Great place to come in for minor emergencies…read more It's always been quick and helpful. Much better than John Muir which is always packed.

Absolutely unacceptable experience at StatMed Urgent Care in Lafayette. I had a 9:00 AM appointment…read moreand arrived on time--only to find the clinic completely closed. One receptionist was sitting outside on his phone, but the doors were locked and no staff was inside. A line of patients formed outside, all confused. They didn't let anyone in until 9:15, and then told me it would take another six minutes for their computers to boot up. I was the first person there, first to check in, confirmed by the receptionist the first apt, yet they took someone else before me not due to urgency of situation but because staff claimed the computer showed otherwise, which simply wasn't true. When I asked the manager, Dejanae, she said appointment times "don't matter" because it's a walk-in clinic--yet if you're late, they cancel your appointment amd will tell you no walk ins are available. Makes no sense. Management was rude, argumentative, and refused to tell me how to file a formal complaint with the clinic. The rest of the front desk staff was equally unprofessional--talking down to me, raising their voices, and offering no accountability. I also asked for a copy of my medical records and how to access them, and they didn't know how. I asked if I had to sign releases to send recording sto my doctors and they said "um no I don't think so", no one was clear. That's not just bad service, it's unacceptable and may be illegal in terms of California Healthcare laws and rights. It took over an hour for a simple and common urgent care issue that should have taken 5. The experience was chaotic, disrespectful, and completely unprofessional. Their behavior and service stinks. Avoid this clinic if you can.

I've gone here for a very long time every staff never here gives a great care to their patients…read more And since I've been here for a very long time I've seen the amount of people who truly care for their patients. They had art painting classes to reduce stress for the elders and it's was beautiful to see how they infect with our Latinx Community so well. The care is always good. Sometimes if you truly don't like it they always give you suggestions on either switching doctors or referrals. So it's never an issue.

Needed to see an emergency pediatrician asap for my baby. Walked in. Saw us the same day in office…read more Thought it was covid, but it was just a cold. Dr. Liang gave some otc suggestions and said she'll be better by Friday and he was right... down to the exact day!

I was having a lot of trouble finding a speedy and affordable TB test for employment. I called…read moredozens of places with no luck who wanted over $200. I found this gem, and got my TB test the same day I called and for only $50. Thank you so so much for helping me! I recommend anyone come here for any other service they provide. The doctor was friendly as well as staff.

I had a recent visit to Stats Meds Urgent Care, and I'm truly impressed by the quality of care and…read moreprofessionalism from the entire team. From the moment I walked in, the staff was welcoming, efficient, and attentive to my needs. The check-in process was smooth and quick, and I appreciated how clean and organized the facility was. The medical staff were knowledgeable, compassionate, and took the time to explain everything clearly. I didn't feel rushed at all, and they genuinely listened to my concerns. What stood out most was how fast they addressed my issue without compromising care. I was in and out much quicker than expected, which is a huge plus when you're not feeling well.highly recommend

I had recently removed my review but I am adding it back due to the fact when I called back to ask…read morewhy did they say I came in for a headache and unspecified vehicle accident when I explained to them it was work related and my job had me go there. The lady cut me off and placed me on HOLD for over 30 minutes. I had called to make an appointment and they told me to "walk in" I'm sure they saw how much pain I was in and there was barely anyone there. A man came in after me and they took him back right away. The front desk staff were friendly. When I was waiting to be seen by the Dr someone gave me a heat pack to put on my back because I was in pain. The dr said no let's get you an ice pack because of the inflammation. I would have thought that's what they would have given? Again still long wait times I should of went to my drs at John Muir but I came here because my HR person at work told me to come here

Came here with our baby today for common cold symptoms. We had an appointment and it just seemed…read morelike they forgot about us. They left us in the waiting room for an hour and half after hour apt. And when my husband asked to see when we would be seen, they were all just sitting around laughing super loud at their desks and said they were a hour behind. Very unprofessional.

You have to try hard to bungle diagnosis of bacterial infection. It isn't rocket science. This is…read moretime number three (3) that this clinic has failed to order needed tests for infection.

This clinic caters to about everybody regardless of their circumstances…read more Their staffs speak other languages than English. They are very helpful and attentive. The clinic is clean and they got a nice waiting area for kids and adults. There is a tv with infos for adults and a play area for the kids. There are free books for kids also. If you live in the Tenderloin, then it is a walking area. Otherwise, you gotta take the bus or drive. Athough Parking is in the street.

It's a decent clinic that does the usual type of service to it's clientele. It doesn't go out of…read moreit's way to provide anything more than the basic help but in the same way doesn't slack off and provide inadequate service. The reception and office staff are polite enough but never overly friendly either. It does have the same problem most clinics have though which is it seems to have an exclusive partnership with SF General Hospital and no other hospital in the area if you need blood drawn, x-rays or any type of lab services. Even though St Francis Hospital is about 5 blocks away. Which I prefer. It's close and provides quicker better services than SF General. The other problem I see is that there is only one actual MD associated with the place at any given time while the rest are nurse practitioners.

Easy to make appointment online, although description of services could have used additional…read moredetail. However, on-site staff were kind to not charge me after determining that they cannot provide me with the services that I needed and were also helpful in recommending alternative options.

From the owner: MinuteClinic® in SAN BRUNO is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Fast and effective! Left with a very positive experience and would definitely return.read more

I went at 4 PM to do my drug test my physical and math test. I couldn't use the bathroom and they…read moreclose at five and I still hadn't use the bathroom after drinking water. They said I had to use the bathroom within three hours, but there was no three hours And they offered to stay 10 minutes while they were cleaning up and I still didn't use the bathroom and they put it as a refusal to my employer when I didn't refuse because I never got my three hours. I will never go here again. They did not hold up their end of the bargain and if they knew I came at four and I wasn't gonna be able to do my urine test they should've said come back another day instead of letting me do itvery unprofessional.

Been using this location last one year regularly for receiving different medical services , had…read morebeen visiting earlier aswell in the last ~ 5 years, the place being within proximity to our home. Is well located, has lots of parking space, neat and tidy always, helpful staff across, competent service providers, lots of services and facilities available under single roof, extended timings available for certain services for anyone requiring later in the day appointments. Will surely recommend if in need of medical care.

I came into Urgent Care last night not feeling well, starting with front desk Martin was quickly…read morebrought me back to the room, to Nurse Zach and MA Alicia promptly got me hooked up to an EKG. Then Doctors Franklin came in and throughly examined me and explained everything to me and my husband, we trusted in his decision making. This was not the first time I saw Dr. Franklin in Urgent Care. He has treated my whole family through out the years... His professionalism and honesty made us feel at ease and comfortable with each visit.. thank you Doctor Franklin and the whole care team at Urgent Care for the best care.

They do a great job with the actual blood draws here, which is why I go to this location. However,…read morethe front desk is painfully slow. You come in and take a number and there's a sign that says "we'll be with you shortly" which is a joke. I have had lab work multiple times in the past 6 weeks and each time I waited 15-20 minutes to even be called to register, and then another 10-20 minutes to be called for bloodwork. Even when there is literally NO ONE in front of me and no one actively getting a blood draw, they still make me sit there and wait for no apparent reason. Bottom line, when you go to this lab, be prepared to wait and be super frustrated by the front desk.

From the owner: Protect your health with reliable, cost-effective lab tests. Albany Center Lab in Albany offers a…read morebroad range of advanced diagnostic technologies. Our trained technicians screen for illnesses and monitor existing conditions with blood tests, thyroid panels and more.