Makayla B. worked with me and my grandson in getting a custodial account current. She was…read morecompassionate and professional. Definitely a 10 rating for today's appointment. She was absolutely wonderful.

Megan Davis provided prompt and professional service with a smile. She greeted us as soon as we…read morewalked in the door, answered all our questions, and proceeded to handle our account needs with care. It was an absolute pleasure working with her. Thank you!

I needed to wire money, and it wasn't working on the app, so I drove to this branch, which was my…read moreclosest one. I was greeted at the door by -- I don't know what you'd call her, but basically, a greeter -- which was great, and a nice unexpected touch in 2023. I told her why I was there, and she offered me a seat in the waiting room and said someone would be with me shortly. So far so good. But then it took a weird turn. She (the greeter) started asking me questions about the wire transfer, ostensibly to make sure I was sure I was sending it to a legit business. One or two questions along this line are absolutely fine, and I understand the caution. But she kept asking them. What was the money for? (It was for a golf cart.) Had I actually seen it? Where was I going to drive it? What was I going to use it for? And so on. Eventually, belatedly, I stopped answering and was probably somewhat rude with her. I asked if she was just making conversation, or if the bank really needed answers to all those (increasingly intrusive) questions. She got defensive and said the bank did need those answers. Fortunately, by that point I was able to go in and see the banker who was great and who helped me wire the money without giving me the third degree. But that greeter was seriously weird.

tremendous operation. They are a pleasure to deal with. Misty is an outstanding professionalread more

From the owner: We are a not-for-profit federal credit union providing financial products and services to the…read moreHarford County, Baltimore City, Baltimore County, and Carroll County Maryland communities. We are committed to help members achieve their financial goals and to give back to these communities.

Showed up over 20 minutes before they closed to open a checking account since that was the only…read moretime I could go due to my job. Sat there for over 5 minutes before even being acknowledged despite there being 3 tellers and only one other customer. With over 15 minutes before they closed they said that wasn't enough time to open an account and refused to do their job. After my own experience and reading how all other reviews are also 1 star it's clear they don't care about their customers. Do yourself a favor and just go to one of the other half dozen banks in the area.

Horrible, horrible service. My mom had an account her in which I managed her funds. They kept…read moreflaggin her ATM Card talking around fraud. This happened at least once a month for nearly two years. This is the worst bank ever. Just complete horrible. Stay way!! Do not bank with these people!!!

We had a wonderful time attending the Har-co Credit Union 2025 scholarship celebration dinner…read morehosted by the HarCo leadership team. It was a truly inspiring evening, recognizing the hard work and dedication of so many bright young students. A special thank-you to Mr. Gilbert Kennedy for his leadership and commitment to investing in our future leaders. The event was well-organized, uplifting, and a powerful reminder of the impact community support can have. Grateful for this experience and the continued support of our local community. https://www.facebook.com/share/p/1AcQirDCEj/

Terry Miller-Snee was exceptional to work with. She assisted with a home equity loan, and it was…read morethe quickest and smoothest process with any banking transaction I have ever had. She is professional and went above and beyond during the process. Will work with her again for any future banking I will need. Best Experience - Highly Recommend. Shari D.

I was lied to and mislead from PNC bank . They took advantage of our business relationship and…read morewith drawled money from my account , when they knew, they were to wait till I gave them a date and approval of their merchant services. Now, They wont refund the money they withdrew for a terminal, that I never okayed. Nor will they return calls to fix this.

I have never had a problem that couldn't be figured out quickly…read more I have used the Main St Drive-thru often and they are nice and pretty quick. I am closer to the Amyclae Branch which was closed for much of the COVID. I missed them. I would much rather have my money with a Credit Union instead of a Bank. I have my Car Loan with APG and am glad I do. Thanks for giving such great service over the years.

From the owner: APG Federal Credit Union is a unique, not-for-profit financial cooperative with one mission: to…read morehelp our members build their wealth. If you live, work, worship, volunteer or go to school in Harford and Cecil counties you can be a member. We're different. And that makes a big difference for you.

I got to work with Victoria Jewell she was fantastic very professional to work with. Was able to…read morehelp me with all the things i needed help with. Will definitely go back to her whenever I need help.

A the receptionist was incredibly rude she's an old miserable lady, walked away in the middle of us…read moretalking to her and after waiting for an hour and being told "wait a few minutes" i asked okay what does a few minutes look like i've been here an hour, she walks away from me and gives me attitude, the whole interactions of us being there was absolutely absurd.