They Couldn't fix our power washer but gave us most of our deposit back. It was very hard to get…read morein touch with service department by phone.

I had a sputtering generator. Rather than charging me for a diagnosis and doing a quick fix for a…read morefew hundred bucks, the person I spoke to told me what I could do to fix it myself without taking payment. Just for that kind of honesty, I would do business with them in the future if the need arose.

we were happy to find M W W S online....we had a very very bad experience with our regular water…read morewell company for the last several calls.... from the 1st time I called M W W S the experience was exceptional...I used them twice and the 1st time I asked for them to reroute the line around the filter cylinders due to they're clog and old and instead of charging me....he said just turn these two knobs to bypass and your set... the 2nd time they couldn't come right away....so I described the leak and they said I'll be good until the next day....I would HIGHLY RECOMMEND them to family and friends........thank you....fred and gwen

So helpful! Talked with Shane and he helped us with our issue. You can automatically tell that he…read morewas very knowledgeable and I would definitely recommend him.

Its a shame that this company has gone down hill. When the original owner had it before they were…read moreresponsive and well mannered. Now it seems the new owner doesn't give a crap (Literally speaking) if the company survives or not. He is arrogant and rude its just about the money and not the service.

If i could give 0 stars i would . We spoke to the daughter of the company and scheduled an estimate…read moreto be done . We specifically asked her to have the technician call us to let us know how much it would be to do job which did not happen. The technician arrived, and did the job without letting us know anything and then called us with a horrible attitude and demanded money. We asked him to send over before pictures and his quote . He said he did not have time for that and he was just going to dump everything out ! We then called to speak to the owner and he basically told us the same thing that they didnt have time to send us before/after photos and proceeded to demand money.. horrible business to use. Very unprofessional. We even tried to explain to them we would pay them we just needed some befor/after photos to show job was done and they said they were not going to do that that they didnt have time . DO NOT USE THIS COMPANY !!

ARK response to BBB complaint contained many inaccuracies. No help in resolving Kohler generator…read moreissue

I highly recommend Ark. We had one slight bump in the road but they went above and beyond to make…read morethings right. They provided some of the best customer service I've ever seen and I now have the reassurance of a generator if/when the weather gets bad. They guided me through the installation process and what to expect, much appreciated - Some friends of mine have used Ark regularly for maintenance and give a big thumbs up. I highly recommend!

I would never, under any circumstances, do business with Rikman Services for Professional Services…read more After providing adequate installation of a Generac Generator, the owner convinced me to take his special financing deal which he said was interest free. It turns out Rikman is selling a scam package along with Generac and Synchrony Bank where they do this bait and switch. They do tricks with payment timings (so you never see a true balance before it is time to make the next payment,) and fine print, and instead of providing interest free payments, they flip a switch. We found out today Rikman together with Generac and Synchrony Bank have collectively charged us more than twice the installation cost, even though we actually had the cash to pay for it in full at the time. The owner pushed us in this direction. They are all nothing short of con men and scam artists. Happy to show you my bills and the initial purchase.

Wish I could say Rikman still does a good job, but I cannot. The microwave they installed under a…read morekitchen cabinet that is over one of my tenants' stoves fell down while she was cooking and chipped the flat-top glass surface. Turns out the tech had not put washers between the bolt and the cabinet inside surface. It left big holes in the cabinet and trashed the microwave.

Because of Nick's superior customer service and the costs for his work, Nick's SmMtrRpr can…read moreexperience a backlog for service. But despite possible backlogs, his customers (myself included) wait for Nick rather than seeking service elsewhere. I drive from eastern Walker County to use Nick's SmMtrRpr. I trust him. ~Richard B., retiree

My Toro mower was repaired in about 45 minutes. Nick was professional, polite, and very competent…read more Price was low compared to other repair shops. Small shop but very efficient. Thanks Nick.

2nd time B&R has replaced a well pump for us. One in our old house and one in our current house. I…read moreemailed them yesterday evening after hours and got a call first thing this morning. Their crew came out, replaced the pump and all the pipes. We had running water this afternoon. They were informative, professional and pleasant. The cost was less than quoted, which was very nice! This is a family owned business. They truly are good people. I highly recommend B&R Water Well Drilling.

B&R Water Well installed our water well about six years ago and did a fantastic job. August of 2023…read morethe well quit pumping water so I called B&R to come check it out. They sent our Lenny and a helper to trouble shoot the issue and they ended up having to pull the pump (360') and found a dime size hole in a coupling near the pump. Lenny replaces most of the couplings and sent the pump back down. We now have water again with great pressure. Lenny was a very hard worker and is very Professional. He worked without taking a break for over eight hours in 108-degree temperature without any shade. I highly recommend B&R.

I'm sure they are a good company; just make sure that they service your area. I was told they did,…read moreso I made the appointment. Waited 3 days for the appointment and tech never showed up. When I called, I was told they shouldn't have taken my appointment because they don't service my city.

Alex from Elijah came out and diagnosed, and repaired, a problem in our panel quickly. Was…read moreimpressed with Alex's knowledge, professionalism, tool organization, and his use of PPE! The first thing Alex did before opening my panel was put gloves and safety glasses on