Courtney is the most caring, informed, kind, intelligent phlebotomy nurse. She distracted me so i…read moredidnt even feel the blood draw happening, which I normally do. Very lucky to have her. 5/5 ​

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I don't like to leave reviews but after two times in a row I give up on this place. Appointments…read moremean absolutely nothing here. You might as well be a walk-in. And add personal phone calls to your wait time. It's unfortunate because I came here for years when in town and it used to be so convenient. Also last time it took days to get my results. Let's see what happens this time.

Would give a negative if I could. Maria Martinez was absolutely disgustingly rude and refused to…read morecheck me in because I had my 1 week expired enhanced ID attached to my temporary ID from the DMV even tho 2 other labcorps were able to take it no problem. She was rude from the start of me walking in super bubbly to me walking out disgusted. She did not want to provide me with any help and failed to tell me that even my work ID could have been used but prolonged my job promotion ( I now got the promotion but a week later ) she was flicking her hands and snarling her lips and when I asked for a manager or corporate phone number she went on her phone laughing and then ignoring me. Terrible experience and will never be going back again.

I have never experienced such bad customer service before today. The first time I went into the…read moreoffice, the lady in the chair to the left with white hair and glasses (I did not get a name) was so rude to me because I was nervous and did not have everything that was required at the time. So I had left and came back with what I needed for my visit, I presume she was being cordial because there were other patients in the waiting room and her colleague was next to her. Nonetheless if you are in a customer based employee, attitude and being rude is not ok.

My issue was that I am not a NYS resident and had a pre-paid lab order from outside NYS. They…read morecouldn't do the blood test at all because NYS won't allow that. NY is one of the few states that are this stringent about people simply ordering their own labwork (NY, NJ, RI, and MA residents are trapped - the rest of the nation is free!). Unfortunately Labcorp does not make this clear anywhere on their websites in NYS. When I arrived the woman was saying that the computer was down - that also happened the last time I went to labcorp in my home state. In the past, I've never heard of that happening, and I used the labcorp in my home state a lot.

I went to Laboratory Alliance at 475 Irving Ave, Syracuse, NY 13210. I asked if I was supposed to…read moresign in on the clip board. She (Hannah if that's her real name) said You are going to need to wait ! She was very mean and snotty ! i did not like her attitude. It doesn't cost anything to smile and be nice ! She had her badge covered up so I couldn't see her name. I asked what her name was, she said Hannah, I don't know if that's her real name or not. people in public service need to be friendly, not miserable! it looked like she was training someone.

In general all Lab Alliance offices are plagued by the same issues. Long wait times and miserable…read morestaff. Whenever I go in for bloodwork, I typically wait for 15-20 minutes, and once called back the phlebotomists are less than thrilled to be doing their jobs, and the quality of care is mediocre. I've also experienced consistent issues with workers not being at the front desk when they are not working with patients, and talking in the back rooms, I even called the front desk to get them to come to the front desk. Lastly their operational hours are abysmal, 7:30-4PM with a break from 12:15-1PM, makes it incredibly difficult for those who are unable to take time off from work, or get lab work done outside of business hours.