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    Wells Fargo Bank

    1.0 (3 reviews)
    Open 9:30 am - 4:00 pm

    Services - Wells Fargo Bank

    Personal banking

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    Tcf National Bank

    Tcf National Bank

    (2 reviews)

    I've been a loyal TCF customer since I was 15- I'm almost 50. I transferred money onto a "tcf…read moreccard" which cost me $65. The guy who set it up at the bank, set it up to pay the FULL amount. I've got overdraft protection. I went to the TCF Excelsior Bank. Apparently, that doesn't cover auto payments, or balance transfers- this all happened right before Christmas!!! "TATIANA" graced me with her presence." SHE'S VERY rude, callous & think she's a big deal. The tcf ccard co was almost as bad. I'M considering banking elsewhere bc of HER & this whole nightmare! I contacted DISCOVER- trsfd to them- zero bal fee, 0%12 mo. PLEASANT to deal with. THANKS for everything TATIANA & the tcf ccard co for taking such good care of a valued customer. "Have a nice day" like you'd say, TATIANA- right after I just got screwed out of time & money.

    I have been a TCF customer for over 21 years. It's a relatively small bank in comparison but that…read moredidn't really bother me, in fact I kind of liked that about it. I never had any major problems, even when issues (such as extra fees, were my own fault) well that is until the recent merger they did with Chemical bank that is. A few months ago I had to get money out of a non-TCF ATM and I got whacked with a $12 fee. When I stopped in the branch to have some of that fee reversed I was not only denied but insulted in the process. I called to close my account and the rep on the phone resolved the issue and apologized profusely. Then about 18+ days ago my account was compromised and emptied with fraudulent charges. Most were pending and I do not know why they still went through. I reported ALL the charges for reimbursement but only a few got reversed. I had to call again, (wait times are excessive) I reported the remaining charges and again only a few got reversed. Called AGAIN and I am still waiting for MY MONEY BACK! The totals on the online banking are always inaccurate now and to call again takes an excess of over 45 minutes if the call even goes through, as sometimes the recording tells me to call back another time and disconnects. I am hoping TCF can correct these problems PROMPTLY and get back to good service or I will be forced to bank else-where!

    Alerus

    Alerus

    (1 review)

    Shannon Kramer (Mortgage Banker at Alerus) is a gem! Well before Shannon knew whether she would…read moreactually end up with our business, she was more than willing to answer questions and help us figure out a way forward that was in OUR best interests - not hers. Our situation is fairly unique and it wasn't an easy process, but she made it as painless and smooth as possible. Along the way, we ran into several bumps, but before I could get too discouraged, Shannon was right there with a solution to get us back on track. I am incredibly impressed with her knowledge of the financing process, but also with her network of professionals who are able to step in when needed. For instance, we needed a new homeowner's insurance policy (quickly, so as not to delay closing) but were having a tough time finding a company to insure us because of an open claim. When I emailed Shannon to give her a heads up that I was striking out with every insurer I tried, she responded quickly with the name of an agent who might be able to help. Within one day, the agent she suggested was able to get us a policy that was less expensive than we expected. Shannon is very responsive and a great communicator - I never had to wait long for a response to any of my (many, many) questions. She was also extremely patient with two rubes who have never been down this path before. All in all, our experience with Shannon (and, by extension, Alerus) was better than we could have hoped for. I would highly recommend her to anyone looking to finance or refinance their home.

    From the owner: Why run all over town to keep your finances running smoothly when you can use our full-service…read morebank? With dozens of personal and business services, Alerus isn't just the bank down the street; we're a veritable one-stop shop for all things financial. And because we're right in the neighborhood, you enjoy all the benefits of a truly local relationship. From small business banking to home loans, our team is dedicated to serving your needs as they change. Give us a call today!

    Wells Fargo Bank - banks - Updated July 2026

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