I have been getting massages for over 15 years on a twice a month if not once a month. The staff…read morewas friendly, clean work space and as you walk in feels more of an earthly/incense store vibe. However as we got into talked the hot spots I would like to focus on, and which was odd for me as usually that's where someone would start or have you lay face down, instead it was face up. Where I feel it was like a massage envy type vibe where they don't just give you fully what you want and try to make you come back for another one. The hot towel and cupping was great however didn't seem like the person knew what they were fully doing. Lastly I know the cost of living has went up, but this was my first and last visit as no reason why someone should be paying $200+ for a massage period. I have found and had better from others in the area. Update: management did reach out in attempt to help solve future issues and provide a complimentary service.

I can't express enough how much I love this spa! They have top-notch policies, customer service,…read moreand of course masseuses. Many other businesses could learn from Ballaura. First, their policy is extremely flexible. I was a massage member and have a busy schedule. They will allow you to transfer/gift your membership to someone or roll it to the next month if you don't use it in the current month. Second, customer service. They greet you when you come in and provide you with a warm neck wrap. I had to cancel my membership recently due to a move and they easily let me cancel and offered a complimentary sauna session before I leave! Third, the masseuses are always so nice and all of the add-ons are free. The atmosphere is perfect for a relaxing massage. I will certainly be back for massages when I come back to visit!

My niece got her hair done by Greg and he outdid himself once again.. Beautiful job! Her hair is a…read morebeautiful rich brown color with some caramel toned highlights it turned out absolutely perfect! Had to share the photos

If you want to feel beautiful, make an appointment at Salon Nouveau in Yelm, Wa. The moment you…read morewalk in you feel transported to a magical place! The interior design is gorgeous, but the blonde hair I walked out with was even better! Gregory, the owner and lead stylist is amazing at what he does and sees you as a client not just a customer. I recommend this gem of a hair salon to anyone that loves all things beautiful

Danny came out today from Spa Warehouse because I was losing water but could not see any. I wasn't…read moreconcerned because this business is amazing overall. Danny identified the problem ( My drain valve was not closed completely). He was professional kind and showed me everything he did. Thanks Danny! Another happy client

Went in to order hot tub cover replacement.....waited 10 weeks! Picked it up, took it home,…read moreunwrapped it and found damage! Spa warehouse offers 50 bucks credit. Said ok! Took it back home and set it on hot tub and it is the wrong size, straps in wrong location etc. Now mind you an employee input all dimensions etc based on the model description we gave him.....also purchased it there. Nothing on paperwork says no returns, but that seems to be their policy.......even when damaged and built wrong by their vendor! Go to Aqua Quip and save yourself a headache!

I can't say enough good things about my experience! From the moment I walked in, I felt completely…read moretaken care of. Bailey listened carefully to what I wanted, offered thoughtful suggestions, and executed everything perfectly. The cut, color, and styling were exactly what I envisioned--actually, even better. She was professional, friendly, and clearly passionate about her work. You can tell she really cares about getting it just right. I walked out feeling confident, refreshed, and already excited to come back. Highly recommend to anyone looking for a stylist who truly knows what they're doing and makes the whole process enjoyable from start to finish.

My first visit was excellent. Bailey did a wonderful job cutting my overgrown hair, and was great…read moreat providing a style that really works. Salon is very nice and professional. Strongly recommend!

I've been coming here for about a year now. Almost every single time no matter if I make an…read moreappointment i'm waiting for like anywhere between 10-30 minutes to get in a chair. I get if I walked in. But when I make an appointment I don't come to sit here nor do i have time to waste sitting here. Why is almost every nail salon like this? Most of the girls here are good and I come back because of prices and how well they can do designs. Tempted to find somewhere else.

Well I tried another salon, won't probably do that again. They didn't come close to the job black…read moreand white did. Don't go by the overall star rating if you haven't tried them give them a shot! Sure glad I did.

