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    Well Being Endo

    5.0 (1 review)

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    6 years ago

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    Sea Haven Dental Care

    Sea Haven Dental Care

    2.4(5 reviews)
    1.6 mi

    My experience at Seahaven was very positive. I had extensive bridge work done and I am please with…read morethe results.

    SEA HAVEN DENTAL UNETHICAL BILLING I went for a cleaning…read morethis week and knew that the fee under my Aetna dental savings plan was going to be $79. They hand me a bill and asked me to sign it but it is for $125. They did not ask me if I wanted the fluoride treatment which would have cost another $46. They just put it on there and assume you were going to pay for it. I had them remove it from my bill and I paid the proper fee My husband went to the same office 2 days later for a cleaning under the same pricing structure, they asked him for $200. He had the same fluoride treatment added on AND also they added a cancer screening. They handed him in the bill and asked him to sign it and pay for it. I had warned him about the fluoride but did not expect the additional fee. He told them to remove the fluoride which made the bill $160. But still it was supposed to be $79 for just a cleaning. If they are going to put add-on treatments onto your visit, they need to ask you first. According to the ADA, it is unethical to do add-on treatments such as fluoride or cancer screenings without first having a conversation with the patient and offering it to them and giving the patient the choice. THIS DID NOT HAPPEN They also refused the $79 fee and said it was supposed to be $125. I just got a call from the office manager, Monica, who claims headquarters hadn't updated the Aetna pricing. However two days before it was correct for me. Strange! The worst part of this is the office manager told me they had witnesses that the office personnel did, in fact have these conversations about the add-on treatments. THAT IS A FLAT OUT LIE. They didn't ask me about it nor my husband they just hand you the paper ask you to sign it and pay for it.. IF THEY HAD, this would have all been simple We would have said "NO THANKS" and End Of Story! My fear is that this office, and maybe other offices, are doing this as a way to generate more income. It's like bringing your car in for an oil change and getting a $300 bill because they decided to rotate your tires and change your windshield wipers. WITHOUT ASKING. We are very detailed and make a habit of reading the details, but I worry about the people who don't, maybe the elderly are being taken advantage of. Needless to say, we are not going back. In our opinion, based on our experiences, they are liars and crooks. I'm considering reporting this to the ADA. See Photo attached

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    Sea Haven Dental Care
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    Well Being Endo - endodontists - Updated September 2026

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