can't get things paid appropriately to my insurance. No one ever has an explanation of why things are jacked up.

Tried to refinance with them recently. After divulging bank statements, investment statements and a…read moreblood sample was ready for appraisal. Oh wait we have a 47 question document for your property manager to fill out (Condo). Property manager said it was by far the most detailed report she had ever filled out. Go into the office to drop off paperwork, notice a cluster of papers on loan officers desk including a credit report with social security numbers for another customer for me to check out while I wait. Get the appraisal back and it was a deal killer, 7% less value than one I had done less than a month ago at another bank. Didn't bother to call, emailed the appraisal with no comments. Save your time and money and go somewhere else.