They got the job done, but there were issues.
Needed to get 2 cabinet doors made since I could not get a manufacturer to replace them. I called Weiss and they seemed responsive and professional on the phone. They were also capable of starting the job right away.
The guys at the office seemed nice enough, but I think because the job was so small, one of them decided to joke around a bit which I found irritating. Basically when I asked how much to have the two doors done, the rep decided to break out a calculator and punch in numbers for like 2 whole minutes until I said something to the effect of "Wow, that's a whole lot of calculating your doing there for 2 doors." Then he stopped, looked at the doors for a moment (almost like he was making up his mind on the spot) and gave me a price.
I mention this because another reviewer posted something about a smart comment made to them, and it seems like maybe they think they are comedians too?
Anyway, they said 2 weeks for the doors and it took almost 4. One door also has some odd and obvious change in the pattern of wood that is very noticeable since the color and pattern are significantly different from the rest of the door. It almost looks like they patched the wood, but I am hoping some staining will hide this OBVIOUS imperfection.
I am glad they did this small job for me and I was also happy with the price. It would be nice if they were more professional, met their own deadlines and paid a little more attention to detail.
I would consider going back, but only after shopping around a bit. read more