Absolute scam!! I made an appointment for a spa and pool cleaning and pool 101 for a Friday. I…read morereceived no text or email notification. So I even called to double check the time. Frank showed up on the wrong day....he then let himself into our pool house and got started without me on the property. He didn't seem to know how to work our older Penatair system. He struggled with the controls then told me the jacuzzi was broken and might need $6-7k of repairs. He said he heater was also possibly broken and that he would do research on the parts and text me a quote. K never heard back. Since what Frank told me was the opposite of our pool inspector before we bought the home, I decided to have a second opinion. Jacuzzi is working great and heater works. Everything Frank said was wrong. I later went to a local pool and spa store and mentioned my experience and was told he is known in the areanfor scamming people. DO NOT go with this guy!

LEFT ME WORSE OFF THAN I WAS. My pool heater had a small…read moregas leak and was red-tagged by the gas company, although it was actually still operational. My home warranty company had trouble finding a vendor over the Christmas/New Year's holiday but finally found this guy, and I'm sorry they did. Frank, the owner, came out reasonably quickly after I paid the $150 service call fee upfront. He indicated that a part would be required to replace the part that was leaking gas. Well, long story short. After many delays, ostensibly waiting for the part, someone (not Frank) came out and disassembled the heater but did not have the replacement part. Then I had to pay $600 upfront for the future part and service, which never came. After several phone discussions, a no-show service call, and a threat to sue, Frank promised to refund my money; I finally was able to recover $431.83 of the 594.58 I had paid him. After talking to him on the phone again, he promised to send the balance but never did. In the end, the gutted heater could not be repaired by anyone since the person who disassembled it took the parts with him and left me a gutted pool heater (see photo). It cost me $4000 plus dollars to replace the entire unit. Don't use this company. They are unreliable and not to be trusted. I would give them zero stars. FYI, I am NOT one of these folks who only give bad reviews. I am a trusted Yelp reviewer with four years of Yelp Elite Squad experience, and they don't award these badges easily. Take it from me and save yourself some trouble. If you DO need spa or pool repair, call Rain City Pools. (See my 5-star review) https://www.yelp.com/biz/rain-city-pools-everett Excelcior!

They cleaned and serviced my pool regularly and did a great job. Everything was explained simply,…read moreand I never had to remind them. Reliable service.

Consistency of pool cleaning staff is poor. New staff not trained properly. Treated my salt water…read morepool with chlorine chemicals to the point that it was irritating to the skin. This is just the latest example. I should have canceled them long ago....they also raised their prices 63%!!!! I recommend them to NO ONE!

I am so happy that Aqua Rec is carrying Marquis Spas (Made in Oregon) again! My new Euphoria Spa…read morewas just delivered, and it is a beauty. It replaced a Marquis Euphoria Spa I bought more than twenty years ago. The folks at Aqua Rec were great to work with, as I needed to remove my old spa to tear out the old deck and build a new one, since I didn't think it had another twenty years of life left in it. The crew of Juan, Andrew, and one other delivery person was joyful, professional, and efficient. However, the company should return to a four-person crew, particularly for the bigger tubs. When three guys struggle with a big tub moving over uneven ground, someone will get hurt or property damaged.

I bought a pellet stove insert for my daughters house from Aquarec in Fircrest. Installers came and…read moreleft. Whole house filled with smoke. They came back and fixed that issue but never installed the thermostat for the stove. There was one there from the old insert but was 20 years old. Finally after multiple calls they came and installed it. A week later the stove quit working. Made multiple calls spoke every time to David the manager. Always promises to talk to someone about it etc. I left 3 messages with no return css as ll. No heat in the house and it is 40 degrees out! Finally reached out to Kelly at the Puyallup location and within two hours he called back and set up a tech to come out. Finally it is working thanks to him. Bought the insert in November and it took multiple calls to get it fixed. Run don't walk away from the Fircrest location, once they have your money they are done with you! Worst customer service that I have ever seen!

Locally owned & love the 24 hr access ! Overall it's such…read morea great gym, curated spaces and great layout. And the staff is amazing!

I never thought I'd be able to get comfortable in a gym, but the vibe here is just great. It has…read morequickly become my favorite part of the day! We met with a personal trainer, Amber, and she really took the time to make us feel welcome, informed, and supported. Bonus, they have the best prices and the most membership options in town. I definitely made the right choice, and I'm very happy to be supporting local business. I highly recommend Get Fit Yelm!