This is a great dealer ship the. The service department is wonderful and Tony is the man for all…read moreMotor needs

I brought my boat to Duckett Marine for repair and service on 2-27-2026. I told Paul that the…read moreengine had an alarm coming in when up on plane normally above 4000 rpm. He told he would get to it in two to three days and would need it for two to three days. After 2 weeks I called and left messages when the voice mailbox wasn't full. Nobody ever returned my calls. At the 3 week point I did reach Paul and he said he just started on it that day. When I questioned why it was taking so long for what I was told would be do much sooner Paul, he would load it back on the trailer and I could come pick it up in the morning then and refused to explain any further. I then called Kevin to complain, and he said he would look into it. The only water it was put on was the pond on the Duckett site. I did ask to have them fix it as I wanted to get my boat back ASAP. It took over 3 weeks to get my boat back just to be told the issue was not fixed. To confirm I took it out the same day I picked it up on 3/21/2026 and the alarm came in within 5 minutes. I was told it never came on when they had in the pond. It was never put on the lake to test at the rpm I told them about. After taking the boat out the day I picked it up the alarm kept coming in the entire day. The engine also started to become sluggish when coming out of the hole and seems to have a vibration possibly. I emailed Kevin about this, and he never returned my email me or tried to reach out either. There is something really lacking in the service my boat received. I will never go back to this dealership or service department.

Buck's Island really pleased us with a great pontoon and trailer at a wonderful price.More than…read morethat they proved what a quality place they really are.We drove from Indianapolis area all the way to Buck's Island because they had an 8 year old pontoon with only 267 hours with a 90 HP Mercury and a trailer all in excellent condition for only$16,999.We went on a 20 minute test drive and everything checked out.On the way home we stopped in Kentucky to fill the boat gas tank.Upon launching it ran for a couple of minutes,then died and wouldn't start.I called Patrick,our salesman,who got a mechanic to walk me through a few things ,it would crank but not start.Patrick assured me everything would be OK.We took it to a local marina(A and E Marine)who found water and sediment in the fuel.The entire fuel system needed a flush plus a fuel module to the tune of $2100.Without hesitation Buck's Island paid the bill.Hours later it is perfect.I am so impressed with how they stood behind their 30 day engine warranty on an 8 year old boat.They could have tried to squirm out of their responsibility by blaming the fuel I put in but didn't. Apparently the boat must have been sitting and the better fuel was a level in the tank when we test drove and the contaminated fuel wasn't apparent until it got stirred up.Buck's Island also had performed a 300 hour service before we left.They stood behind what they sold.I will drive there again when I need another boat .Mark Hanna.

Large selection of kayaks, knowledgeable and friendly staff, willing to show you things that are…read morewithin your budget. So excited to take ours out for their maiden voyage!

Communication, show care for clients when I recently visited this marine dealer it was the worst…read morecustomer service I have ever experienced in my life I've bought from 3 different dealers and the lack of effort and service was very clear.

We bought a pontoon boat from them and had excellent service but that's not the main reason they'll…read morebe our only go-to boat service place. It's the service we got on a boat we didn't buy from them. They went up and beyond. The parts service man and the mechanics were very helpful, very knowledgable, and just couldn't ask for better service. Thanks guys!!!!

Excellent service. Family owned. Offers detailing and upholstery service as well as everyday…read moreboating needs.

I feel like they take good care of me and my boat. They are friendly and professional and deliver…read moreon time - generally earlier than they think they will be finished with the work. I like that.

Brought my new (to me) boat there that hadn't been run in years. 1 week and nominal costs later,…read moreshe's working like a champ! Very friendly and helpful all around, they even gave me a brief walkthrough. Thanks guys!