3hours at 50$ per hour for an amateur to get the proper adapter and supplies from down the street…read more(In town) to connect a bidet isn't bad I guess. He also looked at the water softener and said he didn't know anything about them. Both of these requests were sent to Peterson's before someone was sent out. However, if you want a professional, that knows what they are doing, to get it right and not tell you "I don't know anything about these." Well... consider that before calling. Or just request a professional also with your inquiry. This will save you time, money and frustration. They probably have a professional there. We just didn't get that person. This would be fine if we were informed immediately that the company would be sending someone with no knowledge of our requests. That way, we would have went somewhere else straight away. Warren Wilde took care of the water softener, he even told us what exactly was wrong just from our description over the phone. This is what experience, paying full attention to the entirety of a request and sending personnel capable of understanding and performing the FULL job will get you. Thank you Warren

They were difficult to get a hold of from the get go. We finally got someone out here to install a…read morebidet and see what was wrong with our water softener. He was VERY young looking. He looked at our water softener and said, "I don't know anything about these...." I showed him a pin that supposed to be attached to the softener and he said "Yeah I don't know why there'd be a pin in it." So we are paying for a plumber to come out and NOT know about water softeners? So he installed the bidet but it took him just shy of TWO hours. When he finished he said it was leaking (maybe not his fault)- but two hours for a bidet? I installed it myself at our other house in 15 minutes. The only reason we had a plumber do it was because we needed a different T-valve and he didn't get a different T-valve- he just rigged the one we had to make it work (might be why its leaking????). We do need to get a new water softener but will be using someone else to install it as they did not leave us with much confidence in their abilities.

I had Don replace a primary sump pump for me in 2018. After having flooding in prior homes, I did…read morenot want this to happen again. Don suggested a Hydro-powered back-up pump. With a reasonable cost, I had him put in the primary and back-up pumps. After that, I had the confidence to finish my basement as a recreation room. After 8 years, my primary pump died. (This was the time in spring of 2026 when everywhere there was flooding in Wisconsin.) Thank goodness I had put in that hydro-powered back-up. . If I hadn't had the back-up, my entire basement would have been ruined! Even though I could have gone days with out adding a new primary pump, Don was there the next day! Now we are discussing replacing a toilet upstairs and installing a new bathroom in the basement. The quotes so far sound like something I could do. I highly recommend Don and his crew for any of your electricity, plumbing and bathroom framing needs!

Don and his team have been great! We bought a house that needed an entire rennovation. Don and…read morehis team replaced all the fixtures and installed new toilets, etc. They are very professional. Don always reaches out the night before with an estimate time of arrival. When we had an issue, he was out the next day to take a look. Highly recommend!

Besch Plumbing provided me with the best plumbing service I have ever experienced. I've used them…read moretwice this year. Both times they provided reliable service with fair pricing and excellent results. The second time I used them they quoted a higher price over the phone based on what I explained needed to be done, but after doing the work they said it was less complicated than what they thought and lowered the price. This amazed me.

Did a nice job and very professional. Actually communicated and was timely. Will keep them for…read moreanything else. Solid company!

Hired Lenny Salm of Salm Plumbing to install a shower stall in our master bath. He was responsive,…read moreefficient, accommodating, and friendly. And he saved us a lot of money. Highly recommend him.

From the owner: We can take care of all of your plumbing needs: residential, remodel, water heaters, sewer and…read moredrain cleaning.

Tim Rausch did the plumbing in my new home, which I am very happy with. I'm now finishing my…read morebasement and I hired Tim for the job. They did a great job, coming out to my house during an ice storm. Painting of my basement caused my Water Heater to shut off due to a flammable vapor sensor - I just got done texting back and forth with Tim regarding the issue and he got me back up and running! Excellent customer service and he will be my only plumber from now on!!!

We recently hired Rausch Plumbing and Remodeling to address a mystery stench and an apparent leak…read morein our basement. We called first thing in the morning, and Danny arrived in less than an hour. After a thorough inspection, he phoned Tim, the owner, to share his findings. Tim took the time to personally come over, confirm Danny's suspicions, and collaborate on a plan to resolve the issue. They even coordinated with Caden, another team member, to assist with a specific step of the repair. Our home is older, and we discovered that our kitchen piping had been slowly eroding in the basement crawl space for years before finally bursting. This caused sewage water from our sink and dishwasher to seep into our concrete cinder block basement wall. Within hours, the Rausch Plumbing team had completely re-piped the entire system and provided helpful recommendations for potential restoration work. These guys were outstanding! Hardworking, professional, and genuinely kindhearted. Their level of service and respect was unmatched. My husband and I even joked that Danny was so great, we could imagine inviting him and his family over for a backyard barbecue! They clearly explained the problem, laid out the best course of action, and provided a quote upfront--then came in under budget. Same-day service, extra manpower, and the owner himself taking the time to ensure everything was done right? That level of care is rare. We cannot recommend Rausch Plumbing highly enough. After sharing our experience with neighbors, we weren't surprised to hear that Tim Rausch and his team are the only plumbers they call. We now understand why! John & Angie Luck

Great job "happy plumber". Excellent work and very reasonable rates. I will recommend this company…read moreto everyone. Glad I called them! Lois V

Wouldn't hire this business again, prices are ridiculously high! Almost $300.00 to install a…read morekitchen faucet, labor only no material! Ridiculous!!

Steve, thanks for the speedy top notch service. You left the place as clean as it was before you…read morearrived for service. Great prices and great speedy service also. I will make sure to recommend Appleton Drain and Sewer to anyone in need. Dave S.

Great service and friendly staff. Very knowledgeable about all things crappy. Don't think there is…read morea drain that can best him. Usually able to schedule same day within a few hours

This company gets a 1 star rating only because while they responded to my service request, they…read moreleft the job half-finished, tried to charge more to finish the job and did not bother the call us to schedule the finishing of the job. Very unprofessional and unethical business.

From the owner: Reader Plumbing & Septic, Inc. has proudly served the community of Freedom, WI since 1973. You've…read morecome to rely on us for all your commercial and residential plumbing and septic service needs, and we're happy we can help!