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Well Being Endo

5.0 (1 review)

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6 years ago

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Kenneth C. Sprechman, DDS, PA

Kenneth C. Sprechman, DDS, PA

3.4(5 reviews)
1.3 mi

One of my worst experiences with a Dentist. Never told me I wouldn't get reimbursed for my root…read morecanal. Dr.Sprechman was very rude when I tried to talk to him about it. He actually hung up on me. The office workers were just as bad. I should have realized what kind of a person he is when he called Port Saint Lucie "Port Saint Lousy". What kind of respect does that show for the place where he has his practice.

In my 8 years of working in a hospital setting, I have never seen a doctor treat a patient the way…read moreDr. Sprechman treated me. At first everything was going well and fast like I was the only one there so I thought that was really cool. I was tired just got done working a 12 hour shift overnight at the hospital but was there relaxing while they did what they needed to do. The tech came in a did my x ray and didn't realize she did leave up other patient information but after that the doctor immediately came in and preceded to look at my teeth. He did the tapping and pressure test which didn't hurt but the cold test hurt. I tried to explain to him my tooth does not hurt every second or every time you touch it but he told me that it was not enough proof to prove I needed a root canal. After I said okay in confusion, he confused me even more and said "but who knows you may come in a bunch of pain tomorrow and need one" and that's when I was very confused. I asked him if I still would need one and he said most likely yes. He said he wanted me to get my wisdom tooth looked at instead to see if that helps with the pain but I still might need to come back for a root canal. So I said " so if I come in tomorrow "lying" I'm in a bunch of pain you'll do it?" He stood up, raised his voice and proceeded to say " I can't believe you would say that", " I don't like your attitude", "We can't see you here", etc. He then left the room as I sat in the chair in disbelief ready to burst into tears. He came back into the room told me to get my stuff and leave as he walked me out he continued to yell at me in front of his staff and patients and said he was going to call my dentist to tell them I'm lying. I went to my car and called my mom bawling my eyes out. I'm a girl in my late 20s but yes I called my mom because I have never in my life experienced anything like that. I tried to call the next day to file a formal complaint but the office manager Lindsay said she did not know how too and in my personal opinion she didn't seem to care to help me out or apologize. He did call my dentist to share his side of the story and they booked me days later to re-evaluate. So the delay of care kind of sucked but when I saw my dentist she informed me I will need a root canal on that tooth. That's why they referred me over there in the first place. I didn't ask for a root canal, I was just going through the process my dentist office told me to go. I just wanted to know what my tooth needed to be done the proper way. Maybe it was us not understanding each other, maybe he had a bad night, I'm a very understanding person but how I was treated was not acceptable and I've spoken to a lot of medical doctors about the situation who can agree it was truly unprofessional even if you didn't like the patient you don't treat any human being that way.

Sea Haven Dental Care

Sea Haven Dental Care

2.4(5 reviews)
1.6 mi

My experience at Seahaven was very positive. I had extensive bridge work done and I am please with…read morethe results.

SEA HAVEN DENTAL UNETHICAL BILLING I went for a cleaning…read morethis week and knew that the fee under my Aetna dental savings plan was going to be $79. They hand me a bill and asked me to sign it but it is for $125. They did not ask me if I wanted the fluoride treatment which would have cost another $46. They just put it on there and assume you were going to pay for it. I had them remove it from my bill and I paid the proper fee My husband went to the same office 2 days later for a cleaning under the same pricing structure, they asked him for $200. He had the same fluoride treatment added on AND also they added a cancer screening. They handed him in the bill and asked him to sign it and pay for it. I had warned him about the fluoride but did not expect the additional fee. He told them to remove the fluoride which made the bill $160. But still it was supposed to be $79 for just a cleaning. If they are going to put add-on treatments onto your visit, they need to ask you first. According to the ADA, it is unethical to do add-on treatments such as fluoride or cancer screenings without first having a conversation with the patient and offering it to them and giving the patient the choice. THIS DID NOT HAPPEN They also refused the $79 fee and said it was supposed to be $125. I just got a call from the office manager, Monica, who claims headquarters hadn't updated the Aetna pricing. However two days before it was correct for me. Strange! The worst part of this is the office manager told me they had witnesses that the office personnel did, in fact have these conversations about the add-on treatments. THAT IS A FLAT OUT LIE. They didn't ask me about it nor my husband they just hand you the paper ask you to sign it and pay for it.. IF THEY HAD, this would have all been simple We would have said "NO THANKS" and End Of Story! My fear is that this office, and maybe other offices, are doing this as a way to generate more income. It's like bringing your car in for an oil change and getting a $300 bill because they decided to rotate your tires and change your windshield wipers. WITHOUT ASKING. We are very detailed and make a habit of reading the details, but I worry about the people who don't, maybe the elderly are being taken advantage of. Needless to say, we are not going back. In our opinion, based on our experiences, they are liars and crooks. I'm considering reporting this to the ADA. See Photo attached

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Sea Haven Dental Care
Sea Haven Dental Care
Sea Haven Dental Care

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Well Being Endo - endodontists - Updated July 2026

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