I recently (July 2022) had a whole house Generac Generator installed in my house. I purchased it through Lowes (in January 2022). The first people they assigned to do the install were inept, inconsistent, unresponsive, unprofessional and incompetent. They delayed my install by months, about 5 months (possibly more)! I don't want to go on about how bad they were, I want to rave about how GOOD Collaborative Services are! WOW! As soon as Lowes re-assigned my install to these guys, they immediately contacted me to let me know where things stood and what they were doing to get my generator installed as soon as possible. A month later, my generator was installed. It took a month because they literally had to everything from scratch (because the first installers assigned had botched things up so badly). What a night and day difference. Shout out to the Collaborative Services team: Joseph (Project Manager), Sean (installer - He kindly even took my trash out to the curb), Skip (Head Technician), Belinda (got all the permits) and Dottie, my studious, kind and professional representative. I have nothing but fantastic things to say about all of these people. Their work ethic is out of this world. Joseph, Sean worked all day in the heat, and late into the night to get my generator installed. Ultimately, there was a manufacture defect and Skip had to come out to fix it the next day. Collaborative Services did not make a claim to Generac, but fixed it themselves and made their claim to Generac for me instead. I am so grateful to them. I cannot recommend them highly enough!! KUDOS team Collaborative Services!!! You are the BEST! read more

Call this company if you want a generator but don't know your precise energy needs in terms of size of generator needed. I can tell you that these guys are good at that. The price was fair. My new Generac generator was installed a couple days ago by Angel and his team from Collaborative Services. PERFECT INSTALL! What made it perfect? The team arrived on time, knew their job functions well and took care to perform each element "just so." (Persnickety customers like me really appreciate attention to detail.) At job's end, I found my electrical panel better organized than before and the worksite nicely cleaned up. Collaborative Services is good at what they do and caring in how they do it. What more could anyone ask for? I highly recommend this company. read more

Collaborative Services recently installed my new whole home Generac generator and did a great job. The entire team from Collaborative Services was fantastic to work from start to finish. They provided the best price and adjusted their installation schedule to coordinate with my landscaping work. Their installation crew was exceptional setting up my generator and completing the electrical connections in under 3 hours. They provided a thorough rundown on the operation of the new equipment, maintenance requirements and support resources. I highly recommend Collaborative Services for installing Generac generators because of the outstanding service and high quality installation they delivered. read more

Working with Collaborative Services was a pleasant experience from start to finish. They promptly came out to give me an estimate on my generator. Brooke came out late in the afternoon and submitted my estimate at 10:45pm that evening. I had several questions the next day and she got back to me immediately. The Collaborative Services crew that installed the generator was so nice to work with and did such a GREAT job! They were good at answering my questions, were very polite, and cleaned up after they were finished. The office crew always responds very quickly to any emails that are sent. Great experience and great company. read more

Following a slight hiccup with my Generac generator, Skip from Collaborative Services swung by and hooked me up. Our Generac generator is connected now! Skip is a really nice, professional guy, I enjoyed talking with him, and he is obviously really good at what he does. Thank you for your help and also tending to my neighbor's needs (he's a great guy and spent a half hour this morning, bending my ears on how he's enjoyed working with y'all). I highly recommend Collaborative Services for anyone looking for a home generator! read more

I really appreciated the installation crew from Collaborative Services. They were out to my home recently and installed a standby Generac generator and they did a great job! The crew was absolutely fantastic! I would recommend them for your installation. I can't say enough great things about each person I have had contact with through the generator process. I'm very grateful! Reach out to them, you absolutely will not be disappointed! So relieved to have peace of mind that I will have power when needed! read more

The crew from Collaborative Services was out recently working at my home and they did a fantastic job! If you are looking into using this company for Generator or any electrical needs, I highly recommend them. From our first meeting, to a quick estimate response to the quick installation of my Generator, I could not be more satisfied! The crew who installed were total gentlemen and left my property in perfect condition! I am a Real Estate Broker and will highly recommend them to all of my clients! read more

I have been very pleased with Collaborative Services and the great customer service they provide. Dotti and Belinda in the office do a great job answering any inquiries that I had, not to mention that they always provided status updates throughout the process. It's easy to complain, but I wanted to make sure I took the time to pass along the positive experience and kudos I have for this company. I would recommend them for your Generac generator needs, especially if you value customer service. read more

I recently had a Generac generator installed and my scheduled appointment was able to be moved up by 2 weeks, and I really appreciate it. The installation teams for Collaborative Services were outstanding and very professional. My neighbors are already asking about getting a generator, so you can expect their calls. Thank you again and tell your installation teams to keep up the great work!!! Henry C read more

The whole team from Collaborative Services, especially Miss Dotti, was very helpful in the process. They installed my ATS a while ago and, after some lengthy delays and issues with Lowe's were able to finally install the generator at my house. The whole team was fantastic to work with and I am glad to finally have backup power for my house. I'll never worry about an outage again! read more

We are so pleased with this company. Not only did the owners come out to personally meet me & my husband, the install was completed in a very professional manner! The Technicians were awesome! If you don't want to be left in a hot or cold house, I highly recommend Collaborative Services for your generator purchase! read more

I purchased my generator from Collaborative, and I couldn't be more satisfied. From the initial consultation through installation, their team was knowledgeable, courteous, and efficient. I especially appreciated the clear communication and follow-up support. I highly recommend this company! read more

During a storm my electic surged I had a short in my home where one side of my house lights didn't return on. Collaborative services came out quickly and explained thoroughly. As a single mother they were very affordable. I recommend them to anyone. Thank you so much. read more

The entire team from Collaborative Services has great customer service. The thing I liked most was how fast they did everything from the sale, to the installation, to the aftercare. Great operation and I suggest you use them for your Generac generator wants and needs! read more

Collaborative Services is a great company. I purchased last Friday and just got installed today. Their crew was fantastic and I saved about 2k with them, versus the other bid I got. I truly recommend this company for your Generac generator needs! read more

Technician Skip was very helpful with setting up the Mobile Link technology. You all have always been there for us and answered all our questions and concerns which reassure us that we picked the right company for our needs, thank you very much. read more

We had a super crew from Collaborative install our home generator yesterday and they did a great job! JJ and his team were professional, fast, clean, and we definitely recommend this company and JJ's team for all your generator needs. read more

Keith came out and diagnosed my electrical problems and made the needed repairs quickly! Very professional and very friendly. I highly recommend Collaborative Services! Thanks for the awesome work! read more

Collaborative services came out and upgraded my electrical panel, very easy to work with, on time and fair pricing. I highly recommend working with them! It was an all around pleasant experience. read more