People at the register are not helpful or friendly yet they have their tip cups prominently…read moredisplayed Previous time the product that was ordered was not what was given to me Check your receipts

The service there is awesome and Brain treats everyone like family and goes above and beyond to…read morehelp his customers. I'll definitely be back. Thank you brother.

Awesome cigar lounge - the owner was gracious and friendly- and his knowledge of cigars was great!…read moreThe patrons were welcoming - Highly recommend the place

Nice sized retail store with diverse selection and helpful staff. The lounge is beautiful and has…read moregreat ventilation. Best cigar lounge in Westchester county!

The guys were very helpful. They helped me pick out a glass pipe. And 2 pre-rolls. About to head…read morehome and chill. Can't wait to go back. They are very knowledgeable which helps in determining what to moke on. Can't wait to relax and turn on a movie with my dad. And watch unicorn. Lol. Next time I come. I'll stop in first. Walk outside. And come in. The mall is so enormous I'll explore more. Maybe even do the rock climbing and race car thing. Today we went to blue ale house on the fourth floor and arcade on first floor. Great freakin day of my life. Can't wait to come back with my family.

I've been here many times and every time I come the prices are different. When I ask they claim…read morethey don't know why. The one young guy seemed to always be super high and have no clue what's going on. I've gotten military discounts from here but recently they stopped and supposedly they claim they never had this discount even though they indeed gave it to me. They would "text" their boss, he'd give it the OK once they saw my id and I'd get 5 or 10% off. (Not too big of an issue but it's the lies that get me)

Guys there are nice after the recognize you. Selection is good but prices a little high. Chairs…read moreneed some improvement

It was my first time visiting the place. I felt like I was in a candy store, the selection was…read morehuge, consisting of many brands and sizes. I didn't get much assistance from one of the employees but I was able to select a few cigars, Arturo Fuentes, Romeo & Julieta and Monte Cristo, as a gift for a priest. He was truly happy with the gift. I will visit again.

Intended to buy a 24-bottle flat import beer at the stated price of $29.99. So far so good. Then I…read moreasked for a 12bottle flat of no brand Tonic Water which I had bought before. And I had 48 returns. When I saw the total of $70 plus, I asked the lady to redo the calculation. The revised total was still $66, at which point I abandoned the total purchase. This was the third time there was an error, but never in my favor. Been going there for decades, but not anymore. Interestingly, most of the 5-Star reviews are from people very far away.

I am amazed that you state that prices are the same and sometimes lower at supermarkets !!! The…read moreonly reason I went to your store was to get a better price.

Get my juices from here. Hieu is a pleasant guy and has great prices.read more

Okay so I purchased my smok alien last Wednesday (exactly one week ago) and managed to totally…read morebotch it up last night. I stripped the metal part on top of the brick and couldn't get the metal part off of the mouthpiece . In the process of trying to get it off I shattered the glass and cut my thumb real nice. So after giving up, i waited and called the next morning. He told me to come by when I can. I went in tonight and he managed to get the parts apart and reattached it. All while replacing my coil (free) and glass. Then we found out it wasn't working still (no coil detected) . So he unscrewed it and realized that because I'm such a savage I actually ripped the soddered wire attached completely off... so the older gentlemen who's been helping me (Lee? I believe) he grabbed his soddering equipment and got to work. Try after try he finally got it to hold.... assembled it, filled me up with a nice Georgia peach tea flavor and sent me on my way. When I had asked him how much? No charge no charge! THIS MAN IS A LEGEND!!! Will never spend money anywhere else!

This place will rip you off! I bought vape juice and coils for my vape and ended up buying the…read morewrong coils. I hadn't even left the parking lot area before I checked and immediately went back to see If I could get the correct coils and was told that they didn't do refunds or exchanges. I ended up having to buy new coils without exchanging or getting a refund. I've been a long standing customer at that store for over 3 years and was completely taken aback at how they treated their valued customers. The service reps were genuinely nice and tried to accommodate as best as they could but was adamant on not exchanging anything. I will not be returning to that store nor will I be recommending anyone to them...

Bow down to the KING of Tobacco. We're not worthy! LOL. Tobacco King....I love you!…read more Great prices, friendly staff. If you smoke cigarettes, you have to try their "roll your own" version of Marlboro brand cigarettes. They are great, no chemicals, no additives, and HALF the price of regular cigarettes. They also have a nice selection of lighters, cigarette cases, and various pipes for those that like to smoke tobacco, or whatever, from a pipe. They will let you sample the roll your own version of cigarettes when you stop by. If you smoke, give this place a try. Cheaper cigs, and they are less harsh. How can it go wrong??? Smoke 'em if ya got 'em. Puff puff.

i'm not a smoker, but I recently purchased a vintage 1960's Ronson Adonis lighter and needed flints…read moreand some help filling it with butane. Mauro was extremely patient and kind in helping me get the lighter going. He Googled the lighter in order to determine what to do and tried about 5 butane adapters to fill it. it's not often you get this kind of service. P.S. I left the shop with the lighter working!

I was told by a worker tonight that they know nothing about the products they sell, and that you…read moreneed to do your own research when you own a vape smoke shop you should have some kind of research and I for one if I owned a business would not tell anyone I have no idea about anything I'm selling if I don't know what I'm selling. I wouldn't feel comfortable working there so watch what you buy here because it could kill you apparently according to the guy, if you don't do your own

The owner is super cool, laid back and enjoys owning his shop. You can go in and hang out in the…read moresmoke lounge or just pop in and out for cigars. I'm not a smoker but I do enjoy checking out cigar shops. My husband walked out with a few things including 2 cigars that came from the canaries which he was excited for.

I come in every few days to buy my husband a cigar that was $12 and now it is over $19 and that…read moredoes not include the tax yet. The prices are high. The selection of cigars and store atmosphere has improved since the new guy Pasquale has joined the store about 4 months ago. I haven't seen any Padron cigars that I normally buy in over 2 months. The owner keeps saying they are coming in but I'm not holding my breath. It doesn't take months to have an order fulfilled. My husband and I hang out at times at the shop sitting on broken chairs. The ventilation system is awful. The humidor has a home humidifier instead of a proper commercial unit. The only thing that improved is the knowledgeable employee Pasquale. My husband loves all of his recommendations and the way he describes the characteristics that make up the cigar. He invites us to sit and stay and enjoy our cigars with a beverage. He is very hospitable and charming. Overall, it's a crapshoot knowing if your cigar will be in stock, but worth the drive especially if Pasquale is there to greet you.